Technical Support Jobs - Remote Work From Home & Flexible
I'd accomplished everything I wanted to in my last position and there was no chance of advancement. I also wanted to change to a career where I was helping others and hopefully increase my salary. Being able to work from home is a big plus. Being a single dad, it's nice not to commute to work, and it's easier to work additional hours when needed. I found FlexJobs' customizable search filters most effective in mysearch.
David B. from Kansas City, MO United States —Hired at Included Health as Engineering Manager, Infrastructure
I was hesitant to subscribe considering the cost relative to other job boards, but it worked out well. FlexJobs was well worth the subscription price. It provided the best selection of telecommuting positions, and I ended up getting hired within the firstmonth.
Paul C. from Bainbridge Island, WA United States —Hired at Anitian as Senior Security Intelligence Advisor
我是一个专业,一个新爸爸。我的妻子和I made the decision for her to stay home while our children went through their early years. This meant losing the income she'd provided via her job. I was in need of a way to bring in extra income, while not being out of the house and away from my family all the time with two jobs. FlexJobs gave me that opportunity. I found a part-time job that I enjoy, and I get to do it from my home office. For that, I'mgrateful.
Vincent C. from Belchertown, MA United States —Hired at Crawford Media Services as Metaforce Contractor
Welcome to remote, part-time, freelance, and flexible Technical Support jobs!As the Internet makes way for more companies to develop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations...More
Welcome to remote, part-time, freelance, and flexible Technical Support jobs!As the Internet makes way for more companies to develop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations with troubleshooting and use of their technical processes. They may also remotely make changes, adjustments and updates to internal servers and other computer equipment. Many technical support professionals work from their homes in full or part-time roles, some on a rotating 24/7 shift or just on weekends. Depending on the type of support they are providing, technical support staff are expected to have a general knowledge base of the most used software and telephony applications. Some have formal training that includes special certification or educational requirements as part of their job. If you have a technical background or want to work with computers assisting people with their technical concerns, then you will want to check back often for the latest technical support jobs.
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FeaturedBookkeeping Software Customer Support contractors working this program will help callers with questions related to software processes, ledger entry, navigation, and other troubleshooting needs. Bookkeeping/accounting expertise to include AR, AP...
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New!TodayAnswer and process customer calls effectively and efficiently to optimize customer experience. Follow proper troubleshooting steps, ask clarifying questions, and discover underlying causes of concern. Utilizes expert knowledge of digital sensor...
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New!TodayThe Technical Support team is primarily responsible for handling issues/requests from our clients. This may be with technical assistance regarding, software, custom built applications, hardware, or network related issues. We also provide assistance for...
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New!TodayResponsible for servicing clients, while displaying a visible investment in ensuring the client receives best-in-class service from start to finish, delivering solutions to our clients by identifying problems from incoming issues/requests.
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New!TodayThe Technical Support Engineer - Tracking and Telematics role is a Subject Matter Expert that manages, tracks, diagnoses, and troubleshoots the cases in Technical Support. They also train, educate, assist, and provide guidance to other employees...
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New!TodayYou will work directly with our customers to provide guidance and planning during onboarding, triage and debugging of technical issues, develop and maintain customer training programs, and assist the product team by capturing product feedback. Day to...
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New!TodayMaintain high levels of engagement to ensure your customers see value from insights, increase adoption, and uncover new uses for the company's location intelligence tools. 4+ years of enterprise customer-facing customer success, SaaS account management...
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New!TodayLead a team of Support Engineers in Europe and America regions. Coordinate with Customer Success, Product Management and Engineering teams on customer requests and inquiries. Fluent in SQL and experience in at least one of the following languages...
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New!TodayAnalyze, triage and discuss with product management, engineering and design team members about providing clarity to our customers regarding their inquiries. Bachelor's degree in Computer Science, or related fields. Fluent in SQL and experience in at...
