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Member Services Representative Jobs - Remote Work From Home & Flexible
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2 weeks agoComplete various outbound call campaigns such as Welcome Calls, Retention Calls & Special outbound call projects.Assist in training ofMember ServiceStaff. Completes all required training, timely.Take part in the development of policies & procedures.
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2 weeks agoAnswers incoming calls frommembers, potentialmembers, providers, and advocates.Provides follow-up withmembersby clarifying the customer's issue, determining the cause, and identifying and explaining the solution. Provides necessary information needed.
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2 weeks agoAnswers incoming calls frommembers, potentialmembers, providers, and advocates.Collaborate across the organization to resolve complicated issues including, Claims, Enrollment, Billing, Provider Relations, Transportation, and all vendors.Meet standards.
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30+ days agoHigh volume of calls 30+ daily. Review, update and becomes familiar with the new and revised benefit information, billing information, claims information. Provide timely follow-up and return calls when these are required. Answer calls withinservice...
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30+ days agoEngage with existingmembers, delivering high-quality customerservice, and assistingmemberswith navigating their new health insurance plan. Completingmemberenrollments while engaging in benefit review and confirmation. Educatememberson...
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30+ days agoEngage with existingmembers, delivering high-quality customerservice, and assistingmemberswith navigating their new health insurance plan. Completingmemberenrollments while engaging in benefit review and confirmation. Educatememberson...
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30+ days agoEngage with existingmembers, delivering high-quality customerservice, and assistingmemberswith navigating their new health insurance plan. Completingmemberenrollments while engaging in benefit review and confirmation. Educatememberson...
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30+ days agoEngage with existingmembers, delivering high-quality customerservice, and assistingmemberswith navigating their new health insurance plan. Completingmemberenrollments while engaging in benefit review and confirmation. Educatememberson...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-addedservicestomemberswho have enrolled in Medicare plans.Member ServicesAgents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-addedservicestomemberswho have enrolled in Medicare plans.Member ServicesAgents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-addedservicestomemberswho have enrolled in Medicare plans.Member ServicesAgents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-addedservicestomemberswho have enrolled in Medicare plans.Member ServicesAgents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-addedservicestomemberswho have enrolled in Medicare plans.Member ServicesAgents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-addedservicestomemberswho have enrolled in Medicare plans.Member ServicesAgents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoEngage with existingmembers, delivering high-quality customerservice, and assistingmemberswith navigating their new health insurance plan. Completememberenrollments while engaging in benefit review and confirmation. Educatememberson information...
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30+ days agoEngage with existingmembers, delivering high-quality customerservice, and assistingmemberswith navigating their new health insurance plan. Completememberenrollments while engaging in benefit review and confirmation. Educatememberson information...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-addedservicestomemberswho have enrolled in Medicare plans.Member ServicesAgents are some of the most versatile agents - responsible for a variety of responsibilities while...
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New!3 days agoProvides new and existingmemberswith the best possibleservicein relation to billing inquiries,servicerequests, suggestions, and complaints. Resolvesmemberinquiries and complaints fairly and effectively. Provides product andserviceinformation...
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30+ days agoRespond promptly, and professionally to each telephone, email, web interaction and chat; handlingmember/prospect inquiries, complaints, product andserviceinformation, campaigns, activities, programs, and returns.Approve timesheets and leave requests.
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30+ days agoAs theMemberValueRepresentative, you will educate our customers on the value of our products andservices. Our customers mean everything to us; therefore, we must craft relationships that are beneficial, positive, and meaningful. This is...
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11 days agoReceive, research, and resolve inquiries frommemberswhile acting as their liaison to the company. Contactmembersand notify them of opportunities they qualify for and/or to assist them in completing grant and promotional requirements.
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2 weeks agoInitiatememberoutreach utilizing the company's Enterprise Resource & Planning software (ERP) through its automated call distribution system (ACD) to include the following special populations: DiabeticMembers, NewMembers, PregnantMembers.
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30+ days agoAs a CustomerService Representative, you will play an integral role in the partnership with our network of agents across the country. The candidate will work closely with teammembersand collaborate with other departments to provide an excellent...
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New!YesterdayAs a CustomerService Representative, you'll be a criticalmemberof a collaborative team that answers customer questions and resolves issues across eight states. You'll build excellent subject matter expertise and a strong reputation for being a good...
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30+ days agoDelivering amazingserviceto ourmembersvia phone, chat, and email, offering education and guidance to help them understand their benefit and find the right provider. Following best practices for handlingmemberinquiries; suggesting improvements...
