客户Advocate Jobs - Remote Work From Home & Flexible
-
16 days agoHandle all incoming and outgoing calls in a goal-oriented department. Provide qualitycustomerservice regarding collections issues while maintaining the goal of reducing delinquency. Use computer systems to processcustomerrequests about payments...
-
New!2 days agoPartnering with implementation team during project implementation by attending kickoff, status and hand off calls to ensure thecustomersgoals are being met; serve as a point of escalation if necessary.
-
New!3 days agoProviding exceptionalcustomerservice while building relationships with existingcustomersall over the U.S.Assistingcustomerswith a range of complex inquiries ranging from financial to general insurance questions. Helping to support team success.
-
2 weeks agoEngage withcustomersthrough various channels, empower them to connect goals with solutions, collaborate with internal teams, lead webinars, and create documentation. Provide exceptionalcustomerservice and technical support.
-
22天前Respond tocustomer, prospect, and partner needs quickly and effectively via chat and email. Consistently embody the company brand in allcustomerinteractions. Be incredibly solutions-oriented and create wow moments. Follow up withcustomersto...
-
9 days agoProvide personalized support tocustomersvia multiple channels, understand their needs and ensure their success with the product. Collaborate with development teams to identify and report bugs. Educatecustomerson new features and best practices.
-
9 days agoYou will provide exceptionalcustomerservice by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You will stay up-to-date...
-
New!3 days ago研究、解决和应对投诉跟从ed by phone, mail, email, fax, social media and third-party agencies. Interface withcustomersandcustomerrepresentatives regarding escalated complaints; determine and communicate next steps.
-
New!3 days ago客户Service/SalesAdvocatesmust be able to quickly analyzecustomerinquiries and help resolve issues and requests.This is a call center position focused on sales andcustomerservice. We support you with training and reward your hard work.
-
29 days agoResolvecustomerquestions, concerns, and product issues raised via public channels by engaging thecustomer, providing the right resolution, and addressing social media escalations with critical thinking. Must have at least 4-5 years of experience in...
-
29 days agoDeliver a top tiercustomerexperience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for客户s. Conduct procedures to escalate and coordinate thecustomerresponse in accordance with company values.
-
10 days agoServes as the first-lineadvocatethat focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support...
-
13 days agoProvide top-notchcustomerservice to Commercial Auto clients and partners, resolving issues and answering inquiries. Work with stakeholders and team members to ensure a seamlesscustomerexperience. Join training and onboarding for personal and peer...
-
Featured13 days agoTheAdvocateposition was created to support the health plans as well as the supervisors as we take over the PR calls. Currently theadvocatesassist on KI and also other projects depending on phone availability. Must live in Oklahoma. Fully remote.
-
10 days agoOffercustomersupport to members/providers, handle complaints, maintain quality standards, research inquiries, ensure compliance, mitigates and prevents complaints, and document communications. Must be fluent in Mandarin and Cantonese. Part-time.
-
1 week agoReceive and make calls from cancer patients and caregivers to provide them with information on company services and general oncology matters. Place call to cancer patients and caregivers to expedite enrollment in Massive Bio services. Remote.
-
30+ days agoProvide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Help newcustomerswith their onboarding, making sure members understand and select...
-
30+ days agoCreate and implement a museum-wide strategy for data collection, analysis, evaluation, and reporting. Manage visitor surveys. Research best practices and utilizes new and emerging technologies to increase and measure onsite and online visitor access...
-
30+ days agoPassionately describing our program to patients to encourage them to join. Conducting high-volume inbound and outbound calls with our patients. Creatively solving problems and addressing patient concerns. Quickly assessing patient needs.
-
30+ days agoIn this role, you will work closely with the sales team to provide world classcustomerexperience and be a part of the best-in-class client services team in the reinsurance industry. We are looking for a candidate who is prepared to oversee the...
-
30+ days agoConduct a review of insured's payroll documents and engagecustomersin discussion of their business. Receive inbound audit assignments and place items on the Calendly for follow up. High school diploma or GED required. 2+ years of professional work...
-
New!2 days agoResponding to user inquiries primarily via asynchronous video and potentially other platforms as we grow. Proactively engaging withcustomersto gain insights and assist them in their early days of using the platform. Becoming a guru on our entire...
-
30+ days agoManage reinsurance assets of our valued clients, including Fortune 500 companies. Your leadership will ensure that all premium activities for your clients are managed timely and accurately. Oversee and manage premium in excess of $50m on clients behalf.
-
23 days agoDeliver amazing service to our providers and patients, primarily via email/messaging, following company procedures and guidelines. Conduct video appointments with members to support their goals with navigation and coaching. Knowledge of the Eastern...
-
25 days agoLeverage your strong foundation in ML/AI and database technologies to become a recognized authority on product within the organization and the wider community. Maintain and continually develop proficiency in one or more complementary programming...
-
New!5 days agoFollow up with members to ensure their issues have been resolved to their satisfaction. Maintain a comprehensive understanding of the company's products and services. Utilize member feedback to identify opportunities for improvement and report trends.
