Chat Support Jobs - Remote Work From Home & Flexible
-
Featured10 days agoCustomerSupportPhones andChatsneeded for a remote contract temporary part-time position. Will handle calls and livechatfor one of the biggest eBook providers on the market. Need dedicated laptop or desktop computer with Windows 10 or above.
-
Featured10 days agoSeeking a customersupportrepresentative to respond to customers via livechatand phone calls for one of the biggest eBook providers on the market. Seeking candidates for 9 AM - 6 PM PT. Work from home job with flexible schedules.
-
Featured10 days agoWe are looking for LATAM remote mods that can handle calls and livechatfor one of the biggest eBook providers on the market. Willingness to install MSQ security software and 2FA app on the phone. Dedicated laptop or desktop computer with Windows...
-
Featured10 days agoDo you have a CustomerSupport- Phone &Chatbackground? Do you enjoy work-from-home and flexible schedules? We are looking for LATAM remote mods that can handle calls and livechatfor one of the biggest eBook providers on the market.
-
Featured10 days agoWe are looking for LATAM remote mods that can handle calls and livechatfor one of the biggest eBook providers on the market. Project Hours: 24/7 but especially seeking candidates for 9 AM - 6 PM PT. WorkSpace Requirements: Dedicated laptop or...
-
11 days agoDrive business through excellent customer service at every step of the application process. Build relationships via electronic communication Using provided resources to help navigate customers through the Instant Bank Verification process. Review and...
-
26 days agoAchieve and maintain expert knowledge on our product. Handle customer inquiries in a timely manner. Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, livechat. Collate..
-
15 days agoServe as the first point of contact for users seeking ITsupportover email,chatand phone. Complete ticketedsupportitems in a timely fashion along with recorded detailed notes and events. Assist with onboarding & offboarding of users. Aid users...
-
30+ days ago再保险spond to inbound customer requests for assistance through live channels (phone andchat). Collaborate with other customersupportteams to communicate and escalate customer issues in a timely fashion. Self-Manage personal workload in an effective and...
-
23 days agoWork with us to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components.
-
1 week agoWork 100% remotely to assist our customers and effectively resolve issues through email,chat, and other communication methods as needed. Provide positivesupport& guidance to marketers, salespeople, and service professionals across our customer base...
-
23 days ago5+ years of full-stack development experience. Professional experience building distributed systems at scale. Strong understanding of distributed systems, data structures and algorithms. A self-starter with great communication and organizational skills.
-
30+ days ago应对分配客户chats, emails, or calls during dedicated business hours. Balancing workload to respond to and resolve multiple customer cases at a time. Providing 1st touch resolution as often as possible to resolve customer issues.
-
23 days agoLead theSupportteam with a strong focus on customer satisfaction, setting performance goals, providing guidance, and fostering a positive and collaborative work environment. You have 7+ years of experience building and managing high-performing...
-
22 days agoAs a TechnicalSupportAssociate, you'll be responsible for assisting our customers and delivering a world-classsupportexperience. You'll work closely with customers to troubleshoot and resolve issues via email,chat, and occasional video...
-
9 days ago再保险ceive inboundsupportcalls and onlinechatinquiries from customers to configure call routing and answer feature and phone questions. Communicate using phone,chat, screensharing, email and other technologies. Make outbound calls to customers to...
-
1 week agoCandidate applies basic Helpdesksupport技能、公司政策和程序在一个层1 Help Desk environment providing livechatsessions and emailsupportfor products and services on our client.Must be able to type 45WPM and MS Office skills.
-
30+ days agoDeliver exceptional customer experience by going above and beyond tosupportour customers.Supportour customers across multiple channels, including calls, video calls, emails andchat. Focus on customer satisfaction while providing them with timely...
-
30+ days agoAnswer customer inquiries bychat, email, and phone. Provide functional troubleshooting, product feature explanation, and assists with enhanced product features or changes. Technical mentoring: teaches and provides technicalsupportto front-line...
-
30+ days agoYou will provide world-class productsupportto customers through our varioussupportchannels (online portal, phone,chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
-
1 week ago再保险ceive incoming inquiries and issues from our customers through our ticketing system, viachat, phone, or email. Own the timely resolution ofsupporttickets by proactively following up with customers. Adequately document interactions, case notes...
-
30+ days agoApply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, livechat, and web tickets, you'll partner with customers to effectively resolve issues, adapting to fluctuations in the volume of...
-
New!2 days agoFirst point of contact for the Platform during and outside of regular business hours. He/she field and troubleshoot phone calls, emails, and onlinechatsessions from clients, partners and internal employees until incident resolution is achieved.
-
30+ days agoYou will be responsible for providing quality technical softwaresupportto clients using the Deltek products Vision/Vantagepoint. TechSupportAnalysts work in a team environment and providesupportto customers via telephone, e-mail,chat, and the...