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New!TodayAbility to deliver results through others by leading and influencing different phases of the customer lifecycle (from onboarding to renewal). Maintain high levels of engagement to ensure your customers see value from insights, increase adoption, and...
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New!TodayProvides first-level troubleshooting and basic technical support services to end-users of computers (some internal employees and some partners). Diagnoses computer errors and troubleshoot computer software, hardware, and networking issues. Provide...
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New!TodayHandle day-to-day operations include facilitating the prioritization and resolution of defects, driving high customer satisfaction, spearheading engagement with cross-functional teams including Customer Success, Support managers, Software Development...
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New!YesterdayQuickly respond to all inbound support requests including email, live chat and community forums. Triage bugs and requests based on customer type and severity of issue. Track inbound and outbound responses to ensure contact SLAs are being met.
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New!YesterdayThe Senior Web Content Administrator supports developing and maintaining web content utilized by clients. Provides technical leadership to less experienced staff in the same role. Maintain documents, web pages, and communication on internal and...
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New!YesterdayWork directly with customers and customer-facing teams to ensure timely resolution of product issues. Lead and manage the evolution of our technical support team. Drive the continuous improvement of our support process and customer experience by...
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New!YesterdayYou will work with customers to answer how-to questions and troubleshoot the platform. When customers have questions, you have answers! You will deliver a human-first experience and resolutions for customers through voice and written interactions...
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New!YesterdayThe Tier 2 Customer Support Team owns and manages to resolution all cases escalated from Customer Service or through other channels, collaborating as needed with cross-functional teams and vendor partners. Advocates for the customer to find timely...
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New!YesterdayExceed customer expectations in terms of quality, timeliness, documentation, resolution, and customer experience. Resolve support issues related to the company's Front-end/Mobile products. 2+ years of experience in Customer Support, technical support...
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New!YesterdayFirst point of contact for the Platform during and outside of regular business hours. He/she field and troubleshoot phone calls, emails, and online chat sessions from clients, partners and internal employees until incident resolution is achieved.
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New!YesterdayDiagnose and resolve technical issues by guiding customers through a series of actions, clarifying the problem, and determining the best course of action to resolve the issue. Maintain accurate and detailed records of customer interactions, including...
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FeaturedNew!YesterdayTake support queries from our clients, log them in our ticket base, and provide functional support. Analyze the technical issues, identify root causes, and provide efficient solutions. Communicate with our internal support to help alleviate client...
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New!Yesterday拥有傅ll customer implementation process, taking the lead on the customer relationship from post-sales through customer deployment. Successful Associate Implementation Managers will be excited by the challenges of learning a highly technical...
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New!YesterdayAdaptable to operating in multiple systems and energized in helping sales consultants navigate help in processes and tools to be proficient. Respond to system issues that the sales consultant or manager experiences and is knowledgeable of support...
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New!YesterdayYou will be responsible for overseeing the systems roadmap, prioritizing key initiatives, scoping out major work including technical requirements, and partnering with team members to implement, document, and roll out changes to the team. You will also...
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New!YesterdayResponsible for responding to Strategic Customer calls and emails relative to systems support and training for the company's applications/systems such as ABC PassPort, EDI, Reporting tools, hand-held technology, etc.
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New!YesterdayDevelop a deep understanding of the company's platform, our customers and the various use cases on how our customers leverage our platform to align with lab inventory workflows. 2-5 years of customer service experience relating to product or software...
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New!YesterdayYou'll help players with account and technical issues and resolve purchase- and gameplay-related queries. Experience in a Customer service environment is a plus. You have in-depth gaming knowledge and love anything related to video games.
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FeaturedNew!YesterdayEnsures a simple onboarding process for employers, corporations, and partners, leveraging well defined onboarding process and documentation. 3+ years' hands on technical Customer Support or day-to-day operational management is required.
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New!2 days agoTake ownership of customer issues reported & see problems through to resolution. Research, diagnose, troubleshoot & identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the right team.
