IT Support Jobs - Remote Work From Home & Flexible

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  • 24 days ago
    100% Remote Job Full-Time Employee
    US National
    Collaborate with other leaders in the organization to develop and deliver technical training programs forsupportagents to enhance their skills and knowledge. Oversee the day-to-day operations of the technicalsupportteam, ensuring timely and...
  • 23 days ago
    100% Remote Job Full-Time Employee
    加拿大,or US National
    Lead theSupportteam with a strong focus on customer satisfaction, setting performance goals, providing guidance, and fostering a positive and collaborative work environment. You have 7+ years of experience building and managing high-performing...
  • 17 days ago
    100% Remote Job Full-Time Employee
    US National
    Your role is to ensure an exceptional IT experience for our end users. Your focus is on leading customersupportand efficient teams, with a strong belief in measuring and managing performance. You excel in identifying areas for improvement within the...
  • 1 week ago
    Hybrid Remote Job Full-Time Employee
    Chennai, IndiaIndia
    Responsible for leading a team of ITsupporttechnicians in providing comprehensive and efficientsupportto global users. This role involves managing the day-to-day operations of the ITsupportteam, ensuring timely resolution of technical issues, and...
  • 18 days ago
    Hybrid Remote Job Full-Time Employee
    Milwaukee, WI
    Serve as the primary initial point person for technology issues at 2-3 assigned schools and possibly also for NetworkSupportTeam staff. This typically includes ~100-200 staff members. Providesupportfor other schools and staff across the...
  • 28 days ago
    100% Remote Job Full-Time Employee
    Argentina
    Processing internal customer requests via Slack and tickets covering onboarding, offboarding, access requests, troubleshooting, configuration, and others for all employees. Installing and configuring new technology as it relates to employee productivity.
    100 Top Companies To Watch for Remote Jobs
  • 28 days ago
    100% Remote Job Full-Time Employee
    Brazil
    Processing internal customer requests via Slack and tickets covering onboarding, offboarding, access requests, troubleshooting, configuration, and others for all employees. Installing and configuring new technology as it relates to employee productivity.
    100 Top Companies To Watch for Remote Jobs
  • 28 days ago
    100% Remote Job Full-Time Employee
    Chile
    Processing internal customer requests via Slack and tickets covering onboarding, offboarding, access requests, troubleshooting, configuration, and others for all employees. Installing and configuring new technology as it relates to employee productivity.
    100 Top Companies To Watch for Remote Jobs
  • 15 days ago
    Option for Remote Job Full-Time Employee
    London, United KingdomUK
    Serve as the first point of contact for users seeking ITsupportover email, chat and phone. Complete ticketedsupportitems in a timely fashion along with recorded detailed notes and events. Assist with onboarding & offboarding of users. Aid users...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • New!3 days ago
    100% Remote Job Full-Time Employee
    SC, AL, GA, NC
    Diagnose software performance issues/bugs, perform the appropriate fixes; work with other members of the technicalsupportand software development teams in order to identify and resolve problems in a timely, efficient and effective manner.
  • 30+ days ago
    100% Remote Job Full-Time/Part-Time Freelance
    US National
    Thesupportdesk agent is a virtual-based contractor who is motivated to provide quick and effective service to worldwide participants in our executive development programs. This person champions customer happiness, satisfaction, and success through...
  • New!Yesterday
    100% Remote Job Full-Time Employee
    Madrid, Spain
    Lead a team ofSupport工程师在欧洲和美国地区。Coordinate with Customer Success, Product Management and Engineering teams on customer requests and inquiries. Fluent in SQL and experience in at least one of the following languages...
  • 30+ days ago
    Hybrid Remote Job Full-Time Employee
    Pico Rivera, CA
    Provide the highest level of customer service to all our associates, contractors, and visitors. Tier 1supportfor helpdesk requests monitor, triage, and assign tickets as needed. End-user hardware imaging and deployment (Windows 10 and MacOS) for...
  • 26 days ago
    100% Remote Job Full-Time Employee
    Work from Anywhere
    Achieve and maintain expert knowledge on our product. Handle customer inquiries in a timely manner. Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, live chat. Collate..
  • 100% Remote Job Full-Time Employee
    Scottsdale, AZ
    The TechnicalSupportRepresentative provides first class technicalsupportto Axon customers through multiple communication channels which may include email and phones. This is a customer-focused, technical, hardware, and software-relatedsupport...
    This is a Best Places to Work in IT company, according to ComputerWorld. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    加拿大,or US National
    As a TechnicalSupportSpecialist, you will provide product and systemsupportto our full portfolio of clients or regionally based clients. You may also participate in on-call schedules to help cover off-business hourssupport. You will need to become...
