客户端成功Jobs - Remote Work From Home & Flexible
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30 +天前The Director ofClient Successowns the relationship with their assignedclientsand is responsible for building positive relationships and providing superior service to theseclients. Likewise, the Director is responsible for fostering...
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New!4 days agoWe are seeking aClient Success米anager who will oversee the execution and performance of ourclientaccounts and programs. In this role, you will be responsible for the entireclientlifecycle, serving as the exclusive point of contact along their...
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22天前Serves as the primary point of contact forclientsenrolled in our financial hardship programs. They are our caring voice to theclientand guide them from enrollment through graduation. OurClient SuccessSpecialist possesses a second-to-none work...
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FeaturedNew!YesterdayAs aClient SuccessSpecialist at the company, you'll be the driving force behind our company's growth, responsible for scoping and shaping projects, defining business solutions, and driving lead generation and sales efforts to hit revenue targets.
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30 +天前Review daily, weekly, and monthly performance againstsuccessmetrics defined for each campaign. Dig into areas of poor performance to resolve issues or identify improvement opportunities, including opportunities for A/B tests. Provide operational...
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11 days agoPartner with internal teams in support ofclientprogram objectives Regular meetings with internal stakeholders to ensure alignment onclientrequirements & deadlines. Organize and present KPIs to internal stakeholders. Execute onclientSLAs relative...
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30 +天前Build excellent relationships withclientspost implementation. Show off your company expertise and industry knowledge to gain their trust right off the bat. Maintain and expand your book of business by consulting on additional services that solve pain...
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22天前Oversee all core post-sale functions of the operation, including onboarding, support, account management, retention, and expansion. 2+ years of experience leading a CustomerSuccessfunction, ideally including direct reports.
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10 days agoProvide a helpful and caring customer service experience over high volume inbound and outboundclientphone calls of varying complexity by responding toclientrequests, anticipating unstated needs, and educating them on our programs in a remote call...
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22天前Act as the main point of contact for ourclientsthroughout the entire lifecycle of our service contract. Build proactive relationships with our customers andclients. Maintain customer data in CRM and internal databases.
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17 days agoBuild rapport with internal and externalclient代表,包括数字和市场营销taff members, through routine and scheduled interactions. Develop and advise on marketing strategies by understandingclientexpectations, assessing...
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17 days agoOversee and successfully manage all aspects of your book of business while cultivating strongclientrelationships across various parts of the organization. Operate as a consultative partner toclientsto create plans and successfully execute...
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FeaturedNew!YesterdayBuilding strong, lasting relationships with potentialclientsand showcasing our unique value proposition. English fluency is a must and experience selling nearshore IT professional services and/or services is definitely a plus. Scoping and shaping...
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New!YesterdayDevelop reports forclientsbased on weekly metrics andclientexpectations. Responsible for reporting departmental metrics to executive team members. Oversee tracking of allclientprojects. Respond toclient, member, and physician inquiries. Log and...
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17 days ago米aintain documentation on workflows, procedures, and protocols. Synthesize product feedback to platform product team. Harvest web-based data. Prepare data for loading by entering submitted data into standardized format. Configure open enrollment...
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15 days ago米inimum 5+ years ofclient successmanagement, account management and/or marketing experience; agency, marketing technology preferred. Experience inclient successwith a SaaS organization and industry knowledge in HR technology/Recruiting technology...
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New!YesterdayTheClient Success米anager maintains and expands relationships with our Health'sclients. This position is the point of contact for allclientcorrespondence and will be responsible for representing the entire range of company products and services...
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10 days agoThe CustomerSuccessTeam Lead is responsible for setting the standard for a best in class customersuccessexperience. By modeling the highest of quality and efficiency standards, the Team Lead will assist with the recruitment of talent into the...
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30 +天前You will oversee a portfolio ofclients. You will people manage and have direct reports. You will be a partner for bothclientsand our teams in the delivery of platform and services. You will guide customers through technical and business issues.
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3 weeks agoDevelop a deep understanding of the platform and be able to apply it toclient'srequirements, industry challenges, and goals. Provideclientsupport to senior members of the team during implementation, business reviews, instance reviews and other BAU...
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30 +天前Act as the primary point of contact for your accounts. Facilitate smoothclienthandoffs from Sales toClientService and Operations teams. Lead new account and new project kickoff meetings to provideclientswith a comprehensive, confidence-building...
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30 +天前Be on the front lines as a trusted advisor to ourclientsand a key partner to our channel partnership teams. You will act as a strategic adviser, project manager and product expert to help ourclientsimprove the benefits they reap from working with...
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New!YesterdayDevelop a strong understanding of the competitive landscape and educate the product/sales teams on how we should differentiate. Build long-term strategic partnerships focused on driving significant ROI for ourclientsto allow us to expand...
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15 days agoClearly and succinctly communicate the company's value proposition over the phone and through email. Provide consulting withclientto promote best practices for solutions. Complete communications with assignedclientsin required timeframe. Respond...
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30 +天前Act as the primary point of contact for your accounts. Lead new Account and new Project kickoff meetings to provideclientswith a comprehensive, confidence-building onboarding experience. Communicate frequently and proactively. Listen to uncover...
