Legitimate Work from Home and Remote Jobs Hiring Now

Thank you for your interest in finding legitimate work from home and remote jobs hiring now.Each job listing is vetted and verified by our research team to ensure it is a legitimate job from a legitimate company. All of our listings include some option for flexibility, such as remote, freelance, part-time or flexible schedule. The types of jobs range from entry-level to executive positions, and cover over 50 different professional job categories. We have provided icons to help you differentiate the locations of jobs, and we have also added icons to highlight employers who have won national recognition that might be of interest to a job seeker. The jobs listed below have recently been added to our directory, so if you are looking for remote jobs hiring immediately, this is a good place to start.

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1 to 50 of 93 for Technical Support

  • 100% Remote Job Full-Time Employee
    US National
    Provide Tier 3 support to customers who are having issues using our platform. This includes daily phone calls and email interactions with customers, troubleshooting across several technologies, and coordination with the engineering team. Fully remote.
  • New!Today
    100% Remote Job Full-Time Employee
    US National
    Provides technical support during critical and non-critical business hours on server hardware, operating systems, and software. Is proactive and reactive for problem alerting, analysis, resolution, and follow-up to ensure platform stability. Deploys...
  • 100% Remote Job Full-Time Employee
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United KingdomUK
    Ensure that customers receive value from the platform by addressing their product and technical questions in a timely and effective manner. The CSS will be expected to have a positive attitude and deliver a consistently great experience for our new...
  • 100% Remote Job Full-Time Employee
    US National
    Perform customer onboarding and offboarding tasks following step-by-step detailed instructions. Investigate and resolve customer questions and issues using email, Zendesk, and Zoom. Document and expand our internal and external knowledge repositories.
  • 100% Remote Job Full-Time Freelance
    Philadelphia, PA
    Offer remote IT support for operating systems, productivity software, and a variety of other applications used internally. Solve technical help tickets submitted via phone and email. Independently investigate and implement solutions to technical issues.
  • 100% Remote Job Full-Time Employee
    US National
    The Implementation Consultant, Service Center will have customer-facing consulting responsibilities in support of Service Center projects, (Call Center, Ongoing Verification, QMCSO); this role is responsible for definition, scope, execution and...
  • 100% Remote Job Full-Time Employee
    United KingdomUK
    Investigate, troubleshoot, diagnose and resolve technical issues related to cloud communication platforms. Communicate effectively (both verbal and written) with our customers and internal stakeholders. Communicate well with different audiences...
  • 100% Remote Job Full-Time Employee
    IndiaIndia
    Thoroughly understand technologies and protocols such as SMPP/SMS, HTTP and APIs. Investigate, troubleshoot, diagnose and resolve technical issues related to cloud communication platforms. Communicate effectively (both verbal and written) with our...
  • 100% Remote Job Full-Time Employee
    US National
    In this specialized role you will assist our customers by telephone by selecting the right product, providing post-sales support, and answering product application and troubleshooting questions for a large range of our products. This is a remote work...
    Employer is a Fortune 100 Best Company to Work For Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Great Places to Work has recognized this company as a Best Workplace for Women. The Human Rights Campaign named this employer as one of the Best Places to Work. 这employer was rated a Top Workplace in MN. Company is one of the S&P 500, a leading index of public large-cap American stocks 这employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Renton, WA
    This will be supporting the company's internal employees with L1 and L2 tickets. Need to be able to provide exceptional customer service to end users you support. Will be supporting Nurses/Doctors/Employee's with Active Directory and Multi Factor...
  • New!Today
    100% Remote Job Full-Time Temporary
    Sugar Land, TX
    This will be supporting the company's internal employees with L1 and L2 tickets. Will be supporting Nurses/Doctors/Employee's with Active Directory and Multi Factor Authentication incidents. Will need to be able to troubleshoot GPO and rules in AD, MS...
  • 100% Remote Job Full-Time Employee
    US National
    Provide responses to technical inquiries from our customers. Leverage our ticketing system to manage requests and provide ticket statuses and updates to our customers. Analyze, determine and document customer inquiries related to project tracking...
  • 100% Remote Job Full-Time Employee
    FL, GA, NC, SC, TX
    Provide prompt, efficient, detailed service by engaging directly with the brand's customers via phone and email. Working with other customer support teams to ensure a consistent and high-quality level of support. Being a voice and advocate for our...
  • 100% Remote Job Full-Time Employee
    US National
    The Customer Success team exists to ensure customers are able to achieve their desired outcomes by using our software, resulting in renewal and potentially expansion revenue. The Guru Services team is responsible for all facets of the customer...