  • 3 weeks ago
    100% Remote Job Full-Time Employee
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United KingdomUK
    Collaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy. Create and update documentation based on interactions.
    100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company This company is verified by Remote.co as a remote-friendly employer. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials.
  • 30+ days ago
    100% Remote Job Full-Time Employee
    Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula
    Respond and solve the needs of our users through ticketing packages. Achieve the objectives set by your team based on the operation. Report immediate and prioritized needs of our users. Fulfill a working day. Attend team meetings. Fully remote position.
  • New!Yesterday
    100% Remote Job Full-Time Employee
    US National
    Analyze, triage and discuss with product management, engineering and design team members about providing clarity to our customers regarding their inquiries. Bachelor's degree in Computer Science, or related fields. Fluent in SQL and experience in at...
  • 100% Remote Job Full-Time Employee
    Brazil
    Processing internal customer requests via Slack and tickets covering onboarding, offboarding, access requests, troubleshooting, configuration, and others for all employees. 1-3 years of relevant experience in a technical and remote customer-focused...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    United KingdomUK
    We are looking for you to provide top-of-the-line customer service by demonstrating a high level of service aptitude, product knowledge, and customer responsiveness. Bachelor's degree and 5-7 years of technicalsupportexperience as aSupportEngineer.
  • 2 weeks ago
    Hybrid Remote Job Full-Time Employee
    Charlotte, NC
    组织公司台式电脑和笔记本电脑硬件nventory on-site by printing and applying label asset tags to hardware assets. Maintain IT asset inventory by recording and tracking company-owned desktop & laptop hardware both on and offsite...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 30+ days ago
    100% Remote Job Full-Time Employee
    Mexico
    Actively providesupportfor resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required. Good knowledge of Unix, SQL and scripting languages. Work onsupportingProduct servers and clients on cutting...
    100 Top Companies To Watch for Remote Jobs The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    Costa Rica
    Triage, investigate, and resolvesupporttickets of all ranges of complexity, working both independently, in concert with otherSupportstaff, and internal and customer-facing departments e.g Product, Engineering, CloudOps, Customer Success Managers...
    This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 100% Remote Job Full-Time Employee
    United Kingdom, IrelandUK
    Acts as a Tier 2 escalation point for advanced customer issues. Assists with allsupportcases during periods of heavy volume. Leadssupportefforts for customers who have been determined to have Critical value. Coordinates with Customer Success...
    Employer is an Inc. 500 Company Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    US National
    Acts as a Tier 2 escalation point for advanced customer issues. Assists with allsupportcases during periods of heavy volume. Leadssupportefforts for customers who have been determined to have Critical value. Coordinates with Customer Success...
    Employer is an Inc. 500 Company Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    Portugal
    You have 4 or more years of technicalsupportexperience in a fast-paced environment. You have a history of high performance and are known among your peers as the go-to person for help; you can maintain high-quality technical omni-channelsupport...
    This company is one of Outside Magazines Best Places to Work list. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    US National
    Work closely with the Product and Engineering teams and collaborate on tasks and projects to improve the overall experience of customers andSupportAgents assisting our customers. Update internal knowledge base with new relevant insights in order to...
    This company is listed as one of the world's Most Democratic Workplaces by WorldBlu.
  • 100% Remote Job Full-Time Employee
    加拿大,Mexico, or US National
    Receive and respond to escalated Customer cases regarding technical and functional questions or issues. Previous experience in a client-facing technical role for a SaaS or telecom business. Monitor CustomerSupportmetrics to proactively identify...
  • 100% Remote Job Full-Time Employee
    Mexico
    Respond to inbound customer requests for assistance through live channels (phone and chat). Collaborate with other customersupportteams to communicate and escalate customer issues in a timely fashion. Self-Manage personal workload in an effective and...
  • 10 days ago
    100% Remote Job Full-Time Employee
    United KingdomUK
    Team handle passwords, email verification, billing, legal, spam and abuse, account lockouts, fraud, and helping people choose plans. Prior customersupportexperience. Experience working remotely. Previous work with company and/or developers...
    100 Top Companies To Watch for Remote Jobs Employer is one of Fast Company's Most Innovative Companies. This company is verified by Remote.co as a remote-friendly employer.
  • 100% Remote Job Full-Time Employee
    US National
    As a TechnicalSupportCoordinator, you will be responsible for calibrating our kiosks. You will have access to a wide variety of tools and technologies that keeps our fleet of kiosks healthy, become the go to person for troubleshooting kiosk hardware...
