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  • 11 days ago
    100% Remote Job Full-Time Employee
    US National
    Drive business through excellent customer service at every step of the application process. Build relationships via electronic communication Using provided resources to help navigate customers through the Instant Bank Verification process. Review and...
    Employer is an Inc. 500 Company This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 26 days ago
    100% Remote Job Full-Time Employee
    Work from Anywhere
    Achieve and maintain expert knowledge on our product. Handle customer inquiries in a timely manner. Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, livechat. Collate..
  • 15 days ago
    Option for Remote Job Full-Time Employee
    London, United KingdomUK
    Serve as the first point of contact for users seeking ITsupportover email,chatand phone. Complete ticketedsupportitems in a timely fashion along with recorded detailed notes and events. Assist with onboarding & offboarding of users. Aid users...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    Mexico
    再保险spond to inbound customer requests for assistance through live channels (phone andchat). Collaborate with other customersupportteams to communicate and escalate customer issues in a timely fashion. Self-Manage personal workload in an effective and...
  • 100% Remote Job Full-Time Employee
    Canada
    Work with us to build out new features, improve performance, and provide guidance on key architectural decisions. You will have the opportunity to tackle significant engineering challenges, such as architecting new iterations of critical components.
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe 大磨破的地方k has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    FL, GA, IL, IN, KS, MD, MI, MN, NC, NE, NJ, NV, OH, PA, SC, TN, TX, UT, WI, NY
    Work 100% remotely to assist our customers and effectively resolve issues through email,chat, and other communication methods as needed. Provide positivesupport& guidance to marketers, salespeople, and service professionals across our customer base...
  • 100% Remote Job Full-Time Employee
    US National
    5+ years of full-stack development experience. Professional experience building distributed systems at scale. Strong understanding of distributed systems, data structures and algorithms. A self-starter with great communication and organizational skills.
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe 大磨破的地方k has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    US National
    应对分配客户chats, emails, or calls during dedicated business hours. Balancing workload to respond to and resolve multiple customer cases at a time. Providing 1st touch resolution as often as possible to resolve customer issues.
  • 23 days ago
    100% Remote Job Full-Time Employee
    Canada, or US National
    Lead theSupportteam with a strong focus on customer satisfaction, setting performance goals, providing guidance, and fostering a positive and collaborative work environment. You have 7+ years of experience building and managing high-performing...
  • 100% Remote Job Full-Time Employee
    Canada
    As a TechnicalSupportAssociate, you'll be responsible for assisting our customers and delivering a world-classsupportexperience. You'll work closely with customers to troubleshoot and resolve issues via email,chat, and occasional video...
  • 100% Remote Job Full-Time Employee
    US National
    再保险ceive inboundsupportcalls and onlinechatinquiries from customers to configure call routing and answer feature and phone questions. Communicate using phone,chat, screensharing, email and other technologies. Make outbound calls to customers to...
  • Hybrid Remote Job Full-Time Temporary
    Raleigh, NC
    Candidate applies basic Helpdesksupport技能、公司政策和程序在一个层1 Help Desk environment providing livechatsessions and emailsupportfor products and services on our client.Must be able to type 45WPM and MS Office skills.
    100 Top Companies To Watch for Remote Jobs This employer was rated a Best Company to Work for in New York.
  • 100% Remote Job Full-Time Freelance
    WA, OR, CA, NV
    Deliver exceptional customer experience by going above and beyond tosupportour customers.Supportour customers across multiple channels, including calls, video calls, emails andchat. Focus on customer satisfaction while providing them with timely...
  • 100% Remote Job Full-Time Employee
    US National
    Answer customer inquiries bychat, email, and phone. Provide functional troubleshooting, product feature explanation, and assists with enhanced product features or changes. Technical mentoring: teaches and provides technicalsupportto front-line...
