Computer Support Specialist Jobs - Remote Work From Home & Flexible
-
New!5 days agoResponds to trouble tickets to resolve user problems; opens trouble tickets to track and resolve user problems. Provides phone, remote, and desk-side technicalsupportto users in the areas of e-mail, directories, standard MS Windows desktop...
-
20 days agoAs an ITSupport Specialist它/安全团队,你会工作closely with Security, HR, BizOps, and managers to provision access, automate workflows, ensure device setup and administer our SaaS applications. 2+ years total professional experience...
-
New!YesterdayYou will assist in our efforts to keep our employees and their devices up to date-and compliant with HIPAA regulations and our security policies while also being a tech champion in our Boston Seaport office. The ITSupport Specialistwill join the...
-
1 week agoPerform advanced hardware/software troubleshooting and solve complicated user access issues. Provide end-to-end ticket management to include escalation, resolution, and closure based on prioritization and urgency. Participate in light, task-based...
-
2 weeks agoRespond and solve the needs of our users through ticketing packages. Achieve the objectives set by your team based on the operation. Report immediate and prioritized needs of our users. Fulfill a working day. Attend team meetings. Fully remote position.
-
17 days agoWe're looking for our next internal IT person who can help employees with their technology and related issues, buying and tracking gear, helping new hires set up laptops, and general desktopsupportwith a focus on MacOS. The person we're looking for...
-
26 days agoThe primary goals of a productsupport specialistare to master the product and services of the company, to provide technical assistance by addressing inquiries and resolving complaints, to provide a higher level of customersupportand to ensure...
-
30+ days agoRespond to inbound customer requests for assistance through live channels (phone and chat). Collaborate with other customersupportteams to communicate and escalate customer issues in a timely fashion. Self-Manage personal workload in an effective and...
-
26 days agoAs a TechnicalSupport Specialist, you will be an essential part of our Global TechnicalSupportTeam that owns the post-sale technical relationship with our customers. Bachelor's Degree from a 4-year college or university or similar experience-based...
-
30+ days agoActively providesupportfor resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required. Good knowledge of Unix, SQL and scripting languages. Work onsupportingProduct servers and clients on cutting...
-
New!3 days agoAdvise on technical issues and best practices, helping them achieve the desired end-result for our products using documentation, email via our ticketing system and by phone. Create and translate internal and external documentation for technical issues...
-
30+ days agoOn the EnterpriseSupportTeam, you'll be on the front lines assisting our enterprise customers with products, both in how to use the software as well as troubleshooting technical issues. We are not a call center! We want our customers to recognize...
-
20 days agoYou will provide world-class productsupportto customers through our varioussupportchannels (online portal, phone, chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
-
30+ days agoProvide useful, accurate and friendly technicalsupportto customers by chat, email, web & phone and other channels as required. Help customers by clearly identifying problems, researching answers, and guiding them through corrective steps.
-
30+ days agoWork closely with other departments to build an understanding of how our product is used by our customers. Troubleshooting and resolving issues in a timely manner. Regularly check for data quality issues in our product. Our product is deeply connected...
-
30+ days agoTechnicalsupport. You will act as a single point of contact, working with urgency and empathy to understand, troubleshoot, and resolve issues. You will maintain system documentation andsupportthe website.
-
13 days agoResponding to assigned customer chats, emails, or calls during dedicated business hours. Balancing workload to respond to and resolve multiple customer cases at a time. Providing 1st touch resolution as often as possible to resolve customer issues.
-
20 days agoRespond to customer tickets and inquiries in a timely and professional manner, ensuring high customer satisfaction. Provide technical assistance and troubleshooting guidance to customers via email, Zendesk, and phone. Identify, analyze, and resolve...
-
30+ days agoProvide dedicatedsupportfor our Agency partners and high-value accounts. Be responsible for the customer experience and work to exceed customer expectations in all cases under your specialized domain, providing high-qualitysupport.
-
2 weeks agoAs a TechnicalSupport Specialist, you will be an essential part of our Global TechnicalSupportTeam that owns the post-sale technical relationship with our customers. Your focus will be to own, prioritize, troubleshoot, and build a response plan for...
-
3 weeks agoRespond to compliance tool basic servicesupportinquiries. Respond to policy-related and program-specific inquiries. Triage help-related inquiries to redirect to appropriate teams. Follow workflow to grant tool access. Follow workflow to grant...
-
26 days agoProvide information and advice to users on our connection types. Proactively connect with clients to troubleshoot technical issues. Excellent English and Spanish both written and spoken (Having any other languages aside from these would be a great...
-
New!4 days agoRespond to user inquiries via email, chat, and social media in a timely and professional manner. Troubleshoot technical issues related to our app, including bugs, errors, and performance problems. Provide guidance andsupport用户如何使用我们的……
-
25 days agoProvide enterprise-levelsupportfor the platform and integrations by managing cases start-to-finish. Coordinate resolution plans directly with Product, Engineering, and Customer Success teams. Diagnose and communicate technical issues into...
-
3 weeks agoFull-time, partially remote position. Responsibilities include responding to inbound customer calls & requests, creating, following up on, & resolving customer tickets, and diagnosing & resolving technical & production issues. Some travel is possible.
-
30+ days agoDrive a positive customer experience, using your strong technical and diplomatic skills to address customer issues and provide customer feedback to Product and Engineering teams. Work with our customers' and partners' developers, architects, and...
