Customer Support Agent Jobs - Remote Work From Home & Flexible
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New!5 days agoAs aCustomer Support Agent, you'll providecustomerservice for multinational Consumer electronics and E-commerce companies as part of a large international team. You are interested in E-commerce, consumer electronics, andcustomersatisfaction.
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30+ days agoThis role will service our client'scustomersby providing phonesupportfor issues similar but not limited to resolving device issues using troubleshooting techniques and providing clear and concise information; helping drive sales by offering...
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17 days agoOwn the end-to-endcustomerprocess and will work across different areas such as Compliance, Engineering, Fraud, and Platform while using different digital channels and a ticketing system that will includecustomerqueries, complaints, and account...
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30+ days agoTake ownership of solving a wide range ofcustomerproblems that come through email, chat and social media through effective probing and troubleshooting. Comply with and suggest improvements for ticket categorization and issue identification guidelines.
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23 days agoYour work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of ourCustomer Supportteam. Recent college grad with a scrappy hustle mentality. Remote Work.
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30+ days agoManage cases resolutions directly with ourcustomersvia emails and chats. 100% result and client-oriented position. Conciliations of payments on a daily basis. Team player, proactive, and problem resolver. Contact directly with processors to resolve...
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30+ days agoAdvocate for patients and coordinate their care with external organizations such as insurance companies, pharmacies, and specialists. Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone.
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24 days agoTier one calls including authenticating callers, troubleshooting issues, answer general questions. Handling over 50 inbound calls per day, outbound as needed. Heath insurance background beneficial. Dedicated, quiet workspace with high speed...
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30+ days agoMaster your understanding of the product by answeringsupporttickets primarily via phone and text. Work withcustomersto understand their goals and challenges in order to deliver faster product value through effective ticket responses.
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30+ days agoHandle incoming cancellation requests fromcustomerswith the goal to retain them on our platform by understanding thecustomer'sissues & pain points and create a tailor-made proposal to retain thecustomerthat answers their needs. Own the Billing/...
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30+ days agoCommunicate with ourcustomersvia e-mail and live chat. Providecustomer supporton gaming, financial, technical, or any applicable issues related to thecustomer supportservices. Guidecustomersthrough the site and mobile phone assisting them...
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30+ days agoProvidecustomer supporton gaming, financial, technical, or any applicable issues related to thecustomer supportservices. Guidecustomersthrough the site and mobile phone assisting them in using the various services and products offered.
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30+ days agoCommunicate with ourcustomersvia e-mail and live chat. Providecustomer supporton gaming, financial, technical, or any applicable issues related to theCustomer SupportServices. Guidecustomersthrough the site and/or mobile phone assisting them.
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30+ days agoCommunicate with ourcustomersvia e-mail and live chat. Providecustomer supporton gaming, financial, technical, or any applicable issues related to theCustomer SupportServices. Guidecustomersthrough the site and/or mobile phone assisting them...
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30+ days agoCommunicate with ourcustomersvia e-mail and live chat. Providecustomer supporton gaming, financial, technical, or any applicable issues related to theCustomer SupportServices. Guidecustomersthrough the site and/or mobile phone assisting them in...
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30+ days agoCommunicate with ourcustomersvia e-mail and live chat. Providecustomer supporton gaming, financial, technical, or any applicable issues. Guidecustomersthrough the site and mobile phone assisting them in using the various services/products offered.
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16 days agoProvidesupportand answer inquiries for Live Players. Gather relevant data from the players, understand the root cause, and offer personalized solutions. Constantly keeping yourself updated in terms of game/features/design/procedural changes. Be in...
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30+ days agoProvide first level problem solving for Point of Sale hardware and software and other PAR products, including, but not limited to, operational and technical problems.Utilize service management systems gathering and maintaining service incident data.
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9 days agoYou'll work with a team ofagentsunder the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and...
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28 days agoMaster our games by learning their nuances and keeping up to date with their changes. Provide helpful, friendly, and positive text-based responses tocustomerson various platforms, ensuring their experience is a priority. Troubleshoot technical issues...
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20 days agoWork tickets via a web-based ticketing system, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins). Escalate tickets not resolvable at the L1 level to the L2...
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New!2 days agoYou'll handlecustomer supportissues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team ofagentsunder the guidance of a Team Lead and an...
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17 days agoThe outcomes that the Enterprise Operations Leader in the charter bus industry is expected to deliver include: Work with the L&CS team to resolve issues between clients and vendors. Respond to incoming vendor phone calls and emails.
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30+ days agoCommunicate with ourcustomersvia e-mail and live chat. Providecustomer supporton gaming, financial, technical or applicable issues related to theCustomer SupportServices. Guidecustomersthrough the site and/or mobile phone assisting with services.
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30+ days agoCommunicate with ourcustomersvia e-mail and live chat. Providecustomer supporton gaming, financial, technical, or any applicable issues related to theCustomer SupportServices. Guidecustomersthrough the site and/or mobile phone assisting them...