  • 100% Remote Job Full-Time Employee
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United KingdomUK
    Provide technical onboardingsupportfor new employees. Provide technical and infrastructuresupportduring international events. Be available to take ownership of new cases via telephone, email and web. Act as an internal customer advocate keeping...
    100 Top Companies To Watch for Remote Jobs This company is verified by Remote.co as a remote-friendly employer.
  • 100% Remote Job Full-Time Freelance
    WA, OR, CA, NV
    Deliver exceptional customer experience by going above and beyond tosupportour customers.Supportour customers across multiple channels, including calls, video calls, emails and chat. Focus on customer satisfaction while providing them with timely...
  • 100% Remote Job Full-Time Employee
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United KingdomUK
    You will be accountable for delivering an outstanding technicalsupportexperience on the full Desktop and Server technical stack. Bachelor's degree and advanced troubleshooting of Mac and Windows operating systems, and multi-OS machines. Remote work.
    100 Top Companies To Watch for Remote Jobs This company is verified by Remote.co as a remote-friendly employer.
  • 100% Remote Job Full-Time Freelance
    Work from Anywhere
    Develop and optimizeSupport工作流程,确保及时有效的反应to member requests. Identify and implement new tools and technologies to improve the efficiency of theSupportdepartment. Monitor and analyzeSupportmetrics to identify...
  • 100% Remote Job Full-Time Employee
    FL, GA, IL, IN, KS, MD, MI, MN, NC, NE, NJ, NV, OH, PA, SC, TN, TX, UT, WI, NY
    Work 100% remotely to assist our customers and effectively resolve issues through email, chat, and other communication methods as needed. Provide positivesupport& guidance to marketers, salespeople, and service professionals across our customer base...
  • Hybrid Remote Job Full-Time Employee
    San Francisco, CA
    Responding tosupporttickets. Working with engineers and other team members to resolve user issues. Buildingsupportprocesses, for example: systems for sorting tickets, internal and user-facing documentation, feedback fromsupportto inform product...
  • 100% Remote Job Full-Time Employee
    Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula, Philippines
    Main tasks will be to handlesupportcases, convert newsupportinsights into standardized knowledge and provide insights into how to improve the products in a structured format. For this associate position we are seeking individuals with aptitude for...
  • 100% Remote Job Full-Time Employee
    Canada
    As a TechnicalSupportAssociate, you'll be responsible for assisting our customers and delivering a world-classsupportexperience. You'll work closely with customers to troubleshoot and resolve issues via email, chat, and occasional video...
  • 100% Remote Job Full-Time Employee
    San Jose, Costa Rica
    Troubleshoot customer issues using internal & external documentation, various tools, & other resources such as escalation resources to resolve customer issues & deliver great customer experiences. Become Product Certified and work with customers.
  • 100% Remote Job Full-Time Employee
    Minneapolis, MN
    The ProductSupportSpecialist will provide world-classsupportto our global clients to enhance their overall product and service experience. If you strive for excellence in every client interaction. This role is fast-paced, and the ideal candidate...
  • 100% Remote Job Full-Time Employee
    Philippines
    Being a team member of the ProductSupportTeam providing 24x7x365 with the flexibility to work morning, mid, overnight shifts. Providing application productsupportfor customers within North America, EMEA and Asia Pacific. Independently debugging...
  • 100% Remote Job Full-Time Employee
    ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, FL
    Work closely with other departments to build an understanding of how our product is used by our customers. Troubleshooting and resolving issues in a timely manner. Regularly check for data quality issues in our product. Our product is deeply connected...
  • 100% Remote Job Full-Time Employee
    US National
    Responding to assigned customer chats, emails, or calls during dedicated business hours. Balancing workload to respond to and resolve multiple customer cases at a time. Providing 1st touch resolution as often as possible to resolve customer issues.
  • 100% Remote Job Full-Time Employee
    Pembroke Pines, FL
    You will provide world-class productsupportto customers through our varioussupportchannels (online portal, phone, chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
  • 100% Remote Job Full-Time Employee
    Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Ukraine, United KingdomUK
    Becoming a technical expert on the company platform. Taking ownership of customer-reported issues and seeing problems through to resolution. Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues. Working with...
  • 26 days ago
    100% Remote Job Full-Time Employee
    Canada
    Troubleshooting and investigating a variety of customer questions related to day-to-day clinic operations. Prior experience with communication and CRM toolings such as HelpScout, TalkDesk, and Slack. Ensure customer retention and satisfaction.