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Call Center Representative Jobs - Remote Work From Home & Flexible
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1 week agoInbound onlycall centerfor primary care offices.Call Center Representativeneeded for a remote position. Scheduling appointments. Requesting referrals. Soft collections. Always looking to help the patient if we can. Strong computer skills
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New!YesterdayCall Center Representativesfoster and build working relationships with Agents, Certified Enrollment Counselors, federal and state agency contacts. Serve as arepresentativeof the Agent by displaying professionalism, knowledge, and discretion in all...
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New!4 days agoTheCall Center Representativehandles inboundcallsfrom a high-volume queue, reviewing dental patient charting to appoint according to members' care plan, follow guidelines and scripting, schedule, reschedule, or cancel appointments for services...
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New!YesterdayAnswers 70-100 incomingcallsin a timely and professional manner using a polite tone and good grammar and diction.Researches and troubleshoots customer inquiries related to the photo enforcement programs within the communities. Provides customer support.
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30+ days agoAnswercallsfrom incoming customers and dispensecallinformation to the appropriate Branch or Service Contractor. Utilize current system to properly log and page servicecalls. Distribute faxes and electroniccallsas needed. Follow current procedures.
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24 days agoAnswer inboundcallsfrom members regarding their benefits. 20-50callsper day on.average, focusing on quality of eachcallover quantity Research information regarding deductibles, claim status, providers, etc. Use training and resources at hand...
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24 days agoEngages in active listening with callers, confirming or clarifying information and diffusing upset patients as needed. Meets the key performance indicators and expectations established for the position. 1+ year(s) of experience in a customer service...
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24 days agoPlaces and receives phonecallsto/from patients of clients to collect payment for medical expenses. Offers solutions and negotiates repayment terms that balance the needs of the client, patient, and business. Collects demographic, insurance, and other...
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24 days agoInterpret and communicate accurate insurance coverage by having a comprehensive understanding of the process. Thoroughly and completely document all customer interactions. 2 years of experience in a high-volume customer service environment. Remote work.
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30+ days agoResponsible for answering, processing, and documenting allcallsfrom customers andrepresentatives. Acts as service liaison between the customer and internal operational staff, and delivers exceptional customer service at all touch points.
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30+ days agoMember ServiceRepresentativesare the primary liaison for our members to obtain the information or support they need As such, ourrepresentativesare expected to fully understand member/ provider needs, and within corporate/ department policies, take...
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30+ days agoProvides clients with customer service by determiningcallrequirements, responding to inquiries, resolving customer issues and fulfilling customer requests. Triages customer needs to include verification of demographics, appointment inquires, and...
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New!4 days agoRespond to and service customercallsvia an inbound ACD system or emails via an email routing client.Educate and inform customers on account related billing questions, concerns and requests. Provide proper resolution that fully meets all Policies.
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24 days agoPlace and receive phonecallsto/from patients of company's clients to collect payment for medical expenses. Offer solutions and negotiates repayment terms that balance the needs of the client, patient, and business. Collect demographic...
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30+ days agoThe skill to take an average of 120-150callsper shift which vary in complexity, from connecting callers to inpatient rooms, to notifying an on-callphysician about an organ offer, to executing emergency plans. The ability to think critically...
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26 days agoRespond to high-volume inboundcallswhile compassionately handling questions/concerns. Schedule new patient appointments. Use trained sales techniques to reach company goals of appointments set and customer satisfaction. Various duties as assigned by...
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30+ days agoAnswer inbound phonecallsto the ReferralCenterin a polite and professional manner. Answer, accept, and complete inbound tasks of referring providers who need to find the next level of care for their patients. Fax or make phonecallsto both...
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24 days agoReceives and screens all incomingcalls. Enters referrals into Salesforce database system. Transfers all incomingcallsto appropriate staff, unit, or department. Assist callers requesting MSP (Medicare Savings Program) application status information.
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17 days ago通过cre客户提供顶级的体验ative problem-solving and consistent probing, to craft accurate & timely outcomes for Customers. Conduct procedures to escalate and coordinate the customer response in accordance with values.
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FeaturedNew!4 days agoCustomizing your customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficultcalls. Maintaining and documenting complete and accuratecalland case notes in a...
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11 days agoAnswers high volume inboundcallsand assists in membership services pertaining to registration, updating customer information, data entry, scheduling, health plans, or problem resolution. Understand company health plans, medical groups, and facility...
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24 days agoResponds timely and satisfactory to resolve customer inboundcallsand on-line contacts in support all pump models. Occasionally makes outboundcallsas required through the same support line.Using approved communication guidelines, responds to customers.
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30+ days agoUse exceptional customer service & interpersonal skills to answer inquiries regarding annuity investment products.Identify customer needs & provide personalized service to ensure positive and meaningful outcomes; work with more knowledgeable team members.
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24 days agoAnswer inboundcallsfrom members regarding their benefits. 20-50callsper day on average, focusing on quality of eachcallover quantity. Research information regarding deductibles, claim status, providers, etc. Use training and resources at hand...
