Chat Support Jobs - Remote Work From Home & Flexible
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Featured25 days agoCustomerSupportPhones andChatsneeded for a remote contract temporary part-time position. Will handle calls and livechatfor one of the biggest eBook providers on the market. Need dedicated laptop or desktop computer with Windows 10 or above.
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Featured25 days agoSeeking a customersupportrepresentative to respond to customers via livechatand phone calls for one of the biggest eBook providers on the market. Seeking candidates for 9 AM - 6 PM PT. Work from home job with flexible schedules.
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Featured25 days agoWe are looking for LATAM remote mods that can handle calls and livechatfor one of the biggest eBook providers on the market. Willingness to install MSQ security software and 2FA app on the phone. Dedicated laptop or desktop computer with Windows...
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Featured25 days agoDo you have a CustomerSupport- Phone &Chatbackground? Do you enjoy work-from-home and flexible schedules? We are looking for LATAM remote mods that can handle calls and livechatfor one of the biggest eBook providers on the market.
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Featured25 days agoWe are looking for LATAM remote mods that can handle calls and livechatfor one of the biggest eBook providers on the market. Project Hours: 24/7 but especially seeking candidates for 9 AM - 6 PM PT. WorkSpace Requirements: Dedicated laptop or...
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26 days agoDrive business through excellent customer service at every step of the application process. Build relationships via electronic communication Using provided resources to help navigate customers through the Instant Bank Verification process. Review and...
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11 days ago再保险spond to incoming customer inquiries viasupportsystem, email, andchat, with a focus onsupportingcustomers with their data and content syndication needs. Troubleshoot technical issues related to ecommerce syndication, and provide solutions or...
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30+ days agoAchieve and maintain expert knowledge on our product. Handle customer inquiries in a timely manner. Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, livechat. Collate..
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30+ days agoServe as the first point of contact for users seeking ITsupportover email,chatand phone. Complete ticketedsupportitems in a timely fashion along with recorded detailed notes and events. Assist with onboarding & offboarding of users. Aid users...
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22 days agoWork 100% remotely to assist our customers and effectively resolve issues through email,chat, and other communication methods as needed. Provide positivesupport& guidance to marketers, salespeople, and service professionals across our customer base...
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New!6 days agoBe the trusted point of contact for Customers and Users of the platform by providing them with technical and productsupport. Provide strongsupportto our Users and our Customers through a variety of channels (ie. Email,Chat, Slack, Discord).
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New!3 days agoProvide first response and technicalsupportissue resolution viachat, email, phone and remote sessions. Conduct onlinesupport会议使用谷歌,网讯,微软团队, etc. Experience with Cisco Digital Media suite and devices, Chrome OS...
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30+ days ago再保险sponding to assigned customerchats, emails, or calls during dedicated business hours. Balancing workload to respond to and resolve multiple customer cases at a time. Providing 1st touch resolution as often as possible to resolve customer issues.
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30+ days agoLead theSupport团队与strong focus on customer satisfaction, setting performance goals, providing guidance, and fostering a positive and collaborative work environment. You have 7+ years of experience building and managing high-performing...
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30+ days agoAs a TechnicalSupportAssociate, you'll be responsible for assisting our customers and delivering a world-classsupportexperience. You'll work closely with customers to troubleshoot and resolve issues via email,chat, and occasional video...
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24 days ago再保险ceive inboundsupportcalls and onlinechatinquiries from customers to configure call routing and answer feature and phone questions. Communicate using phone,chat, screensharing, email and other technologies. Make outbound calls to customers to...
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25 days agoDeliver exceptional customer experience by going above and beyond tosupportour customers.Supportour customers across multiple channels, including calls, video calls, emails andchat. Focus on customer satisfaction while providing them with timely...
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30+ days agoAnswer customer inquiries bychat, email, and phone. Provide functional troubleshooting, product feature explanation, and assists with enhanced product features or changes. Technical mentoring: teaches and provides technicalsupportto front-line...
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27 days agoYou will provide world-class productsupportto customers through our varioussupportchannels (online portal, phone,chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
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22 days ago再保险ceive incoming inquiries and issues from our customers through our ticketing system, viachat, phone, or email. Own the timely resolution ofsupport罚单,主动与客户跟进. Adequately document interactions, case notes...
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30+ days agoApply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, livechat, and web tickets, you'll partner with customers to effectively resolve issues, adapting to fluctuations in the volume of...
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17 days agoFirst point of contact for the Platform during and outside of regular business hours. He/she field and troubleshoot phone calls, emails, and onlinechatsessions from clients, partners and internal employees until incident resolution is achieved.
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9 days agoProvide a world-class customer experience via email, livechat, and social media. Ensure a seamless transaction process throughout our marketplace at all times. Actively drive resolution of customer issues resulting in customer satisfaction and retention.
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30+ days agoYou will be responsible for providing quality technical softwaresupportto clients using the Deltek products Vision/Vantagepoint. TechSupportAnalysts work in a team environment and providesupportto customers via telephone, e-mail,chat, and the...