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23 days agoAbove all else, provide a best-in-class customer service experience over the phone by responding toclientrequests, anticipating unstated needs, and educating them on our programs. 1-2 years in sales or customer service; Contact and/or Call Center...
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11 days agoThe primary purpose of this role is to provide value and build interpersonal relationships that foster customers who are active promoters. We do this by driving enablement externally and advocacy internally. To be successful, the CSM must have an...
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30 +天前Senior manager needed for a partially remote job requiring a business or similarly focused BA/BS, four years' digital marketing experience, past experience working with HubSpot, WordPress, and Google Analytics. Will lead and support teams, resolve issues.
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New!YesterdayDevelop a deep understanding of theClient'sbusiness processes, use cases and day-to-day data operations. Create and manage functional requirements and user stories for system enhancements. 3+ years of related work experience. Exceptional written and...
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30 +天前Handle a high volume ofclientsin a work from home call center environment. provide a best-in-class customer service experience over the phone by responding toclientrequests, anticipating unstated needs, and educating them on our programs. Through...
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27 days agoWork identifying key opportunities to ensure implementation in strategic customers for the business, delivering revenue, transaction and onboarding volume and satisfaction goals. In addition, it will help with customer retention and MRR expansion...
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23 days agoOversees Supervisors over multiple verticals who are responsible for guiding Advisors in managing and improvingclientrelationships and expectations of our RCMclients. This role plays a critical role in ensuring RCMClient SuccessSupervisors are...
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30 +天前Be responsible for leading a team ofclient successprofessionals supporting LocalIQ's suite of advertising products for our small and medium sized businessclients. Incumbent will lead the team to deliver best in class marketing solutions and ROI for...
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Featured9 days agoTheClientExecutive is responsible for the commercial end-to-end revenue (backlog) delivery, renewal of the account, expansion, and creating conditions for sales growth. 5-8+ years of professional sales experience. Travel Expectation 10-25% of the time.
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22天前Responsible for the business strategy, growth, and profitability of one or several key customer accounts by driving the entireclientlifecycle - fromclient创建、项目执行和收购,交易delivery - from our unique software...
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23 days agoAssistclientsin succeeding with the company through understandingclients' needs and unique business situations, identifying solutions, proactively identifying potential issues that could impairsuccess, and ensuring that the appropriate resources...
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29 days agoLead multiple accounts revenue & gross margin growth, targeting $5-25M depending on level. Actively collaborate with Sales to hunt for new accounts, targeting 1-10 new logos depending on level. Leverage Sales support, ensure clear GTM messaging.
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29 days agoLead multiple accounts revenue & gross margin growth, targeting $5-25M depending on level.Actively collaborate with Sales to hunt for new accounts, targeting 1-10 new logos depending on level.Leverage Sales support, ensure clear GTM messaging...
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9 days agoEstablish company as an indispensable insights partner and thought leader for yourclients. Build sustainableclientrelationships through delivering everyday value to enable our customer'ssuccessusing our data, tools, and by providing insights on...
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22天前Providesclient, broker, and distribution service support inClientGuide. Drive adherence to our Service Philosophy and goals within the team and in all interactions with business partners throughout the operation. Build and support ...
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30 +天前Own an account portfolio and be responsible for managing theclientlifecycle post-implementation throughclientrenewal. In this position, you will employ best practices leveraging theclient successplaybook to ensureclientshave positive experience...
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29 days agoTheClientServices Manager has demonstrated experience in a services delivery role and is primarily responsible for the day to day management of services team members. This role focuses on assessing quality of work, resourcing needs for contracted...
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30 +天前Lead multiple accounts revenue & gross margin growth, targeting $5-25M depending on level. Actively collaborate with Sales to hunt for new accounts, targeting 1-10 new logos depending on level. Leverage Sales support, ensure clear GTM messaging across...
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2 weeks agoAssist in defining, tracking, and implementing goals, programs, and strategies that scale. Assist in maintaining the CSM playbook through Confluence. Determine new ways to promoteClientSolutions team growth and collaboration and work with Sr. Manager...
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3 weeks agoConduct live chatting withclientsto assist them in real time. Answer incoming calls to resolveclientquestions and returning voicemails. Emailing withclientsand providing them with frequent updates. Reporting technical issues to the product team...
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1 week agoSupport the new service implementation and ongoing service management for existing employer and health planclients. Assist in the launch of additional services, conduct annualclientmaintenance work & execute other change requests for existingclients.
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30 +天前Serve as a day-to-day liaison between ourclientsand our production teams, making sure we understand all goals, objectives, and time constraints. Manage and facilitateclientcalls and newclientadministrator training. Maintain allclient...
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30 +天前The CustomerSuccessteam is responsible for building relationships and helpingclientsincrease their workforce management through consultation, education, and support. Ideal candidates will have the ability to drive strategy coupled with a...
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30 +天前Deliver an amazingclientexperience; no matter what. Build your skills by gaining exposure to investment, tax, personal finance, and stock trading knowledge as you grow. Engage directly withclients; Wealthsimple is for all Canadians, of any age, and...
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30 +天前Develop a deep understanding of each customer's segment, business, desired outcomes & predicted gaps insuccess. Work closely with Deployment & Onboarding teams to ensureclientsare set-up forsuccessand the transition to CustomerSuccessis smooth.
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