  • 100% Remote Job Full-Time Employee
    Pembroke Pines, FL
    You will provide world-class productsupportto customers through our varioussupportchannels (online portal, phone,chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
  • 100% Remote Job Full-Time Employee
    US National
    再保险ceive incoming inquiries and issues from our customers through our ticketing system, viachat, phone, or email. Own the timely resolution ofsupporttickets by proactively following up with customers. Adequately document interactions, case notes...
  • 100% Remote Job Full-Time Employee
    Germany
    Apply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, livechat, and web tickets, you'll partner with customers to effectively resolve issues, adapting to fluctuations in the volume of...
    Employer is a Fortune 100 Best Company to Work For 100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company won a Glassdoor Employees' Choice Award for being a Best Place to Work A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. 大磨破的地方k has recognized this company as a Best Workplace for Women. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • New!2 days ago
    100% Remote Job Full-Time Employee
    US National
    First point of contact for the Platform during and outside of regular business hours. He/she field and troubleshoot phone calls, emails, and onlinechatsessions from clients, partners and internal employees until incident resolution is achieved.
    This company was named as one of the Best Companies to Work for in Pennsylvania.
  • 100% Remote Job Full-Time Employee
    US National
    You will be responsible for providing quality technical softwaresupportto clients using the Deltek products Vision/Vantagepoint. TechSupportAnalysts work in a team environment and providesupportto customers via telephone, e-mail,chat, and the...
    Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • 100% Remote Job Part-Time Employee
    US National
    Provide Tier-1 technicalsupportand guidance to resolve issues. Answer phone calls,chats和电子邮件询问客户和观众。再保险spond to all concerns in a timely manner. Track incidents in Intercom per company standards. Resolve hardware...
  • 100% Remote Job Full-Time Employee
    AB, Canada
    Diagnose and solve technical and non-technical issues through phone, email, andchat. You'll be the first line ofsupport. Strong customer service experience is a must whether your experience is in food service, hospitality, or retail, we are looking...
    Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • 3 weeks ago
    100% Remote Job Full-Time Employee
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United KingdomUK
    有限公司llaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy. Create and update documentation based on interactions.
    100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company This company is verified by Remote.co as a remote-friendly employer. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials.
  • 2 weeks ago
    Hybrid Remote Job Full-Time Employee
    Charlotte, NC
    Organize company-owned desktop & laptop hardware inventory on-site by printing and applying label asset tags to hardware assets. Maintain IT asset inventory by recording and tracking company-owned desktop & laptop hardware both on and offsite...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    Denver, CO
    Be a liaison between our customers and our development teams to replicate, track, and communicate the status of feature requests and bugs. Provide exceptionalsupportto our growing customer base through ourchatportal, product dashboard and...
  • 100% Remote Job Full-Time Employee
    El Paso, TX
    This person provides productsupportand applicationsupportto customers, distribution partners and internal company personnel. Thesupportis provided via phone, fax, email, and on-linechat. Ensures client inquiries are responded to by the...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere
  • 100% Remote Job Full-Time Employee
    Denver, CO
    有限公司mmunicating with our customers viachat, email, and phone to help solve our customer's problems and make sure they are getting the maximum value from our product. 2+ years customer service experience in any previous customer-facing role.
  • 100% Remote Job Full-Time Employee
    AZ, CO, CT, FL, GA, NC, OR, TX, SC, WA
    Assist with urgent and/or high-profile escalations. Be a major resource for the rest of the team andsupportthem as needed, which can include training and working through issues side by side. Recognize and investigate trends to locate global issues...
  • 100% Remote Job Full-Time Employee
    US National
    Provides level 1 and technicalsupportto customers via phone,chat, and/or email for Baxter products and system peripherals focusing on customer satisfaction, quality, and efficiency to resolve customer issues.Develops backend solutions to hospital ...
  • 26 days ago
    100% Remote Job Full-Time Employee
    Canada
    Troubleshooting and investigating a variety of customer questions related to day-to-day clinic operations. Prior experience with communication and CRM toolings such as HelpScout, TalkDesk, and Slack. Ensure customer retention and satisfaction.