-
New!4 days agoApply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, live chat, and web tickets, you'll partner with customers to effectively resolve issues, adapting to fluctuations in the volume of...
-
30+ days agoRespond tosupportquestions about the Astra theme and our other products. Answer questions in our help desk software HelpScout. Write detailed bug reports with replication steps for our developers to fix. Write new documentation and update existing .
-
22天前Receive inboundsupportcalls and online chat inquiries from customers to answer technical questions, troubleshoot and solve technical issues on our equipment, applications, faxing, call quality and call failing issues. Communicate using phone...
-
30+ days agoDiagnose and solve technical and non-technical issues through phone, email, and chat. You'll be the first line ofsupport. Strong customer service experience is a must whether your experience is in food service, hospitality, or retail, we are looking...
-
18 days agoYou are the voice of the company and interact with our customers in a friendly, professional, and personal way. You enjoy finding the cause of any technical problem our customers are facing and help quickly resolve or provide a solution.
-
30+ days agoResponding tosupporttickets. Working with engineers and other team members to resolve user issues. Buildingsupportprocesses, for example: systems for sorting tickets, internal and user-facing documentation, feedback fromsupportto inform product...
-
11 days agoMonitors and responds to usersupportquestions and issues related to constituent-focused applications. Troubleshoots issues. Coordinates the resolution of more complicated issues with developers and vendors. Documents issue resolution to facilitate...
-
New!6 days agoThe CustomerSupport Specialist, Tier 2 will be among the first line of communication for our current, future, and even previous customers. There will be days where they will handle phone consult requests (after they pass training). In between tickets...
-
New!3 days agoRespond to clientsupportqueries. Providesupportthrough the customersupportsystem, over the phone, or via remote access for both on premise and cloud environments. Diagnose issues withcomputersoftware, and hardware. Run software diagnostic tools.
-
25 days agoHandling inbound and outbound phone calls, emails, and chat from online customers. Verifying customer account information and order information. Managing on average 30-40 calls per day. Processing online orders, returns, replacements, adjustments, etc.
-
Featured20 days agoManaging and resolving incoming calls and emails about our tools and products; specifically starting with our ticketing system for patient and end usersupport. Investigating and escalating tickets as needed. Including software bugs, access...
-
New!2 days agoBe an advisor for our clients: Strive to provide all enterprise clients with outstanding customer experience. Develop your proactivity to anticipate and exceed customers' expectations. Identify knowledge missing to make customers autonomous and reduce...
-
30+ days agoEffectively resolve user inquiries via phone, email, chat and screen sharing in an accurate and timely manner. Recognize, document, and alert management of trends in customer calls, chats or emails. Are passionate about proactively identifying product...
-
3 weeks agoAs a CustomerSupport Specialist, it is all about helping people. You will become an expert in using the company software. Troubleshoot technical issues. 1 year of experience in customersupport, handling tickets, phone calls, or chat requests. Remote.
-
1 week agoOur client is currently seeking an Identity & Access ProvisioningSpecialistthat will be responsible for executing day-to-day tasks to include creating, deleting, disabling, enabling, unlocking, and modifying user accounts in multiple technical...
-
New!3 days agoPrompt customers with the information necessary to troubleshoot problem reports. Identify solutions to problem reports and deliver them to customers. Help customers understand the brand Non-POS integration functions. Route non-integration customer...
-
30+ days agoSupportour awesome clients via ticketing system, phone, and social media in a timely manner. Providesupport, training, and implementation assistance for our Content Management System, Learning Management System, and suite of products. Troubleshoot.
-
13 days agoProvide key business user and Level 1 technicalsupportwith systems, deliver core processes with excellence, investigate and resolve issues, develop partnerships with key contacts, and identify/deliver process improvements.
-
New!3 days agoThe administrativesupport specialistwill provide a variety of administrative functions to staff, faculty member/s or department/s. Uses various office software to produce reports, spreadsheets, presentations or other documents as needed. Requires...
-
30+ days agoYou're a superhero, but with acomputerinstead of a cape. You'll clarify the customer complaints, determine the cause, select and explain the best solution, then follow-up to make sure the issue is resolved. The whole enchilada.
-
New!2 days agoCommunicate efficiently on issues through email, tickets, and phone and organize meetings when needed with the customers. Handle topics that require escalation outside of the department (Product, Tech, Sales). Participate in bug resolution with the...
-
10 days agoAchieves and maintains proficiency with the capabilities of software as a service applications as well as corresponding system and software changes. Taking, at least, the average number of inboundsupportcalls from the call queue.
-
30+ days agoAs a WordPress TechnicalSupport Specialist,你负责指导人们成功lest use of our products. You will build relationships based on trust which result in happy, passionate, and loyal customers through listening to their needs.
-
30+ days agoAnswer customers' questions and find solutions to meet their needs. Communicate with customers and drivers via phone, text, chat, and email. Maintain customer and driver satisfaction. Report technical issues to the engineering team. Report customer...
Reconsider?
Here are thetop 3 reasonsto join FlexJobs today
1
Access 22,662 hand-screened work from home or flexible schedule jobs
2
Skills tests, courses, checklists, and expert content to help you land your next job
3
Helpful customer service from
friendly humans
friendly humans
We're not like the other sites. Come see why.
Want a Great Remote
or Flexible Job?
Save time and find higher-quality jobs than on other sites, guaranteed.
FlexJobs in the News
Weekly Newsletter
Get new job postings, the latest job search tips, trends, news, and exclusive promotions!
Get afree month!
