Technical Support Jobs - Remote Work From Home & Flexible
I'd accomplished everything I wanted to in my last position and there was no chance of advancement. I also wanted to change to a career where I was helping others and hopefully increase my salary. Being able to work from home is a big plus. Being a single dad, it's nice not to commute to work, and it's easier to work additional hours when needed. I found FlexJobs' customizable search filters most effective in mysearch.
David B. from Kansas City, MO United States —Hired at Included Health as Engineering Manager, Infrastructure
I was hesitant to subscribe considering the cost relative to other job boards, but it worked out well. FlexJobs was well worth the subscription price. It provided the best selection of telecommuting positions, and I ended up getting hired within the firstmonth.
Paul C. from Bainbridge Island, WA United States —Hired at Anitian as Senior Security Intelligence Advisor
我是一个专业,一个新爸爸。我的妻子和I made the decision for her to stay home while our children went through their early years. This meant losing the income she'd provided via her job. I was in need of a way to bring in extra income, while not being out of the house and away from my family all the time with two jobs. FlexJobs gave me that opportunity. I found a part-time job that I enjoy, and I get to do it from my home office. For that, I'mgrateful.
Vincent C. from Belchertown, MA United States —Hired at Crawford Media Services as Metaforce Contractor
Welcome to remote, part-time, freelance, and flexible Technical Support jobs!随着互联网使得德为更多的公司velop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations...More
Welcome to remote, part-time, freelance, and flexible Technical Support jobs!随着互联网使得德为更多的公司velop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations with troubleshooting and use of their technical processes. They may also remotely make changes, adjustments and updates to internal servers and other computer equipment. Many technical support professionals work from their homes in full or part-time roles, some on a rotating 24/7 shift or just on weekends. Depending on the type of support they are providing, technical support staff are expected to have a general knowledge base of the most used software and telephony applications. Some have formal training that includes special certification or educational requirements as part of their job. If you have a technical background or want to work with computers assisting people with their technical concerns, then you will want to check back often for the latest technical support jobs.
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New!TodayResponsible for resetting internal employees' passwords and accounts as well as doing basic device support and anti-virus upgrades. If you are a motivated individual with a passion for IT and a desire to excel in a dynamic workplace, we encourage you...
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New!TodayYou'll own managing customer support issues, acting as a triage, escalation, and issue owner for Tier 1 customer support requests. You'll help to achieve our scorecard metrics by meeting SLAs and maintaining customer satisfaction. You'll understand how...
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New!TodayHelp our customers to define their goals, discuss new solutions and opportunities, and resolve their product issues. Actively participate in the creation and ongoing writing of our knowledge base, customer resources and support materials. Participate...
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New!TodayBuild and manage a team by hiring, training, and managing STAMs Coaching STAMs to ensure the Support Center is delivering effective, timely, and professional customer support. Manage team performance with a focus on goal-centric performance...
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New!TodayWork closely with other departments, such as Product, Engineering, and Client Success, to advocate for customer needs, provide insights from customer support data, and contribute to product and service enhancements. Collaborate with external vendors...
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New!YesterdayHelp Desk Support I will provide support to end users for computer, application, system, device, access, and hardware issues. Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email, and online...
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New!YesterdayYou have 2+ years of experience in a B2B customer-facing role supporting SaaS applications. You understand and have the skills to manage multiple tickets with competing priorities. You have a proven track record of exceeding expectations and meeting...
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New!YesterdayManage all support tickets. Collaborate with Project Coordinators on escalated support issues. Track insights, digest feedback, and identify potential improvements to our users experience. 1 year of experience in a customer-facing support role.
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FeaturedNew!2 days agoThe Customer Experience Specialist will be responsible for driving voice of customer feedback across digital platforms. Success in this role requires being highly skilled at influential communication across a broad organization as well as the ability...
