Delighted, LLC Jobs & Careers - Remote Work From Home & Flexible

Founded by Mark Dodwell, Caleb Elston, and Mike Gowen in 2013, Delighted, LLC is a privately-held internet company that provides businesses of all shapes and sizes with actionable feedback used to learn from and delight their customers. A division of Qualtrics, Delighted uses the Net Promoter System® to collect real feedback from each client company's customers in minutes without the need for any technical knowledge. As an employer, Delighted, LLC is always seeking talented applicants who share its mission to help client companies improve user experiences. Team members enjoy flexible schedules and are given the choice to work remotely or from the company's office. In the past, Delighted jobs have featured full-time, remote opportunities.

Headquartered in Palo Alto, California, Delighted, LLC clients include influential brands, such as Uber, TEDx, Target, InVision, Goodreads, HotelTonight, Citrix, Instacart, TaskRabbit, and Cisco. Clients can choose how to survey their customers, selecting delivery options that include email, SMS, or surveys conducted directly from their website. Customers are prompted to take a single-question survey, rate the company's product or service, and provide feedback in their own words, which instantly appears on the client company's dashboard. Delighted can also be connected to other popular services, including integration with 17 different platforms, such as Shopify, Slack, Salesforce, Zendesk, Zapier, HubSpot, Groove, and Office 365. Moreover, the company offers an online help center, providing answers to questions related to integrations, customizing, sending, receiving feedback, security and privacy, reports and analytics, and more. In 2018, Qualtrics, an industry leader in customer experience, acquired Delighted, LLC to expand its brand and increase its customer experience capabilities.