Advocate Jobs - Remote Work From Home & Flexible
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Featured15 days agoInvestigate and resolve access and cultural sensitivity issues identified by the health plan staff, State staff, providers,advocateorganizations, and members. Monitor the health plan's formal and informal grievances with the grievance personnel to...
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2 weeks agoHandle inbound call inquiries for members looking for providers in their requested area. Handle outbound calls to various providers in the member's requested discipline and geographic area to determine plan acceptance for the specific member.
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30+ days agoManage reinsurance assets of our valued clients, including Fortune 500 companies. Your leadership will ensure that all premium activities for your clients are managed timely and accurately. Oversee and manage premium in excess of $50m on clients behalf.
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New!3 days agoIn this role, you will work closely with the sales team to provide world class customer experience and be a part of the best-in-class client services team in the reinsurance industry. We are looking for a candidate who is prepared to oversee the...
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30+ days agoConduct daily outbound calls to potential customers. Field inbound calls and route them to the appropriate channels. Adhere to scripts and required talking points as directed. Provide an excellent customer service experience for all callers.
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13 days agoWorks with doctors' offices, hospital facilities, and pharmacies to resolve claim issues, pre-authorization issues, and billing issues on behalf of employees. Acts as a liaison with insurance carriers to resolve claims issues. At least 1 year of...
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New!2 days agoDrive business through excellent customer service at every step of the application process. Build relationships via electronic communication Using provided resources to help navigate customers through the Instant Bank Verification process. Review and...
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1 week agoPlay a crucial role in building brand awareness, driving developer adoption, and fostering relationships with the developer community. Create engaging technical content across written, video and in-person channels.
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30+ days agoYou will work as part of a team dedicated to helping our customers see the value in their platform of products so that they can accomplish their digital transformation goals. 2-3 years of experience in external customer account management, development,...
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30+ days ago创建和实现一个museum-wide da的策略ta collection, analysis, evaluation, and reporting. Manage visitor surveys. Research best practices and utilizes new and emerging technologies to increase and measure onsite and online visitor access...
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15 days agoThe Manager, NurseAdvocateswill lead a team of NurseAdvocatesby empowering them to utilize their clinical background and expertise to foster relationships with clinicians, and ultimately place clinicians in jobs they love and build the lives...
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2 weeks agoProvide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Help new customers with their onboarding, making sure members understand and select...
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Featured23 days agoNeeds to be an independent contractor to support members... Perfect for an independent consultant or a stay-at-home parent, who wants freelance flexible brain work and is able to proactively take a project from start to finish. Results are critical.
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2 weeks agoManage phone calls through a computerized telephone system. Assist with registration, password resets, and navigation. Troubleshoot issues to help resolve problems. Complete surveys on calls. Open and follow up on technical tickets when necessary.
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27 days agoFanatically monitor and reply to live product feedback, problems, and questions via phone, email, and chat. Provide expert customer service that transforms our customers (including really frustrated ones) into brand evangelists. Identify and...
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12 days agoBuild apps with Cody in public. Build integrations on top of Cody (such as teaching Cody how to use and gather information from other dev tools, including logging, perf, etc., tools). Livestream and record demos of what you build, for Twitter, YouTube...
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2 weeks agoGuide customers through the application process by advising them of important information or updates regarding their loan application such as required documentation, validation of information, or account maintenance. Protect the business and our...
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30+ days agoIn this pivotal role, the Customer ServiceAdvocatereceives inbound customer calls on general inquiries regarding Short Term and State Disability benefits, eligibility, coverage, and payment status, as well as provide solutions for customers and...
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New!Yesterday通常需要2年经验的疼痛。病人就医时最多的主诉t Access health care insurance industry or in a customer service setting. Ability to communicate clearly and proactively to management about issues involving customer service and process improvement...
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New!5 days agoRespond to concerns from the Department of Insurance (DOI), Better Business Bureau (BBB), and social media within regulatory guidelines. Minimum of 2-3 years prior Homeowners Property Insurance experience required. Property claims adjusting...
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30+ days agoDevelop a deep understanding of each customer's segment, business, desired outcomes & predicted gaps in success. Work closely with Deployment & Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth.
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30+ days ago负责有效地过渡到新的商业nesses from the deployment and activation phase to maximize usage, value and product satisfaction. Their number one goal is to ensure that the customer experience with Motorola Solutions continuously...
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2 weeks agoAssisting customers with a range of complex inquiries ranging from financial to general insurance questions. Playing an instrumental role in helping customers make the best decisions possible regarding their financial needs. Helping to support team...
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30+ days agoTake ownership of the developer experience on Arbitrum, proactively identifying issues and potential solutions that drive developer adoption, from protocol-level changes to third-party infrastructure requirements to our documentation, tooling, and assets.