-
28 days agoProvide Tier-1 technicalsupportand guidance to resolve issues. Answer phone calls,chats和电子邮件询问客户和观众。再保险spond to all concerns in a timely manner. Track incidents in Intercom per company standards. Resolve hardware...
-
30+ days agoDiagnose and solve technical and non-technical issues through phone, email, andchat. You'll be the first line ofsupport. Strong customer service experience is a must whether your experience is in food service, hospitality, or retail, we are looking...
-
3 weeks ago有限公司llaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy. Create and update documentation based on interactions.
-
2 weeks agoOrganize company-owned desktop & laptop hardware inventory on-site by printing and applying label asset tags to hardware assets. Maintain IT asset inventory by recording and tracking company-owned desktop & laptop hardware both on and offsite...
-
2 weeks agoBe a liaison between our customers and our development teams to replicate, track, and communicate the status of feature requests and bugs. Provide exceptionalsupportto our growing customer base through ourchatportal, product dashboard and...
-
22 days agoThis person provides productsupportand applicationsupportto customers, distribution partners and internal company personnel. Thesupportis provided via phone, fax, email, and on-linechat. Ensures client inquiries are responded to by the...
-
2 weeks ago有限公司mmunicating with our customers viachat, email, and phone to help solve our customer's problems and make sure they are getting the maximum value from our product. 2+ years customer service experience in any previous customer-facing role.
-
10 days agoAssist with urgent and/or high-profile escalations. Be a major resource for the rest of the team andsupportthem as needed, which can include training and working through issues side by side. Recognize and investigate trends to locate global issues...
-
New!5 days agoProvides level 1 and technicalsupportto customers via phone,chat, and/or email for Baxter products and system peripherals focusing on customer satisfaction, quality, and efficiency to resolve customer issues.Develops backend solutions to hospital ...
-
26 days agoTroubleshooting and investigating a variety of customer questions related to day-to-day clinic operations. Prior experience with communication and CRM toolings such as HelpScout, TalkDesk, and Slack. Ensure customer retention and satisfaction.
-
New!5 days agoTroubleshoot customer issues using internal & external documentation, various tools, & other resources such as escalation resources to resolve customer issues & deliver great customer experiences. Become Product Certified and work with customers.
-
New!YesterdayThe TechnicalSupportteam is primarily responsible for handling issues/requests from our clients. This may be with technical assistance regarding, software, custom built applications, hardware, or network related issues. We also provide assistance for...
-
8 days agoThe ProductSupportSpecialist will provide world-classsupportto our global clients to enhance their overall product and service experience. If you strive for excellence in every client interaction. This role is fast-paced, and the ideal candidate...
-
9 days agoBeing a team member of the ProductSupportTeam providing 24x7x365 with the flexibility to work morning, mid, overnight shifts. Providing application productsupportfor customers within North America, EMEA and Asia Pacific. Independently debugging...
-
9 days agoTake ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the...
-
30+ days ago再保险spond via email and telephone to customer questions, process feature requests and bug reports, demonstrate features or witness customer problems via instant screen-sharing, document customer issues/feature requests, and suggest improvements.
-
10 days ago再保险sponsible forsupportingpayroll clients. They will work closely with the sales team, implementation managers and 3rd party partners to ensure all clients receive a delightful experience with the company's payroll systems.
-
30+ days ago再保险solve basic to complexsupportissues including investigating and performing root cause analysis, proposing and implementing solutions, all while upholding a high level of accuracy. 2-3 years of customersupportexperience dealing with complex issues...
-
New!TodayYou have 2 or more years of technicalsupport经验在一个快节奏的环境。你有一个history of high performance and are known among your peers as the go-to person for help. You can clearly and thoughtfully explain new technical concepts to...
-
30+ days agoProvide reactive and pro-active customersupportto ensure the best quality of service. Address customer service desk queries and collaborates with our technical teams on more complex queries. Interact with our customers' and partners' developers...
-
30+ days agoIdentify solutions to problem reports and deliver them to customers. Help customers understand company software accounting functions. Route non-accounting customer issues to appropriate teams and team members. Diagnose and document software defects...
-
30+ days agoProvide information and advice to users on our connection types. Proactively connect with clients to troubleshoot technical issues. Excellent English and Spanish both written and spoken (Having any other languages aside from these would be a great...
-
26 days agoTechnicalsupportagent needed for a full-time opportunity. This is a remote position. Will be responsible for processing sales orders, processing tickets, and providing inboundsupport. Two years' experience with the web hosting industry required.
-
10 days agoEnsure that customers receive value from the platform by addressing their product and technical questions in a timely and effective manner. The CSS will be expected to have a positive attitude and deliver a consistently great experience for our new...
-
New!3 days agoTake ownership of customer issues reported & see problems through to resolution. Research, diagnose, troubleshoot & identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the right team.
-
2 weeks agoDevelop an expertise in services and products and the initiative to take an active role in sharing this knowledge with customers. Achieve individual and team service-level goals. Track and document all customer inquiries and resolutions in SalesForce...