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30+ days agoSeeking a customerservice representativewith previous professional experience is needed to answer inbound phone calls from stranded motorists and dispatch our contracted providers to come to the rescue. Prior Sales and in-person customerserviceis...
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New!2 days agoA CustomerService Representativeprovides a solution-basedserviceto valued customers with company-provided equipment and employee-provided connectivity. High School Diploma/GED and experience working in a fast-paced, high-volume environment. Remote.
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FeaturedNew!TodayAnswer questions and resolve issues with individualized customerservicebased on phone calls frommembersand providers. Utilize multiple applications and available resources to ensure promptmemberand provider satisfaction. Document and track...
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30+ days agoMember Service Representativesare the primary liaison for ourmembersto obtain the information or support they need As such, ourrepresentativesare expected to fully understandmember/ provider needs, and within corporate/ department policies, take...
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3 weeks ago自定义erservice representativeneeded for a full-time position. This position offers flexible hours and option for partial remote work. HS diploma or equivalent and six months of related experience required. Must have strong communication skills.
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Featured8 days agoThe CSR guides thememberthrough theirmember'splan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. Create an emotional connection with ourmembersby understanding and...
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22天前Therepresentativewill enter the answers into the automated system online. This information will be transferred automatically to the end client where the database is held. There will be a virtual, paid training session for every person before they...
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New!4 days agoAnalyzememberinquiries; determine steps for resolution; accurately process within required timeframes. Researchmemberfiles; follow regulatory guidelines; follow current policies and procedures; accurately interpret certificate and contract ...
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2 weeks ago自定义erServicePhone Advisors provide a world-class experience for ourmemberswho reach us by phone. This position is responsible for holding spirited dialogue that engages, educates, and provides unprecedentedserviceexperiences for our customers.
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2 weeks agoReview order entry in a timely manner, and checks orders for accuracy when needed. Communicate with internal and external teammembersto help resolve customer concerns; can build effective work relationships, deescalate conflict, and communicate...
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FeaturedNew!2 days agoIn this role, you will be assistingmemberswith their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that ourmembersbetter understand...
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2 weeks agoReview order entry in a timely manner, and checks orders for accuracy when needed. Communicate with internal and external teammembersto help resolve customer concerns; can build effective work relationships, deescalate conflict, and communicate...
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New!3 days agoThe CustomerService Representativewill be primarily responsible for providing support to ourmembers. The mission for CustomerService Representativeis to help tomembersto resolve their questions and complaints with the highest level of courtesy...
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Featured23 days agoYou will be assistingmemberswith their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that ourmembersbetter understand their coverage...
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30+ days agoAssuring the accurate and timely handling of client andmembercalls with total follow through. Providing excellent customerservice. Answering client and provider questions including but not limited to claims payment, status and coverage information.
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27 days agoBuild customer relationships by responding to a high volume of INBOUND phone calls. Work with customers and Sales teammembersdaily in a team-based environment. Resolve customers' challenges by using all resources for account selection, product...
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30+ days agoRemote, full-time and part-time job for candidate who will serve customers by inbound e-mails, phone calls, and web chat. High school diploma, six months to one year of customerserviceexperience, and reliable broadband Internet connection required.
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10 days agoThe CustomerService Representativeis responsible for increasing customer satisfaction and retention by providingmembers, customers, patients and providers with accurate, consistent, timely and meaningful information. They will provide support to...
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Featured30+ days agoAssist customers telephonically and non-telephonically withserviceand support issues. Resolve problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased...
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28 days agoProvides prompt and considerateserviceto all customers.Ensures that all requests/required data entry is accurate and completed on time.Maintains performance levels to specified goals.Perform additional functions in both internal & external department.
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3 weeks agoFull-time partial remote role. Flexible schedules. He/she will provide customerservicevia calls, emails, and chat. High school diploma, at least 6 months' experience, and call center experience required.
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3 weeks agoPartial remote role with flexible schedules. He/she will answer inbound calls, emails, or chats. High school diploma, 6+ months' customerserviceexperience, and call center experience required. Excellent communication skills required.
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30+ days agoProvide exceptional customerservice通过电子邮件和电话沟通。帮助我们的clients use our product better through online tools and resources. Work with our operations teams to resolve client issues. Be the voice of the customer by noticing...
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10 days agoThe CustomerService Representativeis responsible for increasing customer satisfaction and retention by providingmembers, customers, patients and providers with accurate, consistent, timely and meaningful information. They will provide support to...
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30+ days agoYou will be assistingmemberswith their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail-order prescriptions so that ourmembersbetter understand their coverage...
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