  • 100% Remote Job Full-Time Employee
    AZ, CO, CT, FL, GA, NC, OR, TX, SC, WA
    Assist with urgent and/or high-profile escalations. Be a major resource for the rest of the team and support them as needed, which can include training and working through issues side by side. Recognize and investigate trends to locate global issues...
  • 100% Remote Job Full-Time Employee
    US National
    This Support Manager role will lead a group of Technical Support Engineers to provide best in class service for our leading Enterprise Legal Management software. Successful candidates must possess excellent leadership skills, communication, analytical...
  • 100% Remote Job Full-Time Employee
    US National
    Design and implement integrations using an iPaaS solution. Collaborate with business analysts, developers, and end-users to gather requirements and build integrations that streamline business processes and improve efficiency. Ensure integrations are...
  • 100% Remote Job Full-Time Employee
    US National
    Responsible for supporting payroll clients. They will work closely with the sales team, implementation managers and 3rd party partners to ensure all clients receive a delightful experience with the company's payroll systems.
  • Hybrid Remote Job Full-Time Employee
    Amsterdam, Netherlands
    Own technical customer issues from initial report to resolution, communicating with customers regularly regarding issue status as well as internal stakeholders. Collaborate with global Customer Success team members to properly manage customer inquiries...
  • 100% Remote Job Full-Time Employee
    San Jose, Costa Rica
    Manage & lead a team of globally distributed technical support professionals to provide enterprise-level, post-sales technical support to Smartsheet customers. Teams will be comprised of members with varying levels of technical expertise and...
  • 100% Remote Job Full-Time Employee
    Atlanta, GA, FL, NC, PA, OH
    Own, track and maintain clear, concise, and positive communication for all cases in a timely and efficient manner including follow-ups with customers, team members, and engineers. Proactively seek to understand customer expectations. Answer and...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials.
  • 100% Remote Job Full-Time Employee
    US National
    Scale and manage a high performing frontline team, developing a playbook for success that includes consistent workflow expectations and SLAs as we scale to ensure exceptional member support. Analyze member feedback and data to identify trends...
    Employer is one of Fast Company's Most Innovative Companies. Great Places to Work has recognized this company as a Best Workplace for Women. 这employer was rated a Best Company to Work for in New York.
  • New!Yesterday
    100% Remote Job Full-Time Employee
    Colombia
    You'll handle top escalations and major outage events; working cross functionally and engage key partners to drive effective communication and create a resolution. You'll participate in Support Escalation On-call rotation, responding and triaging...
    Employer is a Fortune 100 Best Company to Work For 100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer is one of Fast Company's Most Innovative Companies. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. Company is one of the top 100 on the New York Stock Exchange
  • 100% Remote Job Full-Time Employee
    US National
    Lead and scale a customer centric, motivated, and high performing Production Operation and Support organization. Drive the vision for the future of Support and introduce innovative ways to support our customers with the goal of achieving the highest...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • New!2 days ago
    Hybrid Remote Job Full-Time Employee
    Pittsburgh, PA
    Answer all incoming calls from the client portfolio. Ensure that requests are addressed in an expeditious manner. Verify and track work orders to completion. The ability to effectively communicate and liaise with a wide range of internal clients such...
  • Hybrid Remote Job Full-Time Employee
    Heredia, Costa Rica
    As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. Assist clients with navigating through our platform and provide customer support...
    Employer is an Inc. 500 Company Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • New!3 days ago
    100% Remote Job Full-Time Employee
    Englewood, CO
    You are the main contact point for all questions and issues related to desktop support and will work together with additional team members to train other employees at all levels within the organization. Responsible for providing network & systems support.
  • 100% Remote Job Full-Time Employee
    Edinburgh, United KingdomUK
    Manage & lead a team of globally distributed technical support professionals to provide enterprise-level, post-sales technical support to company customers. Teams will be comprised of members with varying levels of technical expertise and tenure...
  • 100% Remote Job Full-Time Employee
    Edinburgh, United KingdomUK
    Handle customer technical issues with a high sense of urgency and ownership while keeping stakeholders appropriately apprised of the investigation. Troubleshoot issues using internal & external documentation, analyze log files, use various tools...
  • New!3 days ago
    Hybrid Remote Job Full-Time Employee
    London, United KingdomUK
    Provide an amazing employee experience by supporting our almost entirely Mac environment with on-site support in our London Office. Triage tickets and help resolve day-to-day IT issues. Assist the team with automations to streamline processes, Develop ...
    Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials.
  • New!3 days ago
    100% Remote Job Full-Time Employee
    荷兰
    Participate in deep-dive customer business requirements discovery sessions and develop integration requirements specifications. Perform integration configuration mapping, loading, transforming and validating data required to support our customer's...
    This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs.
