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客户支持Representative Jobs - Remote Work From Home & Flexible
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30+ days agoRespond via email and telephone tocustomerquestions, process feature requests and bug reports, demonstrate features or witnesscustomerproblems via instant screen-sharing, documentcustomerissues/feature requests, and suggest improvements.
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30+ days agoResolve basic to complexsupportissues including investigating and performing root cause analysis, proposing and implementing solutions, all while upholding a high level of accuracy. 2-3 years ofcustomer supportexperience dealing with complex issues...
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1 week agoTheCustomer Support Representativeis responsible for identifying thecustomerissue and providing a solution to resolve the case. TheRepresentative'sprimary objective is to provide consultative responses to the many types of technical and non...
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11 days agoReporting to theSupportManager,Customer Support Representativesare tasked with providing exceptionalcustomerservice while managing and resolving cases raised by the company client base. With an emphasis on strong communication skills, team...
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2 weeks agoProvidecustomerservice and technicalsupportfor all products and services. Receive incoming phone calls and emails - troubleshoot, research, and respond to inquiries in a timely, professional manner that meets high-quality, productivity and...
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30+ days agoThe person in this position will help expand our contact centersupport, working directly withcustomers, and will require significant time on the phone. The ideal candidate will possess excellentcustomer服务技巧,真正享受帮助……
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30+ days agoManage high volume of inbound and outboundcustomerand pizzeria calls. Focus on providing ourcustomersand partners with world classsupport. Excellent verbal and written English (minimum B2 level). Collaborate effectively with team members to solve...
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30+ days agoTheCustomer团队负责驾驶和用户采用engagement throughout thecustomerlifecycle, from being the first point of contact tosupportingexistingcustomers. 2+ years of experience in acustomer-facing role at a fast-growing...
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30+ days agoClosely work with the Director ofSupporton day-to-day operations. Coordinate with our internationalsupportdepartment to meetcustomersatisfaction goals. Follow department procedures, policies, and standards. Excel in panels and othersupport...
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30+ days agoClosely work with the Director ofSupporton day-to-day operations. Coordinate with our internationalsupportdepartment to meetcustomersatisfaction goals. Follow department procedures, policies, and standards. Excel in panels and othersupport...
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30+ days agoClosely work with the Director ofSupporton day-to-day operations. Coordinate with our internationalsupportdepartment to meetcustomersatisfaction goals. Follow department procedures, policies, and standards. Excel in our panels and othersupport...
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FeaturedNew!2 days agoOrder and Quotation entry. Shipment tracking/ invoicing & payment for smaller projects. Quotation assist, drawing review on project-level basis. Conference calls, reporting, and client service. Inboundcustomerrequests. 3rd party component procurement...
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22天前You'll be responsible for providing world-classcustomerservice Be an integral part ofcustomeronboarding, helping them integrate our solution into their EHR systems. Provide a bespoke service to ourcustomerswhile diagnosing configuration options...
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12 days agoYou will need to interact with several software systems, so familiarity and comfort with computers are required. Excel skills are preferred. We are looking for people who can put together great emails and other written correspondence. Respond to...
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2 weeks ago1-2 years in SaaS technicalcustomerservice/supportsetting. Thoroughly understand, reproduce, and solve technical issues.Support customersvia chat, email and phone with strong writing skills and excellent phone etiquette. Handle escalated cases...
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30+ days agoAct as the first line of response forcustomersand communicate through email in an open, helpful, and focused way to addresscustomerquestions and issues. Will lead several audio Q&A sessions per week and assist other team members to present and foll...
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30+ days agoServes as primary contact person for the Strategic Accounts department withcustomers, sales reps, and internal departments.Researches and resolvescustomercomplaints to ensurecustomersatisfaction and retention. Research and resolvecustomerissues.
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New!TodayAnswering incomingcustomercalls, email, and chats regarding billing issues, product problems, service questions, and general client concerns. Minimum 1-year experience in a call center environment or a satisfactory equivalent combination of...
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28 days agoYou're right for this job if you: have experience answering incomingcustomercalls, tickets & chats regarding product problems, service questions and general client concerns; are excited to coordinate & conduct training and onboarding for clients...
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15 days agoResponsible for accurate and timely preparation and submission of payrolls. Establish and maintain a positive working relationship with clients and coworkers to promote a quality service image. Research and resolve payroll and Human Capital Management...
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30+ days agoThe TechnicalSupport Representativeprovides first class technicalsupportto Axoncustomersthrough multiple communication channels which may include email and phones. This is acustomer-focused, technical, hardware, and software-relatedsupport...
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16 days agoProvide first-line diagnostic and troubleshootingsupportand technical expertise to answercustomerquestions and resolve product, web store, and website-related issues, particularly those that require advanced technical knowledge. Handle escalations...
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30+ days agoWe are looking for someone to help us meet the needs of our users through world-classcustomer support. They will be interacting with our users through our Intercom platform and will be working to resolve tickets and proactively address user needs.
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30+ days agoFocuses on meetingcustomers' application and product needs, while increasing sales revenue through recommending appropriate products, equipment, and solutions.Supportsglobal sales channels and internationalcustomernetworks via pre-sale and...
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New!5 days agoAnswer incoming calls and emails fromcustomers, financial institutions, and legal professionals. Advisecustomerson U.S. Treasury financial products, regulations, and forms.Supportaccount setup and navigation for U.S. Treasury websites and...