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17 days agoManage a queue for incoming issues of varying types, ranging from invoice discrepancies to large deployment modifications. 5+ years of experience in a customer-facing role. Bachelor's degree in business, engineering, or related field.
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2 weeks agoReceives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change...
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Featured10 days agoRespond to & resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Help guide customers.
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New!2 days agoServe as the first-lineadvocatewho focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverage a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on...
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New!2 days agoVerify insurance benefits and check eligibility of all members. Proactively outreach members to communicate cost estimates based on their insurance coverage and benefits. Ensure patients understand the process for how out-of-network care works...
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New!2 days agoThis role will be the first welcome for the caller on behalf of our company. You will orient members to our care model and field inquiries, concerns, and requests. You will instill loyalty and trust by anticipating member needs, conveying genuine...
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20 days agoProfessionally answer incoming calls and respond to client inquiries. Connect with customers by phone and quickly develop a rapport to help the individual navigate their benefit choices and options. Educate members regarding healthcare issues and...
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26 days agoFanatically monitor and reply to live product feedback, problems, and questions via phone, email, and chat. Provide expert customer service that transforms agents (including really frustrated ones) into brand evangelists. Identify and assess agents'...
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New!3 days agoLooking for an employee who has a minimum of 6 months prior inbound customer care call center experience. Medical experience is not required, this is a great chance for individuals wanting to get into the growing medical insurance field.
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30+ days agoProvides outreach, training, and simple advice to Deaf individuals on their legal rights. Working alongside an attorney, helps establish a robust Deaf advocacy program. Coordinates substantive outreach, training and advocacy through collaboration ...
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16 days agoProduce thoughtful, compelling and engaging written and visual communication for various channels such as newsletters, email communication, all-hands meetings, presentations and more. Ensure consistent tone and voice with messaging rooted in company...
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FeaturedNew!YesterdayThe responsibilities of the Specialty PatientAdvocateare to assist with and provide resolution to colleagues and customers with any and all escalated issues regarding pharmacy services, customer service and work flow concerns. The PatientAdvocateI...
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2 weeks ago制定和实施全面、持续的advocacy strategy aligned with the company's objectives. Collaborate across company to align advocacy programs with overall strategies and ensure a seamless customer experience. Identify and recruitadvocates.
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11 days agoLead a team of MemberAdvocateswho provide accurate and understandable guidance to members and providers in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email). Consistently hold 1:1's...
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30+ days agoIn partnership with the appropriate business and/or corporate functions, develop and persuasivelyadvocatecompany positions to regulatory agencies, policymakers, and key stakeholders in support of the Company's business goals. Be the primary...
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30+ days agoReviewing infrastructure, applications, and organizational needs, against industry standards and trends to develop a SecOps roadmap. Prioritize,advocatefor, and own security efforts across engineering and DevOps teams to ensure the organization's...
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2 weeks agoRepresent cross-functional teams of technical writers, content strategists, developer documentation writers, and more. You'lladvocatefor best practices in product documentation, tooling, and developer relations. To help your teams succeed, you'll...
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23 days agoWrite clear, concise, compelling, and persuasive product copy.Be anadvocatefor authentic customer messaging that is also coherent, e.g. good grammar, spelling, and consistent with the AP Style Guide.Meet project deadlines and balance multiple projects.
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New!5 days agoDrive clarity and alignment on technical vision and direction.Advocatefor engineering systems and solutions that will accelerate product development in the long-run. Lead and contribute to the design and development of new content experiences.
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8 days agoBuilds and executes external communications plans to proactively align government agency partners, policymakers, donors,advocatesand other external entities including the general public around the mission and strategies. Partners with Communications...
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30+ days agoCultivate a broad set of relationships with Congressional members and staff of both parties and both chambers, andadvocatefor the company's policy agenda on Capitol Hill. Track and analyze new federal policy proposals and work with the federal...
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3 weeks agoServe as the customeradvocateto other GitLab teams, including Product Development, Sales, and Marketing.Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training and reading.
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13 days agoAs a Technical Writer, you will be responsible for creating and editing content that serves the needs of a highly technical audience. You'll help raise the bar for others by offering thoughtful feedback on their work and act as anadvocatefor...
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30+ days agoAs Director of State Affairs, you will play a leadership role in building and guiding a team of state policyadvocatesto transform state and regional electric markets and enable the company's goals. Deep knowledge of electric system decarbonization.
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30+ days agoFacilitating a user-centered design and product development process thatadvocatesfor users' needs and perspectives. Working with product managers, designers, engineers and other partners to scope research needs. Developing research plans based on...
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15 days agoResponsible for resolving the most escalated customer-initiated issues to the highest professional standards. Using your excellent customer service skills, you will have the opportunity toadvocatefor our customers by delivering world-class customer...
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