客户Advocate Jobs - Remote Work From Home & Flexible
-
22天前Handle all incoming and outgoing calls in a goal-oriented department. Provide qualitycustomer服务有关问题而maintai集合ning the goal of reducing delinquency. Use computer systems to processcustomerrequests about payments...
-
20 days agoEngage withcustomersthrough various channels, empower them to connect goals with solutions, collaborate with internal teams, lead webinars, and create documentation. Provide exceptionalcustomerservice and technical support.
-
28 days agoRespond tocustomer, prospect, and partner needs quickly and effectively via chat and email. Consistently embody the company brand in allcustomerinteractions. Be incredibly solutions-oriented and create wow moments. Follow up withcustomersto...
-
15 days agoProvide personalized support tocustomersvia multiple channels, understand their needs and ensure their success with the product. Collaborate with development teams to identify and report bugs. Educatecustomerson new features and best practices.
-
9 days agoResearch, resolve and respond to complaints received by phone, mail, email, fax, social media and third-party agencies. Interface withcustomersandcustomerrepresentatives regarding escalated complaints; determine and communicate next steps.
-
New!TodayProviding exceptionalcustomerservice while building relationships with existingcustomersall over the U.S.Assistingcustomerswith a range of complex inquiries ranging from financial to general insurance questions. Playing an instrumental role in ...
-
New!YesterdayThis remote客户Service/SalesAdvocateposition requires 1 year of recent call center experience. Responsibilities include analyzingcustomerinquiries, resolving issues, and utilizing sales andcustomerservice communication over the phone.
-
30+ days agoResolvecustomer问题,问题,通过和产品问题public channels by engaging thecustomer, providing the right resolution, and addressing social media escalations with critical thinking. Must have at least 4-5 years of experience in...
-
30+ days agoDeliver a top tiercustomerexperience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for客户s. Conduct procedures to escalate and coordinate thecustomerresponse in accordance with company values.
-
16 days agoServes as the first-lineadvocatethat focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support...
-
19日达ys agoProvide top-notchcustomerservice to Commercial Auto clients and partners, resolving issues and answering inquiries. Work with stakeholders and team members to ensure a seamlesscustomerexperience. Join training and onboarding for personal and peer...
-
New!TodayImplementcustomersuccess plans using standardized journey templates to setcustomerexpectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and empowercustomersto...
-
New!TodayLeverage and manage overallcustomermetrics, which includecustomerusage data, health indicators (disconnects, credits, orders, churn propensity scores, NPS), and renewal dates with a holistic view that aligns withcustomerobjectives/success metrics.
-
Featured19日达ys agoTheAdvocateposition was created to support the health plans as well as the supervisors as we take over the PR calls. Currently theadvocatesassist on KI and also other projects depending on phone availability. Must live in Oklahoma. Fully remote.
-
16 days agoOffercustomersupport to members/providers, handle complaints, maintain quality standards, research inquiries, ensure compliance, mitigates and prevents complaints, and document communications. Must be fluent in Mandarin and Cantonese. Part-time.
-
13 days agoReceive and make calls from cancer patients and caregivers to provide them with information on company services and general oncology matters. Place call to cancer patients and caregivers to expedite enrollment in Massive Bio services. Remote.
-
30+ days agoProvide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Help newcustomerswith their onboarding, making sure members understand and select...
-
New!YesterdayProcess all incoming enrollment, claims, billing and eligibility questions. This includes but is not limited to emailing/faxing the document to the carrier, entering information into the carrier website, completing carrier spreadsheets or processing...
-
30+ days agoCreate and implement a museum-wide strategy for data collection, analysis, evaluation, and reporting. Manage visitor surveys. Research best practices and utilizes new and emerging technologies to increase and measure onsite and online visitor access...
-
30+ days agoPassionately describing our program to patients to encourage them to join. Conducting high-volume inbound and outbound calls with our patients. Creatively solving problems and addressing patient concerns. Quickly assessing patient needs.
-
30+ days agoIn this role, you will work closely with the sales team to provide world classcustomerexperience and be a part of the best-in-class client services team in the reinsurance industry. We are looking for a candidate who is prepared to oversee the...
-
30+ days agoConduct a review of insured's payroll documents and engagecustomersin discussion of their business. Receive inbound audit assignments and place items on the Calendly for follow up. High school diploma or GED required. 2+ years of professional work...
-
23 days agoManage reinsurance assets of our valued clients, including Fortune 500 companies. Your leadership will ensure that all premium activities for your clients are managed timely and accurately. Oversee and manage premium in excess of $50m on clients behalf.
-
29 days ago提供惊人的服务提供者和patients, primarily via email/messaging, following company procedures and guidelines. Conduct video appointments with members to support their goals with navigation and coaching. Knowledge of the Eastern...
-
New!YesterdaySupervise RetentionAdvocates- This includes observing staff in the field (travel within NYC, Westchester and Nassau counties) and conductingcustomerphone audits to ensure all activities are completed in accordance with Company protocols and State...
-
New!TodayAssist Healthfirst members in obtaining financial entitlements, educate within Medicare, Medicaid, and MSP, track status until entitlements are gained, maintain accurate data, and submit monthly reports. Keep up to date on changes in Medicaid/Medicare...
-
30+ days agoLeverage your strong foundation in ML/AI and database technologies to become a recognized authority on product within the organization and the wider community. Maintain and continually develop proficiency in one or more complementary programming...
