Technical Support Jobs - Remote Work From Home & Flexible
I'd accomplished everything I wanted to in my last position and there was no chance of advancement. I also wanted to change to a career where I was helping others and hopefully increase my salary. Being able to work from home is a big plus. Being a single dad, it's nice not to commute to work, and it's easier to work additional hours when needed. I found FlexJobs' customizable search filters most effective in mysearch.
David B. from Kansas City, MO United States —Hired at Included Health as Engineering Manager, Infrastructure
I was hesitant to subscribe considering the cost relative to other job boards, but it worked out well. FlexJobs was well worth the subscription price. It provided the best selection of telecommuting positions, and I ended up getting hired within the firstmonth.
Paul C. from Bainbridge Island, WA United States —Hired at Anitian as Senior Security Intelligence Advisor
I'm an IT professional and a new dad. My wife and I made the decision for her to stay home while our children went through their early years. This meant losing the income she'd provided via her job. I was in need of a way to bring in extra income, while not being out of the house and away from my family all the time with two jobs. FlexJobs gave me that opportunity. I found a part-time job that I enjoy, and I get to do it from my home office. For that, I'mgrateful.
文森特·c·从Belchertown, MA United States —Hired at Crawford Media Services as Metaforce Contractor
Welcome to remote, part-time, freelance, and flexible Technical Support jobs!As the Internet makes way for more companies to develop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations...More
Welcome to remote, part-time, freelance, and flexible Technical Support jobs!As the Internet makes way for more companies to develop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations with troubleshooting and use of their technical processes. They may also remotely make changes, adjustments and updates to internal servers and other computer equipment. Many technical support professionals work from their homes in full or part-time roles, some on a rotating 24/7 shift or just on weekends. Depending on the type of support they are providing, technical support staff are expected to have a general knowledge base of the most used software and telephony applications. Some have formal training that includes special certification or educational requirements as part of their job. If you have a technical background or want to work with computers assisting people with their technical concerns, then you will want to check back often for the latest technical support jobs.
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FeaturedProvide customer service and technical support for all products and services. Receive incoming phone calls and emails - troubleshoot, research, and respond to inquiries in a timely, professional manner that meets high-quality, productivity and...
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New!TodayWorking hand in hand with our engineering and management teams to oversee all things pertinent to the delivery of numerous applications. In this role, you will be responsible for providing our VA customers with Tier 2 production support. You will be...
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New!TodayCalculating, monitoring, managing, and reporting relevant account metrics and health scores for specific clients. Maintaining and improving internal customer success operations, including cross-departmental processes, projects, and collaboration.
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New!TodayYou will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the...
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New!TodayProvide technical services to assigned industry customers for sales growth. The ADS will promote a distinction between the company and our competitors by using a technical consultative approach to needs-based evaluations of the technology applied by...
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New!TodayProvide IT assistance for operating systems, productivity software, and a variety of other software applications used internally. Experience in user administration and bug fixing in a client server environment. Ticketing System experience.
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New!TodayAnalyze customer requirements and promote the highest value application of the company in our customer's business environment. Engage end-users to provide targeted assistance and enablement. Four-year college degree, preferably in a technical field...
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New!TodayYou'll be providing top-tier technical support by phone and email. Answering questions and troubleshooting technical issues related to our company applications, including our plugins for converting different file formats into .pdf. Take ownership of...
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New!TodayYou'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an...
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FeaturedNew!TodayYou will work with internal and external customers and coordinate with our internal technical teams. Client Data Solutions is a global team, so you will build close relationships with others from around the globe to support our day-to-day business...
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New!YesterdayPartner with Sales team to articulate the overall company value proposition, vision, and strategy to customers. Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge & skills.
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New!YesterdayThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses...
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New!YesterdayAnswer customer inquiries by chat, email, and phone. Provide functional troubleshooting, product feature explanation, and assists with enhanced product features or changes. Technical mentoring: teaches and provides technical support to front-line...
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New!YesterdayYou will support technical issues escalated, debug production errors, help troubleshoot directly with customers, perform forensics analysis in production environments, extract data from db, create support scripts and more! Handling customer's technical...
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New!2 days agoYou'll learn the ins and outs of the current IT Support person processes and workflows and get to know the team members that you'll be working closely with. You'll participate in streamlining application utilization and educating end users on...
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FeaturedNew!2 days agoEvaluate the scope for timely escalation and ensure that critical problems are addressed as per the priority. Work closely with support engineers and escalation team as and when required.Should be able to provide deployment advisory and best practices.
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New!2 days agoYou will assist in our efforts to keep our employees and their devices up to date-and compliant with HIPAA regulations and our security policies while also being a tech champion in our Boston Seaport office. The IT Support Specialist will join the...
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New!2 days agoProcess warranty claims, provide online technical support, monitor Live Chat technician support on company website and field dealer technician calls that come through the company switchboard. Support the OEM distributors and dealers.
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FeaturedNew!2 days agoWorks with end users to resolve application issues promptly. Sets up and maintain auxiliary files such as charge/procedure codes, insurance file, location file, etc. Works with vendor(s)/interdepartmental staff to resolve application issues.
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New!2 days agoDevelop and maintain a professional relationship with stakeholders to promote software engagement through best practice, education and exceptional support. Support the implementation of new technology solutions and maintain essential software operations.
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New!3 days agoCommunicate efficiently on issues through email, tickets, and phone and organize meetings when needed with the customers. Handle topics that require escalation outside of the department (Product, Tech, Sales). Participate in bug resolution with the...