-
30+ days agoBuild apps with Cody in public. Build integrations on top of Cody (such as teaching Cody how to use and gather information from other dev tools, including logging, perf, etc., tools). Livestream and record demos of what you build, for Twitter, YouTube...
-
30+ days agoCody is the best AI coding assistant today, and you'll get to help build it and get it in the hands of millions of devs. AI applied to software engineering will change the world more than any single other technology. We're perfectly positioned to keep...
-
New!YesterdayEducate and support Healthfirst members in obtaining financial entitlements,advocatefor them, maintain accurate data, prepare monthly reports, stay updated on Medicaid/Medicare laws, and contribute to seamless communication and project completion.
-
New!4 days agoMeets with patients and screens for potential Medicaid/State Public Benefit eligibility according to state based guidelines. Completes and submits appropriate applications to Department of Human Services or MA Site as applicable. Follows up through...
-
New!3 days agoYou will be instrumental in helping Platform developers grow and build better by leveraging APIs, resources, and other developer-based tooling. You will lead with empathy as you produce engaging content to educate and inspire developers on a human...
-
30+ days agoProduce thoughtful, compelling and engaging written and visual communication for various channels such as newsletters, email communication, all-hands meetings, presentations and more. Ensure consistent tone and voice with messaging rooted in company...
-
30+ days agoResponsible for care delivery in all our service lines focusing on ensuring the highest clinical quality, as well as member and client satisfaction. Part of a cross-functional clinical team comprised of physicians, nurses, medical assistants, pharmacy...
-
9 days agoHandle various communication channels with providers, including inbound and outbound provider calls which involve researching, resolving, and documenting issues. Minimum 1 year work experience in a call center, health care preferred. High School...
-
30+ days agoEngage with developer communities (including our own) and partners to collaborate on content, events, code contribution, talks, anything to drive adoption. Sample Project Development: Develop and maintain sample projects and ready-to-deploy full...
-
10 days agoYou will be the face of Specialist Management Solutions (SMS) to ourcustomers. You'll deliver a personized, empathetic consumer experience as they navigate the complexity of the healthcare system. This will include answering questions and resolving...
-
30+ days agoHandles inquiries inbound and outbound calls, email, and fax. Verification of billing data to ensure accuracy. Utilize software systems to resolve and audit accounts, conduct research, and ensure claims are in the appropriate billing status (including...
-
10 days agoProvide outstanding service to ourcustomersvia phone, email & chat.Act as anadvocatefor ourcustomers& be conscientious in allcustomerinteractions.Quickly identify acustomer's问题,report it accurately & providecustomerswith resolutions.
-
FeaturedNew!TodayConducts outreaches to our Medicare members to inspire and encourage healthy behaviors through innovative, compassionate and empathetic telephonic communications. The goal of each outreach is to ensure that every member has a clear understanding of the...
-
28 days agoYou'll spend most of your scheduled day on the front lines working withcustomersover email, phone, and chat. You'll maintain a queue of cases that you will continue to work throughcustomercontact up to the resolution.Advocatefor ourcustomersto...
-
24 days ago识别关键的冠军的能力和潜在的基于“增大化现实”技术eas of expansion. Self-learner and self-starter, able to become a product expert andcustomer advocate. Strong organizational skills and detail-oriented skills needed Excellent written and verbal...
-
New!Yesterday客户Support Specialist is primarily responsible for providing support to ourcustomerbase. This encompasses becoming a product expert as well as an educator andadvocate. They will guide marketplace owners through best practices as...
-
15 days agoAct as the primary point of contact for fifteen to twenty large enterprisecustomersleading them through the ideal company journey. Build and manage company relationships with the partners engaged with assigned accounts. Act as thecustomer advocate...
-
1 week agoOwn the company member relationship for specific clients. Ongoing concierge service for your members. Educating on available services. Providing information on fertility treatment and centers. Serving as a liaison between members and clinics.
-
15 days agoEnsurecustomersget fast and thorough response to support tickets. Keep clients engaged and regularly using LibraryIQ. Interpret data to identify red flags and performance improvement opportunities. Buildcustomerloyalty andadvocatefor platform...
-
29 days agoAdvocatefor patients and coordinate their care with external organizations such as insurance companies, pharmacies, and specialists. Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone.
-
30+ days agoHelp your portfolio ofcustomersexpand their fleet of EVs, leverage our EV-centric products and services, and solve their vehicle charging needs. How will you do this? You will deliver top-notch service, anticipate their needs,advocatefor their...
-
15 days agoIn this role, you will troubleshoot, debug, and diagnose, as well asadvocateforcustomerson varying levels of complex issues. Communication and requests are received by phone, email, and support portal. Responsibilities also include managing...
-
17 days agoYou will work with ourcustomercare and service managers to assist in providing an exceptionalcustomerexperience for our homeowners. You will be responsible for fielding incomingcustomercontacts, proactively reaching out to homeowners to resolve...
-
26 days agoWe're seeking an experienced客户Success Manager to join our客户Success team in our Toronto office. As a客户Success Manager, you'll proactively help yourcustomersmeet their goals. To achieve this, you'll have a team of 2-3...