Waco, TX Jobs - Remote, Work from Home, Part Time & Flexible Jobs
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New!TodayWe are changing the way companies hire employees around the globe but can't do it without enabling our customers. Our Customer Experience Associates are the first point of contact for support requests from both our customers and their employees.
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FeaturedNew!TodayAnswers questions and resolves issues as a single point of contact based on phone calls from plan sponsors, members and providers. Customer Service experiences in a transaction based environment such as a call center or retail location preferred...
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New!TodayProviding assistance to our financial institution clients customers and members, similar to an over-the-phone personal banker. Assessing nature of question or issue and resolves in a timely manner. Questions and issues will vary depending on the...
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FeaturedNew!TodayAnswers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connection...
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New!YesterdayThe Technical Support Analyst role provides technical support and assistance to healthcare providers and employees across various locations. A high school diploma is required. 2+ years of work-related experience. Strong documentation skills. Remote work.
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New!YesterdayProvider Growth Reps needed to expand therapist network for mental health company. Manage sales cycle, conduct meetings, and communicate proactively. Requires sales/recruiting experience and Salesforce proficiency. Healthcare/mental health experience.
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New!YesterdayEvaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. Must have an active pharmacy technician licensure or registration.
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New!YesterdayLead end-to-end call center operations, leverage AI integration, strategize for D2C brands, monitor and enhance key metrics, CRM expertise, telephony software management, process optimization, and team leadership. Develop and implement strategies...
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New!YesterdayProvide excellent service to providers, members and clients who have claims, eligibility and benefit related questions. Promptly respond to concerns in a timely manner. 2+ years in a general healthcare claims call center environment required.
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New!YesterdayEngage donors, update details, craft thank you messages, respond to requests, handle confidential info. Strong communication skills, attention to detail, ability to work with diverse backgrounds. Active Christian faith required. Fully remote job.
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New!YesterdayRun short & long-term forecasts based on current, historic and seasonal trends as well as create statistical models and provide staffing requirements and agent schedule recommendations. Partner with other departments on scheduling training sessions...
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New!YesterdayHandle and process assigned volume within Specialty processes for appropriate handling within established SLA. High school diploma or equivalent. One (1 year) of servicing center experience. Working knowledge of Microsoft Office Suite, including Excel...
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New!Yesterday妈ke outbound calls to follow up on discharge information or request updated clinical information as necessary for concurrent review. Screen inquiries to determine the services that require certification at the time of the inquiry. Fully remote job.
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FeaturedNew!YesterdayProvide quality customer service by handling incoming phone calls, identifying customer needs, and solving problems systematically. Maintain documentation and meet productivity and quality standards. Must have a high school diploma and computer skills.
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New!2 days agoResolve customer issues through phone, email, live chat, and social media. Identify products and quantities for customer events. Use internal tools and systems to manage workflow. Build relationships with customers and store teams.Document communications.
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New!2 days agoLead a team of Identity Services and API Support Analysts, develop call center processes, metrics, and accountability systems, provide training and mentoring, troubleshoot technical issues related to identity services and API integrations. Development...
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New!2 days agoResponsive to customer contacts in a professional, accurate, timely and courteous manner. Ascertains the nature of the contact and records information in the appropriate system. Provides accurate answers to member inquires by following standard...
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New!2 days agoResponsible for efficiently processing inbound faxes and accurately entering data. Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution. Responsible for reporting Adverse Events within...
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FeaturedNew!2 days ago患者信息准确地输入和更新in scheduling system. Identifies payer source and verifies insurance eligibility. Reviews scheduling system for needed updated demographics and consent forms. Provide messages or transfer the call to...
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New!2 days agoUse workforce management software and call volume history to help manage daily staffing levels and determine the most effective methods for staffing adjustments. Generate weekly schedules. Schedule non-phone activities. Utilize call center tools...
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New!2 days agoRespond primarily to inbound calls and, when needed, initiate outbound calls to resolve customer service inquiries. Inputs standard consumer's requests into company systems. Analyze biller and aggregator trends in cases to proactively identify trends...
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New!2 days agoLooking for a Tier 2 representative to deliver world class technical support and build customer satisfaction and loyalty by troubleshooting all inquiries regarding products over the phone and online. We need a resourceful and attentive individual who...
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New!2 days agoYou'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll be responsible...
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New!2 days ago妈ke manual outbound calls daily with the assistance of [company] issued telephony tools for the purpose of effectively selling consumer and lending products and services with a focus on consumer banking clients. This is a fully remote position.
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New!2 days agoCandidates will be responsible for providing support and assistance to clients. The candidate will work to resolve cases received within the Customer Relationship Management (CRM) system and ensure caller authentication. The desired candidate will have...