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New!3 days agoBe an advisor for our clients: Strive to provide all enterprise clients with outstanding customer experience. Develop your proactivity to anticipate and exceed customers' expectations. Identify knowledge missing to make customers autonomous and reduce...
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New!3 days agoLiaison with client and ensure client's needs are met.Compile client reports as requested.Routes or answers all incoming communication (email, phone, or other) from customers and clients.Maintains student database.Keeps up to date on curriculum offerings.
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New!3 days agoTroubleshoot and identify root cause for complex data processing issues. Inspect and validate client data for internal system processing. Knowledge in AWS Service including but limited to S3, Batch, EventBridge, Secrets Manager, Athena, and Elastic...
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New!3 days agoAs a Customer Support Agent, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You are interested in E-commerce, consumer electronics, and customer satisfaction.
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New!4 days agoDemonstrate technical competency, situational awareness, and empathy to protect our company, our customers, and consumers through audits, investigations, and enforcement actions. Manage ticket queues efficiently and effectively, help with triaging of...
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New!4 days agoRespond to Customer tickets and assist in troubleshooting and resolving challenges. Document Customer interactions and all activity related to the issue resolution process. Manage your ticket flow, escalations, SLAs and workload. Replicate product bugs.
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New!4 days ago建议在技术问题上and best practices, helping them achieve the desired end-result for our products using documentation, email via our ticketing system and by phone. Create and translate internal and external documentation for technical issues...
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New!4 days agoAdvises and consults partners by providing strategies to help shape and strengthen their product adoption and utilization leading to tangible outcomes and/or other technical-related goals. Ensures that partners derive maximum value from...
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New!4 days agoAs a key driver for customer success, you'll own your customer's integration projects from start to finish. You will handle customer calls, troubleshoot issues as they arise, co-create customer-facing support documentation, and help execute on...
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New!4 days agoThe Business Knowledge Specialist is responsible for maintaining the knowledge base for our products and services, while providing high-quality support to partners during each interaction. This role works in partnership with cross-functional teams to...
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New!4 days agoManage inbound calls from booked customers and active locksmiths. Manage orders for our customers and locksmiths. Surface problems and solutions. Resolve escalations and close orders as delegated by the operations team.
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New!4 days agoOversee handling of support tickets as platform expert, recommending thoughtful solutions/workarounds and empowering publishers with instructions and best practices. Perform issue diagnosis by executing commands, reviewing logs, utilizing analytical and..
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New!4 days ago应对客户支持查询。提供支持through the customer support system, over the phone, or via remote access for both on premise and cloud environments. Diagnose issues with computer software, and hardware. Run software diagnostic tools.
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New!4 days agoThis position will coordinate with each state in a cycle to identify state systems the Data Processing (DP) Review team members will need access to collect documentation and reference in support of PERM RC review completions. The coordinator will track...
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New!4 days agoAnswering inbound calls & emails from customers as well as responding in a timely, professional manner. Managing your day-to-day work. Maintaining knowledge of our products and services to provide accurate information to customers. Meeting metrics.
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New!4 days agoCollaborate with internal teams to understand and analyze workflow needs within Slate. Lead the configuration and testing of module updates to support the internal teams and end-user experience. Bachelor's degree and 3 years of experience. Remote.
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New!4 days agoManage technology queue while concurrently support other projects and work under the supervision of a senior colleague. Become familiar and manage basic configuration and troubleshooting as well as licensing of our application and platforms.
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New!5 days agoCreate customized SaaS contractual offerings for use at scale for upmarket customers. Earn trusted advisor status to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions. Act as a liaison for sellers ...
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New!5 days agoThis position is responsible for providing technical support to the internal employees and infrastructure. You will support duties handling tickets escalated from Level I support, desk side support for internal employees, and support and maintenance of...
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New!5 days agoUse proprietary tools to provide technical support to large fleet of kiosks. Promptly follow the escalation procedures and ensure quality resolution is achieved. Analyze and aggregate data from a variety of sources, and help improve various processes.
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New!5 days agoSeeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying...
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New!5 days agoAs a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing...
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New!5 days agoActs as a Tier 2 escalation point for advanced customer issues. Assists with all support cases during periods of heavy volume. Leads support efforts for customers who have been determined to have Critical value. Coordinates with Customer Success...
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New!5 days agoCollaborate across the Support organization and other internal teams to provide the best possible outcomes to meet client needs. An understanding of the LAMP stack and comfort using the command line/bash. Bachelor's degree preferred.
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New!5 days ago1-2 years in SaaS technical customer service/support setting. Thoroughly understand, reproduce, and solve technical issues. Support customers via chat, email and phone with strong writing skills and excellent phone etiquette. Handle escalated cases...
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New!5 days agoApply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, live chat, and web tickets, you'll partner with customers to effectively resolve issues, adapting to fluctuations in the volume of...
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New!5 days agoRespond to user inquiries via email, chat, and social media in a timely and professional manner. Troubleshoot technical issues related to our app, including bugs, errors, and performance problems. Provide guidance and support to users on how to use our...
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New!5 days agoProvides technical support and acts as primary liaison between customer, vendors, and field service technicians for all repairs and services, specializing in television services for the hospitality, healthcare and commercial industries. H.S. diploma...
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New!6 days agoProvide guidance & assistance with customer support tickets often involving Linux servers, source code & web application issues.Manage customer incidents & outages, including joining Zoom/screen share sessions for live triage.Lead quarterly reviews.
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