Reconsider?
Here are thetop 3 reasonsto join FlexJobs today
1
Access 23,445 hand-screened work from home or flexible schedule jobs
2
Skills tests, courses, checklists, and expert content to help you land your next job
3
Helpful customer service from
friendly humans
friendly humans
We're not like the other sites. Come see why.
Product Support Specialist Jobs - Remote Work From Home & Flexible
-
27 days agoResponding tosupporttickets. Working with engineers and other team members to resolve user issues. Buildingsupportprocesses, for example: systems for sorting tickets, internal and user-facing documentation, feedback fromsupportto informproduct...
-
New!5 days agoYou will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring, coaching and consulting services, as well as acting as a client advocate to resolve issues, and to improve...
-
26 days agoMonitors and responds to usersupportconstituent-focuse问题和相关问题d applications. Troubleshoots issues. Coordinates the resolution of more complicated issues with developers and vendors. Documents issue resolution to facilitate...
-
New!5 days agoIndependently analyzes and resolvessupportissues in line with knowledge level. Follows proper troubleshooting steps, asks clarifying questions, and discovers underlying causes of issue. Serves as the main technical resource to resolve escalated...
-
30+ days agoAs an ITSupport Specialiston the IT/Security Team, you'll work closely with Security, HR, BizOps, and managers to provision access, automate workflows, ensure device setup and administer our SaaS applications. 2+ years total professional experience...
-
30+ days agoAnswer technical questions from any source: phone, email, fax, etc. Log customer inquiries and issues into the CRM. Quote electric floor warming systems. Design & quote hydronic heating/snowmelt systems using proprietary software. Generate mat and...
-
30+ days agoWe're looking for our next internal IT person who can help employees with their technology and related issues, buying and tracking gear, helping new hires set up laptops, and general desktopsupportwith a focus on MacOS. The person we're looking for...
-
20 days agoYou willsupportinternal teams and clients using our Single Family suite of softwareproducts, including Pre-Eligibility, Lender Portal, eDocs Portal, Loan Tracking, Single Family Portfolio Management, Loan Servicing, and Foreclosure. 3+ years of exp.
-
13 days agoThe role will involve project work and diving into customer data to help us develop insights. You'll use your expertise in problem-solving to build scalable workflows for the team. You'll consult with ourproductpartners on what tools we should develop.
-
New!5 days agoSeeking a full-time PlayerSupport Specialistto providesupportto our growing fan base. You will be on the front lines helping players with everything from billing issues to reporting bugs. You will be the voice of the players as well...
-
30+ days agoDiagnose and solve technical and non-technical issues through phone, email, and chat. You'll be the first line ofsupport. Strong customer service experience is a must whether your experience is in food service, hospitality, or retail, we are looking...
-
30+ days agoActively providesupportfor resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required. Good knowledge of Unix, SQL and scripting languages. Work onsupporting Productservers and clients on cutting...
-
22 days agoOn the EnterpriseSupportTeam, you'll be on the front lines assisting our enterprise customers withproducts, both in how to use the software as well as troubleshooting technical issues. We are not a call center! We want our customers to recognize...
-
30+ days agoWork closely with other departments to build an understanding of how ourproduct被我们的客户。故障排除和资源lving issues in a timely manner. Regularly check for data quality issues in ourproduct. Ourproductis deeply connected...
-
New!4 days agoDevelop and maintain a deep understanding of ourproductofferings to effectively respond to incoming customer inquiries across our single-channelsupportsystem. Promote customer satisfaction and loyalty by understanding each customer's unique...
-
12 days agoThe CustomerSupport Specialist(Bilingual - Spanish) offers assistance for anyproductinquiries via phone, email and live chat. The agent will be responsible for providing timely and accurate informationalsupportto customers, contributing a prime...
-
New!4 days agoDevelop and maintain knowledge of company technologyproductapplications such as installation, configuration, workflow, functionality, and troubleshooting. Effectively utilize reference documentation and other resources to learnproductfunctionality.
-
18 days ago建议在技术问题和最佳实践,帮助ping them achieve the desired end-result for ourproductsusing documentation, email via our ticketing system and by phone. Create and translate internal and external documentation for technical issues...
-
New!6 days agoReceive and respond to escalated Customer cases regarding technical and functional questions or issues. Previous experience in a client-facing technical role for a SaaS or telecom business. Monitor CustomerSupportmetrics to proactively identify...
-
30+ days agoYou will provide world-classproduct supportto customers through our varioussupportchannels (online portal, phone, chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
-
10 days agoYou'll be providing top-tier technicalsupport通过电话和电子邮件。回答问题和troubleshoot technical issues related to our applications, including our plugins for converting different file formats into .pdf. Take ownership of technical...
-
30+ days agoRespond to inbound customer requests for assistance through live channels (phone and chat). Collaborate with other customersupportteams to communicate and escalate customer issues in a timely fashion. Self-Manage personal workload in an effective and...
-
30+ days agoProvide dedicatedsupportfor our Agency partners and high-value accounts. Be responsible for the customer experience and work to exceed customer expectations in all cases under your specialized domain, providing high-qualitysupport.
-
28 days agoResponding to assigned customer chats, emails, or calls during dedicated business hours. Balancing workload to respond to and resolve multiple customer cases at a time. Providing 1st touch resolution as often as possible to resolve customer issues.