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New!2 days agoAt least 2 years of work experience in a helpdesk environment. Experience supporting macOS and Windows-based systems. A passion for giving personalized customer-focused support to help solve technical problems. Familiarity with client and software...
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New!2 days agoOversee all customer support functions in the division, including overall client communication, identification and resolution of low-level and training issues, escalation of and collaboration with the development team to reach efficient resolution of...
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New!2 days agoYour role is to ensure an exceptional IT experience for our end users. Your focus is on leading customer support and efficient teams, with a strong belief in measuring and managing performance. You excel in identifying areas for improvement within the...
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New!2 days agoIdentify issues, investigate root causes, and recommend solutions to reported problems. Provide technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail. Screen, refer and diagnose.
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New!2 days agoDevelop and implement a strategic plan for user enablement that aligns with the company's goals and objectives, ensuring user mastery and adoption of all products. Lead, manage, and mentor a team of technical content developers, promoting a culture...
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New!2 days agoRespond to customer inquiries via FreshDesk email (and coming soon: live chat!). Troubleshoot customer issues pertaining to platform usage and configuration. Understand and identify customer pain points and help drive the escalations process by...
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New!2 days agoBe the first-responder for the entire client base, troubleshooting and resolving technical issues, and helping to reduce and remove friction between our clients and their use of the platform. This role is the face of our product experience and delivers...
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New!3 days agoProvide on-site support 3-5 days per week, with the option for some flexible work from home. Ensure Help Desk SLAs and ticket volumes are honored. Answer, prioritize and resolve incoming Help Desk incidents/requests while providing an outstanding...
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New!3 days agoServe as the primary initial point person for technology issues at 2-3 assigned schools and possibly also for Network Support Team staff. This typically includes ~100-200 staff members. Provide support for other schools and staff across the...
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FeaturedNew!3 days agoOur Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's products.
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New!4 days agoThe role of the Support Analyst is hands-on and involves working as part of a team to assist our publishers and advertisers in the use of our bespoke interface and related systems, and to ensure that we provide high quality customer service. This...
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FeaturedNew!5 days agoTroubleshooting service issues with third party and field technicians. Conducting root cause analysis to identify and resolve technical issues in a timely manner on escalated machines. Reviewing and analyzing machine service history and providing...
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New!5 days agoManage the user service desk and assist users during troubleshooting and resolving computer and networking issues in a quick and efficient manner. 1+ years of experience in a related role within infrastructure technology operations.
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New!6 days agoHandle customer inquiries and troubleshoot user technical issues. Maintain system access to various tools. Support professionals in resolving technical problems via email, phone, Slack, and Jira. Develop and maintain a knowledge base of the evolving...
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New!6 days agoEnsure the flawless execution of the escalation resolution process, with transparent communication that drives very high internal/external customer satisfaction levels. 4+ years of account management, escalation management, technical support, customer...
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New!6 days agoAnswer phone calls to our busy Technical Call Center. Serve as a first point of contact for our customers. Provide remote technical support for highly complex diagnostic products, instruments and assays. Troubleshooting and issue resolution.
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New!6 days agoDevelop and maintain product expertise and a deep understanding of our clients and their workflows. Onboard and train new clients through remote and onsite delivery; analyzing their scheduling requirements and configuring the software to streamline...
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New!6 days agoProvide independent and high-quality responses to our customers via phone, email ticketing system, and chat. Provide reliable resolution of critical and high-impact problems for customers. Video conferencing with customers to diagnose issues, both...
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New!6 days agoCollaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy. Create and update documentation based on interactions.
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1 week agoThis person provides product support and application support to customers, distribution partners and internal company personnel. The support is provided via phone, fax, email, and on-line chat. Ensures client inquiries are responded to by the...
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1 week agoCollaborate with technical staff and management to establish goals and objectives for system improvements and upgrades. Create and implement new processes and guides to improve efficiency and user. Communicate clearly and effectively with end users...