  • 100% Remote Job Full-Time Employee
    San Jose, Costa Rica
    Troubleshoot customer issues using internal & external documentation, various tools, & other resources such as escalation resources to resolve customer issues & deliver great customer experiences. Become Product Certified and work with customers.
  • 100% Remote Job Full-Time Employee
    US National
    The TechnicalSupportteam is primarily responsible for handling issues/requests from our clients. This may be with technical assistance regarding, software, custom built applications, hardware, or network related issues. We also provide assistance for...
  • 100% Remote Job Full-Time Employee
    Minneapolis, MN
    The ProductSupportSpecialist will provide world-classsupportto our global clients to enhance their overall product and service experience. If you strive for excellence in every client interaction. This role is fast-paced, and the ideal candidate...
  • 100% Remote Job Full-Time Employee
    Philippines
    Being a team member of the ProductSupportTeam providing 24x7x365 with the flexibility to work morning, mid, overnight shifts. Providing application productsupportfor customers within North America, EMEA and Asia Pacific. Independently debugging...
  • 100% Remote Job Full-Time Employee
    US National
    Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the...
  • 100% Remote Job Full-Time Employee
    Providence, RI
    再保险spond via email and telephone to customer questions, process feature requests and bug reports, demonstrate features or witness customer problems via instant screen-sharing, document customer issues/feature requests, and suggest improvements.
  • 100% Remote Job Full-Time Employee
    US National
    再保险sponsible forsupportingpayroll clients. They will work closely with the sales team, implementation managers and 3rd party partners to ensure all clients receive a delightful experience with the company's payroll systems.
  • 100% Remote Job Full-Time Employee
    US National
    再保险solve basic to complexsupportissues including investigating and performing root cause analysis, proposing and implementing solutions, all while upholding a high level of accuracy. 2-3 years of customersupportexperience dealing with complex issues...
  • 100% Remote Job Full-Time Employee
    Portugal
    You have 2 or more years of technicalsupport经验在一个快节奏的环境。你有一个history of high performance and are known among your peers as the go-to person for help. You can clearly and thoughtfully explain new technical concepts to...
    This company is one of Outside Magazines Best Places to Work list. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. 大磨破的地方k has recognized this company as a Best Workplace for Women.
  • Hybrid Remote Job Full-Time Employee
    Jakarta, Indonesia
    Provide reactive and pro-active customersupportto ensure the best quality of service. Address customer service desk queries and collaborates with our technical teams on more complex queries. Interact with our customers' and partners' developers...
  • 100% Remote Job Full-Time Employee
    US National
    Identify solutions to problem reports and deliver them to customers. Help customers understand company software accounting functions. Route non-accounting customer issues to appropriate teams and team members. Diagnose and document software defects...
  • 100% Remote Job Full-Time Freelance
    Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula
    Provide information and advice to users on our connection types. Proactively connect with clients to troubleshoot technical issues. Excellent English and Spanish both written and spoken (Having any other languages aside from these would be a great...
  • 100% Remote Job Full-Time Employee
    US National
    Technicalsupportagent needed for a full-time opportunity. This is a remote position. Will be responsible for processing sales orders, processing tickets, and providing inboundsupport. Two years' experience with the web hosting industry required.
  • 100% Remote Job Full-Time Employee
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United KingdomUK
    Ensure that customers receive value from the platform by addressing their product and technical questions in a timely and effective manner. The CSS will be expected to have a positive attitude and deliver a consistently great experience for our new...
  • 100% Remote Job Full-Time Employee
    KY
    Take ownership of customer issues reported & see problems through to resolution. Research, diagnose, troubleshoot & identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the right team.
  • 100% Remote Job Full-Time Employee
    US National
    Develop an expertise in services and products and the initiative to take an active role in sharing this knowledge with customers. Achieve individual and team service-level goals. Track and document all customer inquiries and resolutions in SalesForce...
    This is a Best Places to Work in IT company, according to ComputerWorld.