-
30+ days agoServe as primary technical lead for the design, planning, maintenance, implementation, and continuous improvement of oursupportsystems (e.g. Zendesk, internal tools, etc.). Oversee access management of our tools - both internal and external...
-
27 days agoDrive a positive customer experience, using your strong technical and diplomatic skills to address customer issues and provide customer feedback toProductand Engineering teams. Work with our customers' and partners' developers, architects, and...
-
1 week ago建议在技术问题和最佳实践,帮助ping them achieve the desired end-result for ourproductsusing documentation, email via our ticketing system and by phone. Analyze, verify, find workarounds and/or report software bugs to Senior...
-
New!5 days agoResearch, diagnose, and resolve technical issues for web and mobile-based software within the company platform. Complete operational customer task requests within the company platform. Enable and empower customers by answering questions and directing...
-
2 weeks agoYou'll be providing top-tier technicalsupport通过电话和电子邮件。回答问题和troubleshooting technical issues related to our company applications, including our plugins for converting different file formats into .pdf. Take ownership of...
-
30+ days agoAs aproduct specialist, you will be responsible for troubleshooting and resolving requests reported by customers. Will leverage technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues.
-
29 days agoRespond tosupportquestions about the Astra theme and our otherproducts. Answer questions in our help desk software HelpScout. Write detailed bug reports with replication steps for our developers to fix. Write new documentation and update existing .
-
30+ days agoFull-time, partially remote position. Responsibilities include responding to inbound customer calls & requests, creating, following up on, & resolving customer tickets, and diagnosing & resolving technical & production issues. Some travel is possible.
-
30+ days agoProvide information and advice to users on our connection types. Proactively connect with clients to troubleshoot technical issues. Excellent English and Spanish both written and spoken (Having any other languages aside from these would be a great...
-
19 days agoApply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, live chat, and web tickets, you'll partner with customers to effectively resolve issues, adapting to fluctuations in the volume of...
-
New!6 days agoDevelopment, implementation, and optimization of monitoring policies and scripts in collaboration with monitoring and event management stakeholders. Deliver meaningful event notifications through effective use of monitoring tools, and requirements...
-
10 days agoIt is responsible for providing TechnicalSupportto internal and external customers by solving complex technical issues and answering usage questions regarding our proprietary software. The person in this role is vital in managing, resolving, and...
-
30+ days agoReceive inboundsupportcalls and online chat inquiries from customers to answer technical questions, troubleshoot and solve technical issues on our equipment, applications, faxing, call quality and call failing issues. Communicate using phone...
-
30+ days agoYou are the voice of the company and interact with our customers in a friendly, professional, and personal way. You enjoy finding the cause of any technical problem our customers are facing and help quickly resolve or provide a solution.
-
New!5 days agoCommunicate via email with leads to vet larger opportunities to pass to theProduct Specialistteam. These leads will be identified from Inbound Webform submissions, submittedsupporttickets and our self-serve bucket. In your communication, you will...
-
13 days agoIn this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. This role provides basic-level softwaresupportfor Tyler clients in the use, functionality, and understanding of ourproductsand...
-
30+ days agoThis role includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of aproduct. The CustomerSupport Specialistwill be responsible for maintaining positive customer relations and satisfaction by...
-
12 days agoRespond to customer requests by phone, chat, and email in a professional and timely manner. Communicate thoughtful, thorough, and accurate solutions to solve for the customer from beginning to end using language and terminology that the customer...
-
30+ days agoThe CustomerSupport Specialistrole is an entry-level, full-time position on the Customer Services Team. The primary responsibilities include monitoring inbound emails, becoming aproductexpert in the platform, conducting 1:1 platform training...
-
30+ days agoAssist sales inproductpitches and demos.Product Specialistsfieldsupportcalls, emails, and chats, locally resolving as much as possible. A client facing professional with a superior ability to develop rapport with new people, and to maintain...
-
26 days agoAssist first level agents through chat/calls regarding Professional and Labor Reimbursement policies and procedures. Documenting all interactions with StoreSupportOperators. Occasionally assist management by training newly hired agents and provide...
-
New!YesterdayRespond to customer questions and requests via email using our help desk platform to help them find solutions to their inquiries in an accurate and efficient manner. Develop and maintain a deep understanding of ourproductofferings to effectively...
-
Featured29 days agoProvide gaming industry insurance solutions, such as CGL, E&O and Cyber, for our IP integration deals. Develop and maintain relationships with global and Chinese insurance partners. Manage and provide training for our Hubspot CRM system, dashboards...
-
30+ days agoAs a CustomerSupport Specialist, it is all about helping people. You will become an expert in using the company software. Troubleshoot technical issues. 1 year of experience in customersupport, handling tickets, phone calls, or chat requests. Remote.
-
New!YesterdayAs our Customer SuccessSpecialist, you will provide exceptionalsupportto our customers by building a trusted relationship. You'll be the primary voice of timely, accurate, personablesupportthrough email and videos. You will create content and...
-
30+ days agoServe as a resource for student & clients regarding coreproductlines, services and compliance regulations.Understandproductattributes and how theysupportstudent learning.Exhibit strong listening skills and ability to stay focused on the experience.
Want a Great Remote
or Flexible Job?
节省时间和find higher-quality jobs than on other sites, guaranteed.
FlexJobs in the News
Weekly Newsletter
Get new job postings, the latest job search tips, trends, news, and exclusive promotions!
Get afree month!
