Tech Support Jobs - Remote Work From Home & Flexible
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30+ days ago监督戴ly coverage of technology news and manage the newsletter. Conceive larger data-driven and analytical stories putting this fast-changing world into context for readers. Spot emerging trends in artificial intelligence, hardware and software.
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22天前Lead the technical software development and strategy for an empowered product team. Work with the VP, PrincipalTechLead and stakeholders on building product andtechvision. Guide the technical progress of the team members as their Functional Lead.
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28 days agoWrite high-quality articles, news pieces, and other content related to the technology industry, with a focus on crypto. Conduct research on relevant topics and stay up-to-date with the latest trends in the industry. Work closely with the editorial team
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New!4 days agoYou will assist in our efforts to keep our employees and their devices up to date-and compliant with HIPAA regulations and our security policies while also being atechchampion in our Boston Seaport office. The ITSupportSpecialist will join the...
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28 days agoUnit leadtechand engineering you will be mainly responsible and accountable for the successful delivery of software & the corresponding infrastructure as well as the overall transformation of the company'stechstack.
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23 days agoAs an ITSupportSpecialist on the IT/Security Team, you'll work closely with Security, HR, BizOps, and managers to provision access, automate workflows, ensure device setup and administer our SaaS applications. 2+ years total professional experience...
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30+ days agoEngineer will be building our first consumer-facing app for the users of our training & job placement program and empower us to place 10x more engineers in world-class jobs. You will play a key role in helping to determine which features we build, our...
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10 days agoOur client is currently seeking an Identity & Access Provisioning Specialist that will be responsible for executing day-to-day tasks to include creating, deleting, disabling, enabling, unlocking, and modifying user accounts in multiple technical...
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30+ days agoDrive architecture decisions that impact our whole website platform development interactions. Design, develop, test, deploy, maintain and improve services focusing on performance, scalability, and resilience. Work in a collaborative and agile environment.
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25 days agoResearch and write multiple pieces of technical content each week, including blog posts, white papers, case studies, and ebooks, for cyber security, SaaS, and compliance companies. Develop and build thought leadership content written from the specific...
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30+ days agoLead the technical analysis, design, development of test automation for feature teams across a multitude of technical products and applications. This role will lead change and innovation from a technical perspective and advocate new technologies within...
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20 days agoWe're looking for our next internal IT person who can help employees with their technology and related issues, buying and tracking gear, helping new hires set up laptops, and general desktopsupportwith a focus on MacOS. The person we're looking for...
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20 days agoTriage, investigate, and resolvesupporttickets of all ranges of complexity, working both independently, in concert with otherSupportstaff, and internal and customer-facing departments e.g Product, Engineering, CloudOps, Customer Success Managers...
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27 days agoWe are looking for you to provide top-of-the-line customer service by demonstrating a high level of service aptitude, product knowledge, and customer responsiveness. Bachelor's degree and 5-7 years of technicalsupportexperience as aSupportEngineer.
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30+ days agoThis individual will play an instrumental role insupportingcritical and escalated issues. Work escalated tickets remotely and on-site with law enforcement end-user customers and partner/distributors to ensure a stellar experience with products.
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8 days agoA personalized and customizedsupportexperience for a designated group of named customers. TheSupport接触铅作为主要的point of technicalsupportinteraction for a customer and will act as the technical advocate for the customer.
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New!2 days agoYou will be responsible for providing quality technical softwaresupportto clients using the Deltek products Vision/Vantagepoint.Tech SupportAnalysts work in a team environment and providesupportto customers via telephone, e-mail, chat, and the...
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New!3 days agoLead counsel in drafting, reviewing, and negotiating contracts insupportof IT, applications, business process, digital and consulting services sales and delivery organizations. Advise business clients on terms and conditions, and risks, in complex...
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30+ days agoProvide first level problem solving for Point of Sale hardware and software and other PAR products, including, but not limited to, operational and technical problems.Utilize service management systems gathering and maintaining service incident data.
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Featured17 days agoAs a NetworkSupportEngineer, you will play a crucial role in monitoring and maintaining the performance and stability of our network and wireless infrastructure for our customers. Your expertise in network troubleshooting, will be invaluable in...
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29 days agoThe primary goals of a productsupportspecialist are to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customersupportand to ensure...
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8 days agoDevelop and optimizeSupportworkflows to ensure timely and effective responses to member requests. Identify and implement new tools and technologies to improve the efficiency of theSupportdepartment. Monitor and analyzeSupportmetrics to identify...
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1 week agoUse proprietary tools to provide technicalsupportto large fleet of kiosks. Promptly follow the escalation procedures and ensure quality resolution is achieved. Analyze and aggregate data from a variety of sources, and help improve various processes.
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28 days agoServe as primary technical lead for the design, planning, maintenance, implementation, and continuous improvement of oursupportsystems (e.g. Zendesk, internal tools, etc.). Oversee access management of our tools - both internal and external...