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30+ days agoYou'll be joining ourCustomer Supportteam which offers assistance to our users across six languages. We are expanding into German content and you'll be playing an important role in helping us succeed in the German-speaking parts of the world.
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12 days agoLiaison with client and ensure client's needs are met.Compile client reports as requested.Routes or answers all incoming communication (email, phone, or other) fromcustomersand clients.Maintains student database.Keeps up to date on curriculum offerings.
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30+ days agoRole will be responsible for providing directcustomerservice and technicalsupportto users of their course products and platformsIdeal candidate will have strong analytical skills and a "think out of the box" mentality.Communicate with various users.
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30+ days agoTrackcustomerconcerns, identify trends, and drive calls. Work cross-functionally to removecustomerobstacles. Ensure everycustomerhas an extraordinary experience. Understand whycustomerswish to cancel and work on solutions to keepcustomers...
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8 days agoLearn the platform end-to-end for all legal Cannabis market.Support customersvia email, phones, and live chat. Identify hardware and software solutions. Manage multiple complex issues simultaneously. Test and verify solutions to new..
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24 days agoBe the voice of our company and you take care of ourcustomers. Thecustomercomes first for you. Communicate via email and chat, respond to inquiries, and deal with complaints. Also show presence on social networks such as Facebook.
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8 days agoProcesses orders, payments or adjustments to accounts for subscription orders on the database.Responds to agency orcustomercommunications regarding orders, claims, billing, invoicing, pricing or processing of subscription orders, Tracks/reports daily.
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New!YesterdayAs our part-timeCustomerServiceRepresentative, you will be a part of ourCustomer Supportteam, reporting to theCustomer SupportLead. In this role, you will be responsible for providing exceptionalcustomerservice to our users and addressing any...
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Featured30+ days agoRespond tocustomerinquiries with compassion and active listening and select the best solution in an efficient manner. Identify additional needscustomersmay have and help them to upgrade products or services.
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New!6 days agoTheCustomerServiceRepresentativewill coordinate and execute administrative duties, as well assupportaccount, sales, and service activities. Handle questions, complaints, and requests fromcustomers, within company policies and procedures, in...
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23 days agoCommunicate via email and chat, respond to inquiries and deal with complaints. Show presence in social networks such as Facebook. You also have an overview of the relevant review platforms. Create a uniquecustomerexperience. You proactively...
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23 days agoCommunicate via email and chat, respond to inquiries and deal with complaints. Also show presence in social networks such as Facebook. You also have an overview of the relevant review platforms. Create a uniquecustomerexperience.
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20 days agoAs aCustomerServiceRepresentative, you willsupportthe Medicare side of the business by answeringcustomerquestions and emails regarding benefit information, claims, authorizations and other inquiries about their plans. Medical environment...
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29 days agoAs aCustomerServiceRepresentative, you will play an integral role in the partnership with our network of agents across the country. The candidate will work closely with team members and collaborate with other departments to provide an excellent...
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22天前Thiscustomerservicerepresentativewill be helping people apply for health insurance for their children and answering any questions about existing policies. Thiscustomerservicerepresentativesrole will include inbound calls.
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13 days agoSeeking acustomerservicerepresentativewith previous professional experience is needed to answer inbound phone calls from stranded motorists and dispatch our contracted providers to come to the rescue. Prior Sales and in-personcustomerservice is...
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19 days agoFollow-up & see through resolutions oncustomerinquiries across channels such as phone calls, emails & Helpdesk requests.Craft informative, timely & instructional messages in response to product- and tech-related queries.Represent thecustomervoice.
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8 days agoWith limited oversight, virtually assistcustomerswith basic and routine level technicalsupportneeds, setting expectations to deliver professional, timely, and courteous technicalsupportservices. In all cases, promote a productive and positive...
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30+ days agoA remotecustomer supportwriter is needed for a 3-month contract-to-hire position with a pay rate of $10-$12/hr. Solid writing skills are required with the ability to write 5 - 6 bios an hour on behalf of providers and meet established deadlines.
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20 days agoLive chatting with clients to assist them in real time. Answering incoming calls to resolve client questions and returning voicemails. Emailing with clients and providing them with frequent updates. Reporting technical issues to the product team.
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19 days agoSupport customersthrough a variety of mediums, such as phone calls, email, live chat & social media.Greetcustomerswith a professional and positive tone, while building rapport.Establishcustomerneeds by asking open ended questions & active listening.
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2 weeks agoProvides technicalsupportand acts as primary liaison betweencustomer, vendors, and field service technicians for all repairs and services, specializing in television services for the hospitality, healthcare and commercial industries. H.S. diploma...
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19 days agoSupport customersthrough a variety of mediums, including phone calls, email, live chat & social media.Greetcustomerswith a professional and positive tone, while building rapport.Establishcustomerneeds by asking open ended questions, active listening.
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1 week agoVirtually assistcustomerswith basic and routine level technicalsupportneeds, setting expectations to deliver professional, timely, and courteous technicalsupportservices. In all cases, promote a productive and positive experience withcustomers...
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28 days agoYou will provide lightning-fast responses to our users, making sure they get help when and where they need it. Your focus will be on providing above-and-beyondcustomer support, with the goal of creating a positive, rewarding experience as a result of...
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