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New!2 days agoYou will provide customer service to agents, policyholders, and internal support departments covering multiple lines of business and multiple states in a contact center that uses a Cisco-based call management system. Associate's degree and 2 yrs exp.
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New!2 days agoFollowing the team and company processes and guidelines in performing day-to-day work-related activities. For example, following up with users, remote assistance by screen sharing, calling up the users and arranging for a meeting time, etc.
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New!2 days agoGet to know our technology and services and stay up to date on new product releases so you can serve as a product expert for patients. Help us get better by working to improve our services and our technology, providing constructive feedback...
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New!2 days agoAdequately document interactions, case notes, and troubleshooting efforts on all customer interactions. Escalating to appropriate internal teams as necessary. The duties and responsibilities outlined above are not a comprehensive list and additionaL...
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New!2 days agoDiagnose software performance issues/bugs, perform the appropriate fixes; work with other members of the technical support and software development teams in order to identify and resolve problems in a timely, efficient and effective manner.
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New!2 days ago与客户密切合作成功经理的d Technical Adoption Managers to ensure the success of the customer journey as measured by adoption and health scores. Be responsible for communicating objectives and ensuring timely delivery of...
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New!4 days agoYou will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of technology.
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New!4 days agoProvides level 1 and technical support to customers via phone, chat, and/or email for Baxter products and system peripherals focusing on customer satisfaction, quality, and efficiency to resolve customer issues.Develops backend solutions to hospital ...
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New!4 days agoServe as primary technical support contact. Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer...
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New!4 days agoTroubleshoot customer issues using internal & external documentation, various tools, & other resources such as escalation resources to resolve customer issues & deliver great customer experiences. Become Product Certified and work with customers.
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New!5 days agoAnswering inbound calls and emails from customers as well as responding in a timely and professional manner. Managing your day-to-day work. Maintaining knowledge of our products and services to provide accurate information to customers. Fully...
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New!5 days agoYou'll strive to resolve issues on the first call, ensuring our customers never get lost in a frustrating call transfer maze. You'll also provide world-class service by assessing customers' needs, suggesting products & services, adjusting billing, and...
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New!6 days agoCandidate applies basic Helpdesk support skills, company policies and procedures in a Tier 1 Help Desk environment providing live chat sessions and email support for products and services on our client.Must be able to type 45WPM and MS Office skills.
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New!6 days agoEffectively communicate complex technical matters to both technical and non-technical stakeholders to keep them apprised of each step in the technical support lifecycle: discovery, troubleshooting, fix, validation.
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New!6 days agoLooking for a Support Engineer on our Tier two Data Team to help provide unparalleled support and guidance to our customers. As a Tier 2 Support Engineer, you'll partner with our Customer Success, Product, Marketing, and Engineering teams to own the...
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New!6 days agoAs a Technical Support Coordinator, you will be responsible for calibrating our kiosks. You will have access to a wide variety of tools and technologies that keeps our fleet of kiosks healthy, become the go to person for troubleshooting kiosk hardware...
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New!6 days agoReceive incoming inquiries and issues from our customers through our ticketing system, via chat, phone, or email. Own the timely resolution of support tickets by proactively following up with customers. Adequately document interactions, case notes...
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New!6 days agoResponsible for leading a team of IT support technicians in providing comprehensive and efficient support to global users. This role involves managing the day-to-day operations of the IT support team, ensuring timely resolution of technical issues, and...
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New!6 days agoExciting opportunity to work with our client in the Product space (rapid growth considering market conditions!) Company is looking to bring on 4 System Administrator! Experience troubleshooting hardware/software issues on MAC, PC, and iPhone.
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New!6 days agoWork 100% remotely to assist our customers and effectively resolve issues through email, chat, and other communication methods as needed. Provide positive support & guidance to marketers, salespeople, and service professionals across our customer base...
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New!6 days agoWork closely with the Product and Engineering teams and collaborate on tasks and projects to improve the overall experience of customers and Support Agents assisting our customers. Update internal knowledge base with new relevant insights in order to...
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