-
11 days agoFollow up with members to ensure their issues have been resolved to their satisfaction. Maintain a comprehensive understanding of the company's products and services. Utilize member feedback to identify opportunities for improvement and report trends.
-
30+ days ago部ild apps with Cody in public. Build integrations on top of Cody (such as teaching Cody how to use and gather information from other dev tools, including logging, perf, etc., tools). Livestream and record demos of what you build, for Twitter, YouTube...
-
30+ days agoCody is the best AI coding assistant today, and you'll get to help build it and get it in the hands of millions of devs. AI applied to software engineering will change the world more than any single other technology. We're perfectly positioned to keep...
-
1 week agoEducate and support Healthfirst members in obtaining financial entitlements,advocatefor them, maintain accurate data, prepare monthly reports, stay updated on Medicaid/Medicare laws, and contribute to seamless communication and project completion.
-
New!4 days ago部ilding relationships with developers. Developing technical content, delivering talks, videos, and workshops. 3+ years experience as a developeradvocate, technical evangelist, or similar role focused on building developer communities.
-
10 days agoMeets with patients and screens for potential Medicaid/State Public Benefit eligibility according to state based guidelines. Completes and submits appropriate applications to Department of Human Services or MA Site as applicable. Follows up through...
-
New!4 days agoDeveloping technical content, delivering talks, videos, and workshops. Measuring and improving developer engagement. 3+ years experience as a developeradvocate, technical evangelist, or similar role focused on building developer communities.
-
30+ days agoResponsible for care delivery in all our service lines focusing on ensuring the highest clinical quality, as well as member and client satisfaction. Part of a cross-functional clinical team comprised of physicians, nurses, medical assistants, pharmacy...
-
15 days agoHandle various communication channels with providers, including inbound and outbound provider calls which involve researching, resolving, and documenting issues. Minimum 1 year work experience in a call center, health care preferred. High School...
-
30+ days agoEngage with developer communities (including our own) and partners to collaborate on content, events, code contribution, talks, anything to drive adoption. Sample Project Development: Develop and maintain sample projects and ready-to-deploy full...
-
New!YesterdayYou will provide exceptionalcustomerservice by interacting with small and medium-sized business owners to resolve payroll-related questions via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call...
-
New!TodayInvestigate and resolve general liability claims to provide the best possible claim outcome and employ best efforts to ensure that thecustomers' interests are protected. Bachelor's degree and 2+ years of related experience required. $60,000 - $80,000/yr.
-
16 days agoProvide outstanding service to ourcustomersvia phone, email & chat.Act as anadvocatefor ourcustomers& be conscientious in allcustomerinteractions.Quickly identify acustomer'sproblem, report it accurately & providecustomerswith resolutions.
-
30+ days agoYou'll spend most of your scheduled day on the front lines working withcustomersover email, phone, and chat. You'll maintain a queue of cases that you will continue to work throughcustomercontact up to the resolution.Advocatefor ourcustomersto...
-
30+ days agoAbility to identify key champions and potential areas of expansion. Self-learner and self-starter, able to become a product expert andcustomer advocate. Strong organizational skills and detail-oriented skills needed Excellent written and verbal...
-
1 week ago客户Support Specialist is primarily responsible for providing support to ourcustomerbase. This encompasses becoming a product expert as well as an educator andadvocate. They will guide marketplace owners through best practices as...
-
New!5 days agoAct as acustomer advocateduring planned and unplanned (priority three and two) acute incident response practices, facilitatingcustomerupdates on our status page and collaborating withcustomer面对团队ticket-level反应,如要求ed.
-
New!YesterdayEnable partners orcustomersto achieve their goals using the Marketplace. Manage relationships with Marketplace clients to drive high-impact business strategies enabled by our products, andadvocateforcustomerneeds across internal stakeholders.
-
3 weeks agoAct as the primary point of contact for fifteen to twenty large enterprisecustomersleading them through the ideal company journey. Build and manage company relationships with the partners engaged with assigned accounts. Act as thecustomer advocate...
-
New!2 days agoProvide prompt support via chat and email tocustomers. Ensure responses reflect company values and guidelines. Collect and track feedback to improve team processes.Advocatefor candidate needs and work with internal teams. 3+ years of professional...
-
3 weeks agoEnsurecustomersget fast and thorough response to support tickets. Keep clients engaged and regularly using LibraryIQ. Interpret data to identify red flags and performance improvement opportunities. Buildcustomerloyalty andadvocatefor platform...
-
30+ days agoAdvocatefor patients and coordinate their care with external organizations such as insurance companies, pharmacies, and specialists. Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone.
-
3 weeks agoIn this role, you will troubleshoot, debug, and diagnose, as well asadvocateforcustomerson varying levels of complex issues. Communication and requests are received by phone, email, and support portal. Responsibilities also include managing...
Reconsider?
Here are thetop 3 reasonsto join FlexJobs today
1
Access 54,096 hand-screened work from home or flexible schedule jobs
2
Skills tests, checklists, and expert content to help you land your next job
3
Helpful customer service from
friendly humans
friendly humans
We're not like the other sites. Come see why.
Want a Great Remote
or Flexible Job?
Save time and find higher-quality jobs than on other sites, guaranteed.
FlexJobs in the News
Weekly Newsletter
Get new job postings, the latest job search tips, trends, news, and exclusive promotions!