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New!2 days agoAnswer incoming calls from customers, assist in facilitating sales, analyze and resolve customer issues, manage and prioritize customer tasks, maintain accuracy of all data. High school diploma or GED required (an associate degree is preferred).
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New!3 days agoHandle in-bound calls from our customers by researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss. This role requires listening to our customers' concerns and showing empathy while resolving their issues.
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New!3 days agoEffectively resolve user inquiries via phone, email, chat and screen sharing in an accurate and timely manner. Recognize, document, and alert management of trends in customer calls, chats or emails. Are passionate about proactively identifying product...
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New!3 days agoReceive inbound calls regarding products and services; provide thorough and accurate responses to policy-holder inquiries regarding policy issues. Process requests such as customer name changes, transfers, cancellations, and beneficiary changes.
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New!3 days agoServices newly on-boarded clients by coordinating a seamless transfer from our Sales Implementation Team and servicing existing clients with re-enrollment of our products. A focus on accurate billing data, timely remittance of premium and superior...
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New!3 days agoThis position is considered the front line in which the Partner interacts with customers in response to questions and problem solving, with the intent to end the call with a satisfied customer. The position spends more than 75 percent of the workday...
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New!3 days agoThis role is responsible for promoting the benefits and enrolling members referred from health plans and/or providers for the KHM program. The Member Engagement Specialist works diligently to meet department productivity, quality, and customer service...
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New!3 days agoResponsible for providing best practice scheduling for patients and providers, managing incoming communications, scheduling appointments, and collaborating with the Member Relations team to integrate customer service into operations.
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New!5 days agoProvide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information. Manage non-standard delivery..
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New!5 days agoHandle customer service queue of incoming member calls and emails within the SLA goals. Handle live chat & SMS text queues within the SLA goals. Process daily orders including new subscriptions, subscription upgrades, username changes &service changes.
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New!6 days agoAnswer inbound calls from members and provide prompt and accurate responses to their questions. Efficiently reschedule and schedule appointments for members during phone interactions. Identify opportunities to "upsell" by offering packages of visits...
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New!6 days agoPromote key military offerings from the university partners, focusing on supporting military students in achieving their educational goals. Bachelor's degree and 4 yrs working with the military community and a basic understanding of military education...
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New!6 days agoAs a Sales Development Representative, you are the first person with whom our prospective customers interact and you're responsible for that all-important first impression. You identify if there is a good fit between Glofox and the prospect, answer their
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New!6 days agoUtilize your technical knowledge and customer support experience to analyze customer issues, offer alternative solutions and document support tickets so the escalation team can more quickly address issues. Respond to customers and resolve their...
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1 week ago妈intain contact with prospective students and leads through phone, email, Salesforce (CRM), and Marketing materials to provide career and/or pre-college counseling. Assist with program and campaign-related initiatives to enroll prospective students.
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1 week agoProcess unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. High school diploma or GED and experience working in a team environment. Remote work.
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1 week agoYou will need to interact with several software systems, so familiarity and comfort with computers are required. Excel skills are preferred. We are looking for people who can put together great emails and other written correspondence.
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1 week agoSuccessfully complete new hire training and pass all required compliance testing. Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern. Required High School Diploma or GED. Proficient in managing multiple...
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Featured1 week agoEffortlessly engage with callers, actively listen, analyze, and isolate issues. Comfortably navigate multiple applications to research solutions. Multitask in systems while patiently providing step-by-step instructions. Calmly provide conflict...
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8 days agoMonitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern. Receive alarm system calls or incoming telephone calls regarding emergency and non-emergency police and fire service, emergency ambulance service...
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8 days agoProvide telephone scheduling support to our podiatric clinics. Schedule patients via office scheduling policies and confirm appointment times. Educate patients on the impactful services of Foot and Ankle clinics. Answer and screen in-bound calls.
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8 days agoInteract with external and internal customers in a professional, helpful and courteous manner. Process new client referrals and enter client information into VRI databases. Required High School Diploma or GED. 1-2 years of related professional...
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8 days agoYou will be expected to conduct daily prospecting, assist in preliminary sales qualification, and take a hand in the building of sales-related processes. We are a highly collaborative team this role has many responsibilities outside of a typical SDR...
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8 days agoHandles incoming calls regarding customer account questions and performs callbacks on accounts as required. Processes routine over-the-phone payments for customers. Advises customers on available resources, including, but not limited to, use of online...
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8 days agoAnswer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries. Experience in Customer Support via phone, email and chat. Excellent communication skills.
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