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New!4 days agoEnsure customer satisfaction by providing a clear understanding of the features and benefits of our products and services. Effectively handle inboundcallsby guiding customers through the loan application process. Ensure excellent customer service...
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30+ days agoYou will be responsible for working directly with the credit unions customers and members to identify opportunities, needs, products, and services. You will be responsible for assisting members via phone and email and will act as a frontline member of...
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30+ days agoThe Patient Services Rep will be responsible for handling inbound and outbound communications for the brand's Primary Care Practice. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with...
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3 weeks agoRepresentativesin this position will follow up with prospective students for one of our clients, and transfer the prospective student to an admission advisor for the school, once their basic information is confirmed. Must have strong listening skills...
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1 week agoHandle inboundcalls从客户对他们的福利,including health insurance, retirement plans, and other employee benefits. Provide prompt, courteous, and accurate information to customers, addressing their questions and...
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30+ days agoManage metrics, performance criteria, policies and procedures to continuously improverepresentative'sproductivity. Review quality assurance reports, customer survey responses and error reports and provide coaching torepresentatives. Conduct meetings.
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29 days agoCoordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs. Assesses member compliance with medical treatment plans via telephone or through on-site visits. Identifies barriers to plan compliance and co
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New!YesterdayAnswer incomingcallsfrom consumers including the general public, prospective enrollees, and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not...
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18 days agoSupport fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity.
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25 days agoFieldingcallsto and from consumers or existing customers of our clients, who have inquired about our clients' services.Callsare fully scripted and require you to ask series of short questions. Transfercallsto the client's salesrepresentative.
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30+ days agoYour primary responsibility is to oversee the day to day functions of a team ofrepresentatives. You will teach, train, and mentorrepresentatives在一个快节奏的环境ronment to ensure success and a quality customer experience. You will also ensure...
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24 days agoEngage in inbound and outboundcallswith consumers looking to compare insurance rates. Ask qualifying questions to match them with the best insurance agent for their needs. Complete follow-upcalls, inquiring about the consumer's experience and making...
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1 week agoTeam members help support our Sales teams by providing quality leads to increase revenue for the company. Act as point of contact to build the value and submit leads to the Sales department for eligible non-advertising Service Providers.
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30+ days agoMake outboundcallsto contact referred members of contracted clients to engage and educate members on the CKD program and its benefits. Effectively communicate how our services could benefit prospective patients, overcome patient objections...
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New!YesterdayThrough inboundcalls, you will be responsible for building relationships, educating our customers on their retirement plans and responding to customer inquiries on Retirement Products and Plans such as 401(k), 403(b), 457, 401(a).
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1 week agoResolve routine, complex, and unique questions/issues. Ensure facilitation of first-callresolution and customer satisfaction on all transactions handled. Employs probing questions and actively listens to customer issues or questions, showing interest...
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New!2 days agoProvide Workday platform navigation and access assistance to contactcenterrequests. Support team goals for performance metrics and service level agreement statistics for all cases (written and verbal). Escalation of service delivery issues to on site...
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30+ days agoRespond promptly, courteously, and knowledgeably to technical support inquiries. Provide top-tier support to customers with a goal of firstcallresolution. Educate customers on system installation/use, and help troubleshoot. Enable customer success...
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30+ days agoHiring, training, and preparingcall center representativesto respond to customer questions and complaints and troubleshoot problems with services or products. Monitoring and evaluating agent performance, providing learning or coaching opportunities...
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30+ days agoAs the point of contact and voice of the company for our customers, this role is responsible for providing accurate and complete information to callers regarding retirement, life, and annuity investment products. Work as part of a team that is...
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New!3 days agoServes as the first point of contact and liaison for patients or referring providers by triagingcallsand resolving questions directly whenever possible.Possesses a level of independence requiring knowledge of multiple disease specific programs.
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Featured8 days agoAs a Business Process Analyst within the Salsify GDSN team, you will be responsible for the operations and business continuity of the Salsify data pool in the EU region by collaborating closely with the internal team and stakeholders, trading partners...
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24 days agoUtilize standard technology such as a telephone, e-mail, and web browser. Assist callers with filling out online applications and submitting them electronically to the plan provider for processing. Navigate to the appropriate pre-scripted responses...
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30+ days agoThe Sales DevelopmentRepresentative'srole is tocallhealth plan members and schedule them for appointments with our Registered Dietitians (RDs) so that they can start their journey to a healthier life. You will be given contacts from our marketing...
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18 days agoCustomer AccountRepresentativeneeded for a remote position. Client Support Service Professionals handle incoming phonecallsregarding various service inquiries on business accounts.Call Center(1 year of experience is preferred).
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30+ days ago全职偏偏远的角色。灵活的时间表。He/she will provide customer service viacalls, emails, and chat. High school diploma, at least 6 months' experience, andcall centerexperience required.
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