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1 week ago管理一个团队组成的服务台分析师and Service Desk Specialists. Provide and deliver a high and consistent standard of customer service aligned with the contracted Service Level Agreements. Maintaining the Key Performance Indicators...
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1 week agoAs a Technical Support Associate, you'll be responsible for assisting our customers and delivering a world-class support experience. You'll work closely with customers to troubleshoot and resolve issues via email, chat, and occasional video...
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1 week agoResponsible for budgeting, planning, organizing, managing, communicating, and controlling the analysis, evaluation, design, development, implementation, maintenance, and support of complex & highly integrated computer-based application software projects.
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1 week agoThis Customer Identity and Access Management (CIAM) role will require your focus on designing, engineering, and delivering security and identity products and services that empower and support our consumer and commercial customers. You will establish...
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Featured1 week agoCreating best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues. Educating the fan, helping them accomplish what they want to do (stream a game, create fantasy account, etc.)...
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1 week agoAs the Manager of Revenue Systems & Technology, you will be responsible for the architecture of our go to market and financial tech stack and oversee the implementation, maintenance, and optimization of these systems, with a primary emphasis on...
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8 days agoBe the specialist for Company Engagement, check all new trends, and advise our clients on how to collect and transfer big data in the most efficient way. Frontend coding experience & ability to communicate in Slovak and in English with a consultant team.
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8 days agoOur Bilingual IT Service Desk/Help Desk Call Center Support Agents spend their day on the phone coordinating, diagnosing, and troubleshooting incoming employee calls for a wide variety of clients & industries. Conversationally fluent in French & English.
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8 days agoLead the Support team with a strong focus on customer satisfaction, setting performance goals, providing guidance, and fostering a positive and collaborative work environment. You have 7+ years of experience building and managing high-performing...
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8 days agoProvide ongoing technical support and maintenance of production and development systems. As a member of the infrastructure team you will provide day to day, hands on technical support of compute production and development systems on various platforms.
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8 days agoThe successful candidate will be responsible for managing, implementing, and supporting our contact center systems and infrastructure. The candidate should have experience with industry-standard contact center technologies and be able to troubleshoot...
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Featured8 days agoMonitor various on-prem and cloud IT Infrastructures (focused on Exchange, Intune and Exchange Online). Create and maintain custom automation/scripts to increase efficiency and lower human intervention time on operational and/or administrative tasks.
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8 days agoThis position is responsible for the setup and day-to-day operations of the company's eligibility services technology platforms. These technology platforms include the following: the company's, eligibility system of record, client web-based eligibility...
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9 days agoTAMs are the primary technical contact to their accounts. They meet regularly with Enterprise customers to check in on what's going well and to understand what support is needed. They center conversations around what's important to the customer, what...
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9 days ago配置复杂工作的业务流程。增刊ort configuration and troubleshooting of business processes in, HCM, Payroll, Advanced compensation, Benefits, Absence, Time Tracking, and/or Talent Management Lead the development, testing...
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9 days agoCollaborate closely with Sales, supporting teams, external partners, and accountants to accelerate adoption and ensure successful implementation of QuickBooks Online. Help execute custom implementation plans for the accounts to embrace QuickBooks...
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9 days agoCollaborate with other leaders in the organization to develop and deliver technical training programs for support agents to enhance their skills and knowledge. Oversee the day-to-day operations of the technical support team, ensuring timely and...
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9 days ago提供全面的产品信息和技术nical support to customers, guiding them on the best and most efficient ways to use the RxE2 platform. Continuously identify areas for improvement in the customer service process and implement...
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10 days ago负责日常运营的Customer Support team to deliver world class service to our clients; find ways through process, people, and systems to continuously improve and innovate as the team supports the company's growth; work...
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11 days agoResponsible for bringing a strategic vision, operational excellence and innovation to the services team which includes technical support and professional services. Will drive high customer satisfaction for the company and it's customers.
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