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30+ days agoProvide Tier-1 technicalsupport和指导来解决问题。回答电话,chats和电子邮件询问客户和观众。再保险spond to all concerns in a timely manner. Track incidents in Intercom per company standards. Resolve hardware...
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8 days agoProvide bilingual Spanish & English Email,Chatand VoiceSupport- Answer inbound inquiries coming throughsupporthotline, livechatfeature orsupportemail address during Pacific Standard Time business hours. Customer Service Analysis...
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1 week agoBecome a subject matter expert on relevant products. Provide advanced technicalsupportto customers via phone, online,chat, and email. Verify issues before involving development teams. Work closely with the Product and Development teams to address...
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30+ days agoCollaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy. Create and update documentation based on interactions.
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30+ days agoDiagnose and solve technical and non-technical issues through phone, email, andchat. You'll be the first line ofsupport. Strong customer service experience is a must whether your experience is in food service, hospitality, or retail, we are looking...
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29 days agoOrganize company-owned desktop & laptop hardware inventory on-site by printing and applying label asset tags to hardware assets. Maintain IT asset inventory by recording and tracking company-owned desktop & laptop hardware both on and offsite...
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New!4 days agoYou will provide stellarsupportto our customers through phone calls,chat, SMS, and email. Thesupportyou provide will require you to have a solid understanding of our mobile app, our multiple methods of uploading data, and our compatibility with...
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2 weeks agoProvide Tier 1supportin English via e-mail for customer cases using Salesforce.com, handle incoming calls via the customer service line (95% e-mail, 5% phonesupport). Research requests & confirms expectations with customer. Develop product knowledge.
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9 days agoProcess customer contact and deliver prompt solutions through phone,chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied customers politely...
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9 days agoProcess customer contact and deliver prompt solutions through phone,chat, and email, communicate and collaborate with different departments, investigate, research, and resolve customer issues, and handle tough and dissatisfied customers politely...
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9 days agoProcess customer contact and deliver prompt solutions through phone,chat, and email. Investigate, research, and resolve customer issues. You communicate clearly and are at ease with handling difficult situations and customers, always responding with...
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2 weeks agoTriage a diversity ofsupporttickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose...
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30+ days agoThis person provides productsupportand applicationsupportto customers, distribution partners and internal company personnel. Thesupportis provided via phone, fax, email, and on-linechat. Ensures client inquiries are responded to by the...
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8 days agoAnswer inbound inquiries coming through thesupporthotline, livechatfeature orsupportemail address during Pacific Standard Time business hours. Collect customersupportrequests and bugs and relay findings to the product and engineering teams to...
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8 days agoAs a part of the CustomerSupportTeam, you will work closely with our TechnicalSupport, Customer Success and Sales departments to make a direct impact on achieving our customer-centric targets.Supportour customers across multiple channels...
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25 days agoAssist with urgent and/or high-profile escalations. Be a major resource for the rest of the team andsupportthem as needed, which can include training and working through issues side by side. Recognize and investigate trends to locate global issues...
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30+ days agoTroubleshooting and investigating a variety of customer questions related to day-to-day clinic operations. Prior experience with communication and CRM toolings such as HelpScout, TalkDesk, and Slack. Ensure customer retention and satisfaction.
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20 days agoTroubleshoot customer issues using internal & external documentation, various tools, & other resources such as escalation resources to resolve customer issues & deliver great customer experiences. Become Product Certified and work with customers.
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16 days agoThe TechnicalSupportteam is primarily responsible for handling issues/requests from our clients. This may be with technical assistance regarding, software, custom built applications, hardware, or network related issues. We also provide assistance for...
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23 days agoThe ProductSupportSpecialist will provide world-classsupportto our global clients to enhance their overall product and service experience. If you strive for excellence in every client interaction. This role is fast-paced, and the ideal candidate...
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24 days agoTake ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the...
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24 days ago再保险spond via email and telephone to customer questions, process feature requests and bug reports, demonstrate features or witness customer problems via instant screen-sharing, document customer issues/feature requests, and suggest improvements.
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25 days ago负责supportingpayroll clients. They will work closely with the sales team, implementation managers and 3rd party partners to ensure all clients receive a delightful experience with the company's payroll systems.
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15 days agoYou have 2 or more years of technicalsupport经验在一个快节奏的环境。你有一个history of high performance and are known among your peers as the go-to person for help. You can clearly and thoughtfully explain new technical concepts to...
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New!3 days ago3+ years of experience in a customer-focused position. 3+ years of work experience in online technicalsupportand problem solving. Excellent verbal and written communication skills and a strong focus on delivering white-glove customer service.
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8 days agoAnswering incoming customer calls, tickets &chatsregarding product problems, service questions and general client concerns. Coordinate & conduct training and onboarding for clients. An Associate's Degree in a technology-related field and/or 1+ years...
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