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30+ days agoProvidesupporttocustomersvia Intercom (chat and email) with KPIs and occasional phonesupportvia Aircall throughout the shift. Seek to improvecustomersatisfaction with each conversation. Ensure the recent update is documented in our internal...
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29 days agoSupportcompanycustomersdaily through effective phone and email communication resourcefully and in an organized manner. Assist new companycustomerswith onboarding and existingcustomerswith product best practices whilst keeping yourself up to date...
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30+ days agoProvidesupporttocustomersvia Intercom (chat and email) with KPIs and occasional phonesupportthroughout the shift. Seek to improvecustomersatisfaction with each conversation. Ensure the recent update is documented in our internal systems by...
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New!3 days agoAnswercustomerinquiries by chat, email, and phone. Provide functional troubleshooting, product feature explanation, and assists with enhanced product features or changes. Technical mentoring: teaches and provides technicalsupportto front-line...
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Featured3 weeks ago行为assessments of complex incidents, understand the request/issue, and identify the faulty component or parameters to be changed. Apply solutions and send feedback to Site Admins/users. Respect defined Service Level Agreement/procedures.
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New!5 days agoManage mostly inbound calls for current and potentialcustomers. Answer questions about our products and services, take payments and offer outstandingcustomer support. Verify and updatecustomeraccount information as necessary. Meet daily, monthly...
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28 days agoWe are looking for a Tier 2 representative to deliver world class technicalsupportand buildcustomersatisfaction and loyalty by troubleshooting all inquiries regarding products over the phone and online. We need a resourceful and attentive...
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16 days agoIt is an inbound call center so you will be receiving calls fromcustomerswho are placing order. Usecustomerservice and sales skills to optimize the opportunity of eachcustomercontact. Identify and handlecustomerphone inquiries completely and...
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30+ days agoProvidesupporttocustomersvia Intercom (chat and email), Whatsapp and calls via Aircall throughout the shift. Seek to improvecustomersatisfaction with each conversation. Work side-by-side with processingagents, ensuringcustomerupdates are...
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30+ days agoResponds to requests and calls fromcustomersrelated to client specific programs and products. Identifies and responds tocustomer'sneeds based on designated procedures of account/client. Makes attempts to resolve issues and deescalate issues.
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30+ days agoTalks tocustomersover the phone, email, online chat or social media to resolve their questions or concerns. Maintains and updatescustomerinformation as necessary. Calmly attempts to resolve and de-escalate any issues. Escalates calls to supervisor...
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30+ days agoAssist clients in enrolling in Medicare insurance products/the sales of Medicare plans. Serve as the first point of contact for consumer advocates to acquaint clients with the company's platform of products (Senior, Life, Auto & Home, Dental/Vision/...
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9 days ago管理入站和出站电话,电子邮件或魅力ts based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed. Helping consumers...
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9 days agoIdentifycustomerservice trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals. Implement production, productivity, quality, andcustomer-service standards. You have successfully executed...
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New!YesterdayRespond to user inquiries by email, chat, and other channels, become a product expert, educate and inspire users to get the most out of the platform, and provide a consultativesupportapproach beyond thecustomer'sinitial query and educate on products.
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30+ days agoManagement of opencustomer supporttickets within our Help Desk software. Moderation of our private online communities, encouraging quality discussion between our users and making sure that any issue is correctly taken care of. Helping our webinars...
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30+ days agoAnswer inboundcustomer关于他们的保险政策。行为routine account services for ourcustomersincluding billing, renewals, policy changes, cancellations, etc. Determine and understand the needs of the caller and provide accurate...
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15 days agoReceives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highestcustomerservice and quality...
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30+ days agoIntentionally grow an exceptionalcustomer supportteam. Ongoing workforce management and capacity planning, including coordination with a high-quality third-partysupportprovider. 3+ years leadingcustomer support, service, and/or experience teams.
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30+ days agoAssess then resolveCustomer和卖家问题利用各种各样的系统,processes and technology. Research and investigate new products, listings, sellers and quality concerns. 4 year degree is a plus. 1 - 5 years of experience incustomer...
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9 days agoThis role issupportedby practical-concept education from first-rate instructors, reinforcement education courses from our online [company] university, consistent engagement with your manager and team, and interactive mentorship and callsupportfrom...
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30+ days agoThesupportdeskagentis a virtual-based contractor who is motivated to provide quick and effective service to worldwide participants in our executive development programs. This person championscustomerhappiness, satisfaction, and success through...
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30+ days agoThe successful candidate will be responsible for assisting patients and their families to navigate the healthcare system and access the resources they need. This includes coordinating appointments, providing information about treatment options, and...
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New!6 days agoYou will serve as a point of contact for our clients with questions about their online learning experience, including providing solutions for technical issues and logistical and administrative matters.
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Featured8 days agoAs a travelAgent, you will: Search and confirm travel reservations for thecustomer. Strong understanding of a client travel policy and can consistently provide consultation to thecustomer. Fulfill all requests regarding necessary regulations (DOT...
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