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30+ days agoWork closely with other departments to build an understanding of how our product is used by our customers. Troubleshooting and resolving issues in a timely manner. Regularly check for data quality issues in our product. Our product is deeply connected...
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30+ days agoTroubleshooting and investigating a variety of customer questions related to day-to-day clinic operations. Prior experience with communication and CRM toolings such as HelpScout, TalkDesk, and Slack. Ensure customer retention and satisfaction.
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New!3 days agoAnswer customer inquiries by chat, email, and phone. Provide functional troubleshooting, product feature explanation, and assists with enhanced product features or changes. Technical mentoring: teaches and provides technicalsupportto front-line...
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30+ days agoResponsible for writing, editing, ordering, proofreading, publishing and revising various types of content, including websites, blogs and product descriptions. You will work closely with our team of project managers, and content creators to ensure that...
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28 days agoThe selected individual will work closely with their Senior Talent Acquisition Partner and hiring managers to understand the specific needs of each role, and create long lists of potential candidates through various techniques and channels. The Talent...
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New!6 days agoOversee handling ofsupporttickets as platform expert, recommending thoughtful solutions/workarounds and empowering publishers with instructions and best practices. Perform issue diagnosis by executing commands, reviewing logs, utilizing analytical and..
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13 days agoThe Marketing Analytics Platform team is in charge of creating data products such as Customer Data Platforms (CDP) and data pipelines focused on enabling Marketing campaigns, Attribution models, and analytics insights. Bachelor's degree. Remote work.
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New!2 days agoWorking hand in hand with our engineering and management teams to oversee all things pertinent to the delivery of numerous applications. In this role, you will be responsible for providing our VA customers with Tier 2 productionsupport．You will be...
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25 days agoReceive inboundsupportcalls and online chat inquiries from customers to answer technical questions, troubleshoot and solve technical issues on our equipment, applications, faxing, call quality and call failing issues. Communicate using phone...
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30+ days agoDiagnose and solve technical and non-technical issues through phone, email, and chat. You'll be the first line ofsupport．强大的客户服务经验是必须的假名ther your experience is in food service, hospitality, or retail, we are looking...
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New!昨天The role will involve project work and diving into customer data to help us develop insights. You'll use your expertise in problem-solving to build scalable workflows for the team. You'll consult with our product partners on what tools we should develop.
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30+ days agoManagement of a professionalsupportteam, including skills development and performance management. Operational control, shift scheduling, accountability for key performance indicators (KPIs). Leadership experience, and preferably team management exp.
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30+ days agoWork with the TechnicalSupportManager to develop and launch new strategies for scaling theSupportteam's ability to resolve issues specifically by updating internal and external documentation to deflectsupportcases and resolve cases...
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15 days agoResponsible for ensuring that the appropriate processes are in place to triage all incomingsupporttickets quickly and accurately and we have scalable processes in place to quickly resolve tickets or escalate them appropriate teams, all while making...
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New!6 days agoManage inbound calls from booked customers and active locksmiths. Manage orders for our customers and locksmiths. Surface problems and solutions. Resolve escalations and close orders as delegated by the operations team.
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New!5 days agoCommunicate efficiently on issues through email, tickets, and phone and organize meetings when needed with the customers. Handle topics that require escalation outside of the department (Product,Tech, Sales). Participate in bug resolution with the...
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Featured20 days agoYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
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30+ days agoManagement of a professionalsupportteam, including skills development and performance management. Ensures that all customer cases are responded to within the SLA. Extensive CLI experience with Linux at a technical level.
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Featured3 weeks agoConduct assessments of complex incidents, understand the request/issue, and identify the faulty component or parameters to be changed. Apply solutions and send feedback to Site Admins/users. Respect defined Service Level Agreement/procedures.
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10 days agoHelp to define the architecture of systems and integrations, bring innovation to the table, make sure design docs are up to date. Ensure successful deliveries, and promote the long-term technical health of our journeys. Ensure a high bar on code quality.
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New!昨天Learn the platform end-to-end for all legal Cannabis market.Supportcustomers via email, phones, and live chat. Identify hardware and software solutions. Manage multiple complex issues simultaneously. Test and verify solutions to new..
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New!5 days agoAs a CustomerSupportAgent, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You are interested in E-commerce, consumer electronics, and customer satisfaction.
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New!5 days agoBe an advisor for our clients: Strive to provide all enterprise clients with outstanding customer experience. Develop your proactivity to anticipate and exceed customers' expectations. Identify knowledge missing to make customers autonomous and reduce...
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25 days agoAct as technicalsupportfor video production and post-production groups' efforts regarding video pipelines, shared network resources, workstation standards, software updates, archiving and storage. Partner with IT and security departments to bridge...
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New!2 days agoYou'll handle customersupportissues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an...
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22天前As aSupportSpecialist, you will report to the Manager ofSupportand will have the opportunity tosupporteducators and families on the platform. This role requires strong problem-solving skills, excellent communication abilities and deep...
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