  • 100% Remote Job Full-Time Employee
    Pakistan
    Determine how to resolve Safety/Dashcam issues - what changes need to be made to underlying data/hardware/process and how to apply them with minimal user disruption. Help customers with accident footage and telematics retrieval for case exoneration.
  • 100% Remote Job Full-Time Employee
    US National
    Provide second and third level investigation of security events.Provide communication and escalation throughout the incident per the Triage guidelines. Communicates directly with data asset owners and business response plan owners during...
  • 100% Remote Job Full-Time Employee
    Canada
    In this role, you will deliver real-time operations support and training that focuses on how users interact with our insurance digital tools. With our distributors as the focus, this role will take a professional approach to every distributor...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs.
  • 100% Remote Job Full-Time Employee
    US National
    The individual will play an important role supporting API users and the company's global APIs easily accessible to a wide range of users while ensuring maximum visibility and awareness in the community. Will understand different ways of data sharing.
  • New!4 days ago
    Hybrid Remote Job Full-Time Employee
    Charlotte, NC
    Organize company-owned desktop & laptop hardware inventory on-site by printing and applying label asset tags to hardware assets. Maintain IT asset inventory by recording and tracking company-owned desktop & laptop hardware both on and offsite...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    Portugal
    As an associate Channel Support Engineer, you will develop and maintain a deep understanding of the platform and our customers' specific needs while working alongside a team of dedicated and hardworking technical support professionals...
    This company is one of Outside Magazines Best Places to Work list. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    AZ, CO, CT, FL, GA, NC, OR, TX, SC, WA
    Support client questions and issues by gathering data about the problem they are experiencing, analyzing their needs, then evaluating possible resolutions and implementing the best solution to meet the customer's specific situation. Document issues.
  • 100% Remote Job Full-Time Employee
    US National
    The Technical Customer Success Manager has a passion for making our customers successful as a trusted advisor and voice of the customer. Through a strong partnership with key stakeholders, the TCSM possesses a clear understanding of the...
  • 100% Remote Job Full-Time Freelance
    Tucson, AZ
    Manage the seamless conversions of small business clients onto QuickBooks Online while delivering an awesome first-use experience for clients and delighting accountants so they actively recommend QuickBooks Online to others.
  • New!4 days ago
    100% Remote Job Full-Time Employee
    US National
    Replicate, troubleshoot and solve technical issues sometimes along with customer-facing teams. Escalate to product and engineering teams to collaborate in triaging and prioritizing new features. Collaborate internally to stay up to date on product...
  • 100% Remote Job Full-Time Employee
    Denver, CO
    Be a liaison between our customers and our development teams to replicate, track, and communicate the status of feature requests and bugs. Provide exceptional support to our growing customer base through our chat portal, product dashboard and...
  • 100% Remote Job Full-Time Employee
    Billings, MT
    This role provides basic-level software support for company clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Company is one of the S&P 500, a leading index of public large-cap American stocks 这employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Lake Forest, IL, Janesville, WI, Waterloo, IA, Tempe, AZ
    Assist in the development of initial solution configurations and provides ongoing configuration support for specific Customer Service Center systems. Be a systems expert for problem resolution, process consulting, and training. Facilitate knowledge...
    Employer is a Fortune 100 Best Company to Work For Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Great Places to Work has recognized this company as a Best Workplace for Women. The Human Rights Campaign named this employer as one of the Best Places to Work. 这employer was rated a Top Workplace in MN. Company is one of the S&P 500, a leading index of public large-cap American stocks 这employer is one of the well-respected Barron's 400 stock index
  • New!4 days ago
    100% Remote Job Full-Time Employee
    Denver, CO
    Communicating with our customers via chat, email, and phone to help solve our customer's problems and make sure they are getting the maximum value from our product. 2+ years customer service experience in any previous customer-facing role.
  • 100% Remote Job Full-Time Employee
    US National
    Develop an expertise in services and products and the initiative to take an active role in sharing this knowledge with customers. Achieve individual and team service-level goals. Track and document all customer inquiries and resolutions in SalesForce...
    This is a Best Places to Work in IT company, according to ComputerWorld.
  • 100% Remote Job Full-Time Employee
    US National
    Provides inbound phone, web or email software support to resolve easy-moderate client inquiries and problems effectively and efficiently. Bachelor's degree in related field or equivalent experience. A minimum of 12 months previous experience required...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Company is one of the S&P 500, a leading index of public large-cap American stocks 这employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National
    Monitoring the status of new and ongoing support requests to ensure contractual and/or agreed response, update, and resolution timelines are met. Ability to read, analyze, and interpret technical procedures or governmental regulations.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Company is one of the S&P 500, a leading index of public large-cap American stocks 这employer is one of the well-respected Barron's 400 stock index